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Customer Service Representative

Location:
Calgary, AB, Canada
Posted:
February 17, 2020

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Resume:

FARUK ABDULLA

Customer Service Specialist

PROFILE

Dedicated customer service and recreation specialist with 30 years in the service industry. Provides a positive and mature approach to the work environment. Dependable, loyal and responsible.

CONTACT

PHONE:

403-***-****

EMAIL:

************@*****.***

VOLUNTEER EXPERIENCE

Poll Clerk

Campaign team for municipal, provincial and federal elections

Represented employee union as shop steward

Volunteered for school activities at son’s school

HOBBIES

Parenting my amazing son

Cooking – applied to Master Chef

Stand-Up comedy

Art – including creating costumes and comics

EDUCATION

CDI College – Professional Institute of Massage Therapy – 2008-2009

Massage Therapy

Orlando College - 1990-1992

Associate Degree in Marketing and Management

Southern Alberta Institute of Technology (SAIT) - 1989

Mixology/Bartending Certificate

John G. Diefenbaker High School - 1985 – 1988

High School Diploma

WORK EXPERIENCE

Tommy K Play - Customer Service Representative

2012–2019

Motivated children to challenge themselves, while having fun in a clean and safe environment. Maintained and operated specialty equipment including laser tag, climbing wall and beverage stations.

Take a Massage – Owner, Registered Massage Therapist

2009–2010

Created a business to provide mobile massage therapy services.

Canadian Air Transport Security Authority (CATSA) - Pre-Board Officer

2002–2006

Proudly served my country by using x-ray machines, computers and scanners to screen luggage to maintain safe travel for crew and passengers. Maintained a calm and positive environment while tactfully dealing with frustrated passengers in difficult situations.

Various Coffee Shops – Manager/Barista

1990-2002, and 2012

Relayed my passion for coffee, food and service in a variety of coffee establishments in Canada and the USA. Prepared food and specialty beverages. Primary key-holder and supervisor in various locations.



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