Professional Objective:

Seeking a position as Senior Executive Front Office /Back Office to work in a stable and dynamic organization where I can efficiently utilize my knowledge in accounting and computer operation from my years of study and experience in enhancing its business operation and could also provide a challenging opportunity for career growth and development .

Profile:

:5 years of experience as Senior Executive Front Office / Cashier / Insurance Coordinator / Back Office with prime medical centre/hospitals and naïf medical centre Dubai UAE.

:Ability to establish a strong relationship and build rapport with the clients.

:Lead and motivate the team to deliver Excellency.

:Create a plane to achieve the short term and long term objectives.

:Able to fully explain tasks and delegate the team.

:Clearly define and communicate issues to the team.

:Can work under pressure and meet the deadlines.

:Follow up, patience and control on customers.

:Fluency in oral and written communication in English with good interpersonal skills.

:Willingness to be a good listener, team worker, timely performer with negotiation, planning, analytical and problem solving skills.

Job Responsibilities:

Worked in a ER (EMERGENCY DEPARTMENT ) as a front office, cashier and insurance department as outpatient and in patient .

Greet and welcome patience in persons and on phone answer direct inquiries to designated department.

Maintain executive managers and doctors calendars by planning and scheduling conferences.

Manage front office reception area by cleaning and organizing desk and visitor lobby.

Solve billing problems and handled customer inquiries.

Tracking Insurance cards of patients & handling data base files of patients.

Claiming and reimbursement of patients Insurance cards.

Co-ordinate office activities and operations to secure efficiency and compliance to company policies.

Manage Agendas/Travel Arrangements/Appointment Etc., for the upper management.

Manage phone calls and Correspondence Emails, Letters etc.,

Track Stocks of Office supplies and place orders when necessary.

Submit timely reports and prepare presentations/proposals as assigned.

Assist colleagues whenever necessary.

Provide Leadership, Motivation & Control the team. Act like a mentor and coach of the team.

Personal Skillson:

Excellent communication skills, multilingual, leadership qualities

Quick learner, Versatile, Confident

Ability to work both in teams and individually

Strong Interpersonal, representation, oral, and written communication skills

Ability to logically analyse issues, evaluate different options and viewpoints, and implement decisions.

Academic Information: S.S.L.C

Kerala Samajam High School, Pandeshwar, Mangalore, India.

P.U.C

Rosario P.U. College, Pandeshwar, Mangalore, India.

Bachelor of Degree

Sree Viveka University, India (2009-2012)

Computer Knowledge:

Diploma in Computer Application Diploma in E-Business

Work Experience:

1.Company : Prime Medical Centre & Hospital Dubai UAE. Designation : Senior Executive Front Office / Cashier. Duration : 3 years. (2014 to 2017)

2.Company : Naif Medical Centre Dubai UAE. Designation : Junior Executive Front Office & Cashier. Duration : 2 years. (2017 to 2019)

PERSONAL INFORMATION:

Date of Birth

06-11-1990

Languages known

English, Hindi, Kannada, Malayalam, Tamil.

Gender

Male

Nationality

Indian

Religion

Islam

Marital Status

Single

PASSPORT DETAILS:

Passport No

T55711725

Date of Issue

29-04-2019

Date of Expire

28-04-2029

Place of Issue

Bangalore

DECLARATION:

I hereby declare that the above mentioned all the information are true and correct to the best of my knowledge.

Thanking You.

Yours faithfully, Shihab Abdul

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