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Customer Service Representative

Location:
Newark, NJ
Posted:
February 16, 2020

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Resume:

Tahasia Harper

** ***** ***** ********** ** *****

Cell: 908-***-****)

adbssl@r.postjobfree.com

Objective: To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.

Education:

Berkeley College, Woodbridge, NJ 7/15- Present

North Brunswick High School, North Brunswick NJ 9/08- 6/12 (Diploma)

Work Experience:

6/18 – present Schneider National Cranbury Nj

. Get the business excited about where the product line is going.

Coordinate deliveries to customers, including boxing goods and addressing packages

Do the data entry needed to generate invoices via our Sap & motor craft system

Make sure we have the export documentation that is required for shipments to around the globe, including AES (Automated Export System) filing

Process shipments via UPS, FedEx, DHL, etc.

Verify that all acceptance criteria are met on work orders

Maintain inventory of shipping materials and supplies

10/17 – 4/18 Fairfield Inn Suites by Marriott Somerset NJ

Responsible for the overall cleanliness and sanitation of the residents’ rooms, bathrooms and common areas including scrubbings, mopping, vacuuming, polishing, dusting, windows and using germicides.

Monitor and maintain housekeeping supplies.

Clean and maintain housekeeping

2/16-1/17 Aurobindo Pharma USA Inc., Dayton NJ

(Shipping receiving)

• Receive incoming shipments and compare items to work orders provided by supervisor

• Count items to ensure that the correct number have been received

• Determine storage areas for incoming shipments and allocate appropriate space within the warehouse

• Assist in physically moving incoming items to designated storage areas and supervise storage activities

• Record damaged or defective items and replace them according to company policies

• Handle returns and exchanges by ensuring that reverse distribution processes are followed properly

• Arrange for a carrier vehicle or pickup

• Compare the amount and identification numbers of goods against orders

• Post weight and shipment charges

• Maintain files of shipping records

• Trace missing or lost shipments

7/12- 10/14 Homewood Suites, Somerset, Nj

(Hotel Desk Clerk)

• Greet guests and patrons as they arrive

• Ask if guests have a prior booking

• Manage the registration process

• Ask for identification and ensure that the provided credentials are accurate

• Handle guest check-ins and check-outs appropriately

• Operate hotel switchboard, take calls and provide information and transfer calls

• Manage accurate accounting of all rooms

• Provide guests with room keys and call for bellboys

• Take reservations over the telephone, through emails and in person

• Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them

• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

8/11 -6/12 Walmart, North Brunswick, NJ

(Cashier)

• Greet customers as they arrive at Walmart and ensure that they are being serviced by a customer service representative

• Conduct financial transactions using cash registers by taking cash in exchange of items sold

• Scan merchandise to determine prices and provide customers with information on what needs to be paid

References: Available upon request



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