Plant Manager Customer Service
Resume:
David Tanner
Plant Manager - Superior Linen and Apparel
Union, KY 41091
*****.********@*****.***
Experienced, results- driven Plant Manager with over 25 years experience in Plant/Facility Management, Manufacturing, and Distribution, with track record of exceeding expectations and providing outstanding performance. Work Experience
Plant Manager
Superior Linen and Apparel - Cincinnati, OH
September 2017 to Present
Lead a team of 42 hourly Associates processing table linen, uniforms, medical goods. and mats. Plan, schedule, and supervise, the process, from receiving, counting and sorting of soiled linen, washing, drying, ironing, folding, wrapping, labeling to staging for delivery. Insure that all routes are complete,accurate, and ready for delivery. Monitor and continually improve Quality, Safety, Efficiency, and Associate retention.
Supervisor
Blue Linx - Independence, KY
September 2014 to September 2017
Responsible for all warehouse operations on second shift from picking, packing, loading, and shipping of various building materials. Scheduled and assigned work, inspected and verified all loads, processed documents, enforced attendance policy, and Associate discipline. General Manager
Multiband Inc - Cincinnati, OH
December 2012 to August 2014
Cincinnati, Ohio
Responsible for P&L and total operations of a high volume Warehouse and team of 142 Technicians installing, and servicing Direct TV in the Greater Cincinnati area. Oversaw the development and launch of FS Scheduler Earned the Workers Comp Department Award for being the most efficient General Manager processing claims.
Improved inventory accuracy and equipment flow to Technicians. Plant Manager
Superior Linen and Apparel - Cincinnati, OH
April 2008 to December 2012
Cincinnati, O H
Reported to the CEO and managed P&L and all aspects of Production, Maintenance, Facilities Recruiting, and Safety.
Performed favorable to budget three years in a row, by introducing Lean Manufacturing techniques, and eliminating all processes that did not create value to the customer Attained over 630 days without a lost time accident. Contracted and managed the renovation of the entire Plant, and the installation of over
$1,000,000 of new technology.
Reduced employee turnover by 27%.
Decreased credits to Customers by 14%.
Shipping and International Manager
CENGAGE LEARNING Thomson Learning, N.A. Dist. Center - Florence, IT November 2002 to December 2007
Florence, K Y
Responsibilities included the management of 63 Associates on 2 Shifts. Daily Operations of the North American Distribution Center Shipping Department, including: Safety, Quality, Customer Satisfaction, and Productivity and Cost control. Developed a conveyor improvement that eliminated 94% of damaged cartons. Designed and implemented a quality assurance program reducing shipping errors by 23% Reduced Shipping Department labor costs by 26% while improving the percentage of first day shipment to 94.9%
Performed favorable to budget and net position 5 years in a row Eliminated in excess of $60,000 annually in fines due to non-compliance of customer shipping requirements.
Installed an automated Postal processing system, saving over $100,000 annually. Branch Director
ADVO INC - Florence, IT
January 1989 to October 2002
Florence, K Y
Directed the activities of all production personnel, with accountability for 160 employees on 2 shifts.
Performed as acting Regional Vice for two months, Interim, Security Manager for six months, and chaired the Branch Management Team for two years.
Implemented self-directed work teams, Crew-leader certification program, and the Branch Safety team.
Increased Regional operating income from $24.3M to $26.8M over a period of a year. Reduced associate turnover from 43.5% to 31.3% within a 2-year period. Saved $100K+ in production costs by realigning Markets over a period of 2 years. Improved Branch operating costs from $2.68/thousand to $2.26/ thousand in three months. Achieved 4 years without a lost-time accident.
Ranked in the top ten in the Presidents Cup competition based on budget results, delivery percentages, and safety.
Received the Targeter of Choice Award for outstanding customer service. Education
Bachelor's in Business and Accounting
Thomas More College
1981
Skills
• Lean
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