Brenda Nambusi

Waitress- Resume

Mobile: +971-*********

E-mail: adbton@r.postjobfree.com

Visa Status: Visit Visa

Nationality: Ugandan

Language: English and Arabic

Waitress – Hostess – Kitchen Steward

4 years of professional experience

Dedicated waitress with four years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, banquets, and room service. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.

Core Strengths

Basic Mathematics

Verbal Communication

Resolve Conflict

Teamwork

Sell to customer needs

Client Relationships

High Energy

Persistence

Stamina

Customer Service

Professionalism

Physical Strength

Core Expertise

Customer Service: Ability to professionally interact with customers, taking and placing orders with customer related etiquette.

Effective Communication: Behaving and communicating in a professional manner. Occupational Contour

Waitress/Partime – MARIANA RESTAURANT 02/2020 til Now Dubai – United Arab Emirates

Responsibilities:

Handling all routine customer problems, ensuring all concerns are corrected and customers leave satisfied.

Supporting the front-of-the-house staff in excellent customer service.

Providing guests with an exceptional dining experience and quality service.

Monitoring dining area to ensure best customer experiences.

Managing closing duties.

Checking food orders with customers to ensure correctness.

Cash balancing and reporting for review by management staff.

Maintaining a strong understanding of company values and customer needs, responding quickly to complex requests in a fast paced environment.

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Waitress/Hostess – K2 Hotel 3 Years

Kampala - Uganda

Responsibilities:

Provide customer service by greeting customers, advising them and answering their inquires, resolving complaints, also serving and replenishing food or beverages to patrons.

Compile and balance cash receipts at the end of the shift.

Responsible for delegating all closing tasks to fellow associates and staying until all duties and tasks were completed.

Attended all meetings and training sessions.

Provide recommendations and understanding of patrons needs in order to serve their best interests in a positive manner towards achieving targeted sale volume.

Collected orders, processed them through the POS to be delivered on time and demonstrated team work.

Past Experience

Kitchen Steward – PAKALAST 1 Year

Kampala - Uganda

Nanny– Local Family 1 Year

Dubai – United Arab Emirates

Educational Qualification& IT Expertise

A-Level and O-Level Certificate Mathematics, English, Enteprenuership / Economics Seeta High School

IT EXPERTISE

• Microsoft Applications (Word, Excel, Database, Outlook and PowerPoint), email & social media. Personal Information

Location: Dubai, United Arab Emirates

References will be shared upon request

Declaration

I BRENDA NAMBUSI, hereby declare that the above information is true to the best of my knowledge and belief and nothing has been concealed or distorted. Brenda Nambusi

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