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Nerissa L. Vergara

Contact No.: 009**-****-****

Email Address: adbt0x@r.postjobfree.com

Abdulla Bin Masood Street, Bin Mahmoud, Doha, Qatar Summary

More than 18 years of successful experience in General Administrative and Customer Service Support with recognized strengths in account maintenance, problem-solving and trouble- shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.

• Possess a unique mix of experience, knowledge and skills.

• Knowledgeable using accounting systems (Peachtree and Oracle) and Microsoft Office (Microsoft Excel, Microsoft Word and Microsoft Power point).

• Ability to train and motivate customer service co-employees.

• Can work independently with minimal supervision.

• Hardworking, fast learner, self- motivated and goal-oriented person.

• Develop plan, conduct audits and variance analyses, process payroll reports and filings, and maintain/update accurate inventories.

Experience

Production Assistant at Eclick Multimedia Solutions January 2018 – February 2020

• Performs General Administrative functions.

• Receive and answering phone calls and emails from respective clients.

• Facilitate timely and accurate recording of all financial records and file of Production Department.

• Process payments of materials purchases in a timely & accurate manner.

• Prepare Invoice, Purchase orders and other documents for purchasing of materials and office supplies.

• Prepare tender documents, Proposal and Quotations.

• Monitor Photographers schedule and task on a daily basis.

• Manage General Manager’s calendar and scheduled.

• Coordinate the Client with regards to project on hand.

• File keeper

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Document Controller at Quanto Bello Qatar

June 2016 - December 2017

• Update Project Files and Register (Hard Copy and Soft)

• Generate, Maintain and Tracking of the following Documents: 1. Delivery Notes

2. Transmittals

3. Official Letters

4. Site Minutes of Meetings (Maintain only)

5. WIR, MIR & RFI’s

6. Sample Submittals and Approvals

7. Pre-Qualifications Submittals

• Prepare Variation Orders Submittal and Approvals (if needed)

• Assist Administrative duties:

• Worker’s timesheet tabulation

• Flight Booking for Project Team

• Assist PM’s for documentations

• Assist QS in getting quotes from suppliers

• Prepare Head Office and Site Timesheet

• Maintain Office supplies

• Formulation of submittal according to client format

• Coordinate and communicate the Site Team for official documentation

(PM’s/Site Engineer’s)

• Assist the Procurement team for preparing PO’s and other relevant documentations.

• Handover Documents

Assistant Support Services Coordinator at Middle East Business Solutions March 2015 - September 2015

• Prepare monthly Invoices transmittal for Ooredoo bills and vehicle rentals.

• Prepare PRF (Purchase Requisition Form)

• Daily closely monitoring of housekeepers and maintenance team.

• Verify receipts for reimbursements and prepare liquidation report.

• Prepare LOI (Letter of Intent) for apartments and vehicles then provide report to the accounts for new lease.

• Prepare KAHRAMAA application form and requirements for transfer.

• Prepare monthly attendance transmittal and leave application of to be submitted to HR Department.

• Prepare monthly office supplies and cleaning materials requisition

• Prepare weekly scheduled and daily monitoring of housekeepers.

• Updated accommodation and vehicles master file from time to time.

• Check traffic violations weekly.

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• Check weekly vehicle replacement report.

• Updated expenses summary for every invoice received for all company owned vehicles.

• Conduct inventory for fixed assets and cleaning materials.

• File and scanned all paper work and legal documents. Administrative Assistant at Ferrovial Agroman S.A. October 2014 - January 2015

• Performs general administrative functions.

• Receive and answering phone calls and emails from respective clients and Joint Venture Partner

• Facilitate timely and accurate recording of purchases, expenses and subsequent payment of cost centers or buying stations.

• Process payments of materials purchases in a timely &accurate manner.

• Prepare purchase orders and other documents for purchasing of materials and office supplies.

• Manage flight bookings and hotels reservations of each employee.

• Payroll Preparations.

• Assist in tendering team as required

• File keeper

Accountant & Sales Support at Sultan Obaidan Trading Company WLL September 2012 - October 2014

• Responsible for more than 200 individual and corporate accounts.

• Support sales reps in opening new accounts and upgrading existing service.

• Quickly and effectively solve customer challenges.

• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

• Facilitate timely and accurate recording of purchases, expenses and subsequent payment of cost centers or buying stations.

• Maintain accurate supplier purchases and customer’s records in the system.

• Process payments of materials purchases in a timely & accurate manner.

• Submit weekly & monthly report of purchases, daily materials expenses report and inventory materials.

• Facilitate and monitoring bank accounts and other financial records.

• Facilitate data entry of all invoices, receipts, deposit slips and other transactions.

• Receive and answering emails of supplier’s and customer’s inquiry.

• Prepare Payroll, Quotations, and costing for the shipments.

• Prepare Letter of Credit, Documentary Credit and other bank documents require for importing of goods.

• Coordinate to the Internal Auditor during quarterly and annual audit. Page 4

• File keeper.

Program Assistant at Opportunity Kauswagan Bank

January 2010 - January 2012

• Facilitate the timely & accurate recording of expenses and subsequent payments of the clients.

• Process the individual loan of the clients.

• Maintain the client records in the system.

• Monitor & record accounts receivables and payable.

• Assist in the processing of payments of purchases.

• Payroll preparations.

• Review, analyze and recommend adjusting entries in the system.

• Performs general administrative functions as required.

• File work done.

Administrative Staff / Clerk at Manila Electric Company (MERALCO) April 1999 - March 2009

• Performs general administrative functions.

• Received complaint and work request for repair and maintenance of building facilities.

• Prepared monthly accomplishments reports.

• Facilitate the timely and accurate recoding of purchases, expenses and payment for all suppliers.

• Monitoring of all stock and non- stock materials.

• Payroll preparations.

• Review, analyze and recommend adjusting entries in the system.

• Handling and keeping all important documents.

• Receive emails and inquiry of customer’s satisfaction.

• Prepare weekly, monthly of job orders, purchases and all daily transactions.

• Prepare annual cost budget.

• Conduct physical inventory for all stocks and non- stocks items, company property such as tools and work equipment and office furniture and fixtures in monthly, quarterly and annual basis.

• File keeper

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Personal Information

Date of Birth: 11 December 1978

Nationality: Filipino

Status: Married

Education

Baliuag University – Philippines (1995-1999)

Bachelor of Science in Business Administration (BSBA) Major in Computer Management and Operations

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