FARUK ABDULLA
Customer Service Specialist
PROFILE
Dedicated customer service and recreation specialist with 30 years in the service industry. Provides a positive and mature approach to the work environment. Dependable, loyal and responsible.
CONTACT
PHONE:
EMAIL:
************@*****.***
VOLUNTEER EXPERIENCE
Poll Clerk
Campaign team for municipal, provincial and federal elections
Represented employee union as shop steward
Volunteered for school activities at son’s school
HOBBIES
Parenting my amazing son
Cooking – applied to Master Chef
Stand-Up comedy
Art – including creating costumes and comics
EDUCATION
CDI College – Professional Institute of Massage Therapy – 2008-2009
Massage Therapy
Orlando College - 1990-1992
Associate Degree in Marketing and Management
Southern Alberta Institute of Technology (SAIT) - 1989
Mixology/Bartending Certificate
John G. Diefenbaker High School - 1985 – 1988
High School Diploma
WORK EXPERIENCE
Tommy K Play - Customer Service Representative
2012–2019
Motivated children to challenge themselves, while having fun in a clean and safe environment. Maintained and operated specialty equipment including laser tag, climbing wall and beverage stations.
Take a Massage – Owner, Registered Massage Therapist
2009–2010
Created a business to provide mobile massage therapy services.
Canadian Air Transport Security Authority (CATSA) - Pre-Board Officer
2002–2006
Proudly served my country by using x-ray machines, computers and scanners to screen luggage to maintain safe travel for crew and passengers. Maintained a calm and positive environment while tactfully dealing with frustrated passengers in difficult situations.
Various Coffee Shops – Manager/Barista
1990-2002, and 2012
Relayed my passion for coffee, food and service in a variety of coffee establishments in Canada and the USA. Prepared food and specialty beverages. Primary key-holder and supervisor in various locations.