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Customer Service Office

Location:
Ennis, TX, 75119
Salary:
$18
Posted:
February 17, 2020

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Resume:

SHERRIE HODO

*** *. **** **., *****, TX *****

Cell: 972-***-**** Email: adbtq5@r.postjobfree.com

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Highly motivated, degreed professional with experience in law enforcement and private investigations. I am able to communicate well with diverse groups and individuals. I have strong communication and writing skills.

EDUCATION:

Associates Degree in Science- Navarro College-Corsicana, TX Basic Police Officer Certification-Navarro College-Corsicana, TX Polytesting Narcotics Screening and Identification Training-Becton Dickinson Public Safety Drug Identification and Enforcement-Dallas County Sheriff’s Academy Street Survival Seminar-North Central Texas Regional Police Academy Mental and Physical Aspects of Tactical Police Driving-North Central Texas Regional Police Academy

On Scene Accident Investigation-Balch Springs Police Department First Line Supervisor-Texas Department of Public Safety Use of Force-Classen Buck Seminars

Child Abuse and Neglect-Classen Buck Seminars

Prevention of Family Violence-Ellis County Sheriff’s Office Communications-Ellis County Sheriff’s Office

Basic Telecommunication Operators-Classen Buck Seminars 911 Call Taker-North Central Texas Regional Police Academy Private Investigation Course-William C. Dear

Private Investigation Training-Harcourt Learning Direct Criminal Law III for Private Investigators-Classen Buck Seminars Insurance Fraud and Ethics for Private Investigators-Classen Buck Seminars Family Violence Course for Private Investigators-Classen Buck Seminars Document Retrieval and Ethics for Private Investigators-Classen Buck Seminars Handgun Training

Process Service Training-Texas Civil Process

Process Service Training-Regional Process Service Academy Process Service Training-Texas Process Servers Academy (currently enrolled) SKILLS:

Interviewing both phone and in person

Backgrounds

Civil Surveillance

2

Public Records Knowledge

Typing 40WPM

Problem Solving

Microsoft Office

Strong Ethics

People Oriented

Customer Service

KEY ATTRIBUTES

Excellent Communication Skills

Strong analytical skills; ability to meet deadlines; and able to maintain confidentiality Extensive experience working with people one-on-one and/or via telephone Able to work in a team environment or as an individual contributor for the overall goals and objectives of the company

QUALIFICATIONS

Conducted interviews via phone and in person

Conducted background checks on individuals and on prospective Employees

Conducted surveillance

Investigated traffic accidents

Conducted record searches at various courthouses and other public records Gathered information on individuals via computer

WORK EXPERIENCE

Teletech Holdings, Inc.-Ennis, TX-Licensed Insurance Agent Volunteers of America-Hutchins, TX-Residential Monitor/Van Driver Cherokee Investigations-Ennis, TX-Private Investigator and Private Process Server Ellis County Sheriff’s Office-Waxahachie, TX-Deputy, Dispatcher, Correctional Officer and Transport

Hill County Sheriff’s Office-Hillsboro, TX-Deputy, Dispatcher and Correctional Officer 3

DATES FROM – TO

JOB TITLE, COMPANY

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EDUCATION

MONTH YEAR

DEGREE TITLE, SCHOOL

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MONTH YEAR

DEGREE TITLE, SCHOOL

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SKILLS

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ACTIVITIES

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