Arvind Ramamoorthy

Mobile: +91-966******* ~ E-mail ID: adbsq7@r.postjobfree.com

Career Objective

To learn as much as possible while working, not just in the organization but for the organization. To develop my personality by continuously updating my professional skills in a challenging environment and prove myself as an active performer in a reputed organization, thus contributing towards organization’s success. .

Academic Profile

Education

Name of The Institute

Year of Passing

Aggregate marks BCOM

Sree Cauvery First grade college

(UOM)

2015

75%

II PUC

Kautilya Vidyalaya

2011

84%

SSLC

ManasarowarPushkariniVidyashrama (CBSE)

2009

84%

Technical Skills

Analytics Tools – Google Analytics

Keyword Research – Google Keyword Planner tool and Word Tracker

Work Experience

Kotak Mahindra Bank July 2019 – Dec 2019

Assistant Manager – Service officer

Lead Management System report creation and analysis

Created custom report and dashboards using multiple data touch points

Generated Weekly and monthly reports for different products comparison

Prepared BOD and EOD reports on daily basis

Daily reporting to reconcile balances for individual cash drawers

Promote bank products and services and building customer relationship

Infosys BPM Nov 2017 – June 2019

Senior Process Executive

Responsible for Google Analytics reporting

Creating daily, weekly and monthly report to the management and for the clients

Created reports and custom dashboards using Google Analytics

Generating keywords using multiple tools as per the report

Running aging report and contact customer regarding outstanding invoices, provided additional documentation, process credits, write off and manual invoices accurately applied payments

Oversee the day-to-day operations of Billing and ensure that program goals, such as service level & quality are met

Customer Interaction: Onshore teams, Contract Approvals, RFS (Ricoh Financial services) teams, Install base team, FSM (Field Service Manager), Sales reps.

Angle Broking Aug 2016 – May 2017

Relationship Executive

•Opening of DMAT accounts

•Dematerialization and Re-materialization of Shares

•Selling of products like Mutual Funds, Life Insurance, Health Insurance and other Portfolio Management products

•Provide support and assist in the resolution & clarification of order information.

•Technical Analysis of Market using parameters like Support, and Resistance etc

Personal Details:

Father’s Name: T Ramamoorthy

Date of birth: 21-02-1994

Sex: Male

Marital status: Single

Nationality: Indian

Strengths:

Sincere, hardworking, dedicated towards my work

Excellent customer service skills

Eager to learn new things

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