Post Job Free

Resume

Sign in

Division Manager/Operations Manager

Location:
Manama, Capital Governorate, Bahrain
Posted:
February 17, 2020

Contact this candidate

Resume:

Page * of *

SREEJITH THACHAMPALLY

Manama, Kingdom of Bahrain

Mob: 009**-********, EMAIL: adbtjy@r.postjobfree.com A result orientated Management professional with over 12 years’ progressive experience in leading high-performance teams and of successfully improving operational efficiency and productivity. Possessing excellent business development skills, highly successful in defining company direction, achieving goals and optimizing business. Demonstrated professional credibility in the areas of plant operation, Project/site management, resource mobilization, and deploying process improvement strategies. Qualified, resourceful leader with extensive experience in Building Materials industry – Trading, Manufacturing & Project/Site Management. CAREER PROGRESSION

• Al A’Ali Reinforcement Co.W.L.L - Bahrain August 2013 - Present Division Manager

Division of Ahmed Mansoor Al A’Ali Group of companies, one of the leading and most successful business groups in the Kingdom of Bahrain. Al-A’Ali Reinforcement is the largest Cut and Bend Rebar Manufacturing facility & leading supplier of reinforcement steel, welded wire mesh and pile cages in Bahrain. Job Responsibility

• Providing leadership & management to the business and fully accountable for efficient factory & site operations to achieve defined productivity milestones.

• Managing a team of 90 professionals (7 direct reports) & multiple Sub-contracting teams exceeding 300 plus skilled/semi-skilled workers.

• Accountable for all short and long-range business plans with annual turn-over exceeding USD 25 Million while simultaneously increasing brand recognition through efficient operations.

• Complete P&L responsibility and Balance Sheet performance to budget. Works to increase net profit, reduce costs and increase cash flow of division.

• Lead in formulating annual budgets and present to Board of Directors for approval.

• Presentation of Monthly, Quarterly and Annual results to the board.

• Developing positive direct relationships with key business contacts and maintaining excellent relationships with clients and vendors.

• Establish & implement departmental KPI’s, strategies, Policies & procedures.

• Authorize performance appraisals, promotions and terminations within operations job functions.

• Project site management - Resource mobilization - manpower/materials.

• Managing Detailing/Engineering department and allocation of projects.

• Contracts & Purchase Management with analysis of cost, pricing, Credit and other terms. Resolving contractual and commercial issues/disputes.

• Review company Quality Management System periodically and advise necessary amendments for continual improvements.

• Review activity reports and performance data to measure achievement and to determine improvement and corrective action plan for all departments.

• Ensuring that best practice is followed in safety, legality and quality of service. AREA OF EXPERTISE

Strategic Planning

Business Development

Plant operations

Multi-site/Project Management

Forecasting & finance/Budgeting

Quality & Process improvements

Employee relation/Team building

Building materials industry

QUALIFICATION

Masters – International Business

Administration,

Northumbria University –England

PERSONAL SKILLS

Result oriented

Customer/Client focus

Problem solving/Analysis

Negotiation expert/Vendor

development

Corporate communication

Influencing within cross

functional teams

Good financial acumen

PERSONAL DETAILS

DOB: 24th Sep 1982

Driving License: Bahrain/India

Nationality: Indian

Page 2 of 4

Achievements in the current role

• Grew business from USD 6 ML to USD 25 ML in annual revenue over five years.

• Analyzed account receivable and negotiated payment terms for past due accounts resulting in 93% achievement.

• Consistently maintained best in company cost of goods to budgeted goals.

• Delivered increase in Ebitda against Budget, YOY from (-3) % to 7% and gradually going up to 14 % respectively.

• Directed operational changes resulting in man hours per unit produced, drastically falling from 19.12 to 8.3 over five years – Increased efficiency by 56.59%.

• Increased sales per employee by 19 % and Improved sales per man hour by 43 % over the last five years.

• Capacity utilization increased from 11% to 75%.

• Raised CSI (customer satisfaction index) from ‘needs improvement’ to best in class.

• Accomplished Human Resource objectives by recruiting, selecting, orienting, coaching, and disciplining subordinates.

• Facilitated vender relationships for purchasing and cost control capitalizing on the economy of scale.

• Introduced process controls and consumption norms to minimize production waste.

• Recognized for handling multiple projects at once and in line with approved schedule, cost estimates & quality.

• Successfully completed on-site steel installations works for multiple projects. Additional Responsibility – Head of Sales & Marketing – AMA Building Material Sector AMA Building Materials sector comprises of seven business units – Reinforcement factory, Bock factory, Scaffolding factory, Crusher and Sand washing factory, Ice & Sweet Water plant and Dry-Mix & application business and Myna water (FMCG product). This position was formed to provide a strong centralized leadership to the sales & marketing department across the building material sector. Managing team of 16 professionals – 2 direct reports. Key Responsibilities

• Implementing business development strategies across the sector and monitoring effectiveness.

• Build and maintain strong, long-lasting customer relationships at both senior and mid-management levels.

• Meeting with sales team and division managers on a weekly/monthly basis to access performance against KPI’s.

• Work closely with division managers on cross-selling opportunities/securing projects.

• Responsible for implementing effective Sector sales pipeline and lead tracking process.

• Presenting sales results to the Top Management on quarterly and annual basis.

• Competitor analysis and market trends.

• Overseeing performance management of sector sales team and marketing department.

• Formulating marketing budget and closely monitoring performance.

• Planning, directing and coordinating marketing efforts for existing and new products.

• Overseeing development of digital and print assets, social media plans & posts, monthly/Annual newsletters.

• Implementing best practice in sales & marketing techniques throughout the sector. Achievements in this role

• Supported market launch of two new products – Direct/Content marketing.

• Launched integrated, multi-channel print, Catalog, web and direct marketing campaigns.

• Successfully updated all branded assets, including websites, truck banners, advertising and customer support materials.

• Developed Sector pre-qualification package – Brochures + technical submissions. Wrote catalogs, training materials and brochures that enhanced the customers understanding of our products and services.

• Developed Sales Manual – Detailed product/service description, sales processes and other relevant information for the guidance of sales team.

• Designed and implemented project tracking system – PTS is a Project tracking tool for promoting cross selling. Page 3 of 4

Al-A’Ali Reinforcement - Bahrain July 2007 – July 2013 Head – Sales & Marketing + Management Representative Key Responsibilities

• Responsible for development and implementation of sales & marketing strategies.

• Visiting high profile corporate clients.

• Evaluation of customer inquiries and preparations of sales quotations.

• Product costing and developing competitive strategies.

• Presenting sales and key performance reports at management review meetings.

• Supervision of Dispatch and logistic department for the deliveries in coordination with production & Engineering departments.

• Conducting customer satisfaction surveys.

• Handling customer complaints and ensuring achievement of high standard of customer service.

• Responsible for sales promotion; develop catalogs, displays and other sales aids.

• Being a certified internal quality auditor for ISO 9001, Worked as MR and responsible for maintaining and improving the QMS documents, company policies and departmental objectives.

• Representing the management during certification and surveillance audits.

• Preparation and revision of QMS documents – Quality Manual, Quality system procedures, work instructions and other documentations.

• Ensuring the compliance of all the functions as per ISO 9001:2008 standards. Achievements

• Exceeded targets in terms of customer value, margins and total sales.

• Value of projects acquired ranges from USD 300 K to USD 11.5 ML.

• Broadened client base by 137.78 % over a period of five years.

• In consultation with media partners, developed new company brochures – increased profile and improved branding of the business.

• Gained good knowledge of the steel market and products. Argos Ltd - London Mar 2005 – June 2007

Sales/Customer Service Executive – Team Leader (Part time) Argos is the largest catalogue retailer and is part of Home Retail Group plc. It sells general merchandise and products from over 670 stores throughout United Kingdom.

Key responsibilities: Meet day to day target on sale of insurances and Argos store cards, Electronic product pricing, stock evaluation, customer services, Staff planning, Training newly employed staff, Supporting staff Performance & development.

Achievements: Highly responsible for my store to acquire a position among the top 10 insurance selling stores in the area (variance to forecast - 52.7%), Top seller of Argos store cards (variance to forecast - 92.0%), Awarded best employee.

Airtel Mobile Communications – India Aug 2002 – Mar 2003 Customer Care Officer

Page 4 of 4

References available upon request.

EDUCATIONAL BACKGROUND

• MAIBA – Master’s in international business administration May 2004 – June 2005 Northumbria University – United Kingdom

• Diploma in Information Technology July 2005 – July 2006 Cromwell College of IT & Management – United Kingdom

• Bachelor of Business Management June 2000 – July 2003 Bharathiar University –Tamil Nadu, India

• Central Board of Secondary Education Mar 1996 – April 2000 Lawrence School Lovedale – Tamil Nadu, India

TRAINING & DEVELOPMENT

• Certification – Quality management System – ISO 9001 – TUV NORD

• Trained and certified Internal Auditor for Internal Quality Management System – ISO 9001.

• Trained and certified internal auditor for Environmental Management System – ISO 14001.

• HACCP Certified – Hazard Analysis & Critical Control Points.

• Finance for non-financial managers – BIBF

• Trained and certified in Primavera Project Management.

• Trained in Lennerts & Partners software for production planning & bar bending scheduling.

• Marketing, Sales & Customer Service training programme – BIBF

• Trained in Basic First Aid, CPR and Firefighting. JOB EXPERTISE

• Excellent hands on management & communications skills.

• Project Management and operations.

• Process improvements - Cost reductions & containment.

• Able to communicate and present confidently, clearly and expressively.

• Accustomed to working with Top Management.

• Outstanding customer relations.

• Able to think laterally to create options and solutions.

• Skilled negotiator, with proven experience in a commercial environment.

• Leadership, training & teambuilding.

• Market/product knowledge and awareness of competitors.

• Superior interpersonal/presentation skills.

• Able to multi-task in fast paced environments.



Contact this candidate