VIRGINIA SOCOBOS SAGANSAY
Al Azaiba,Muscat, Oman
79155275
E-MAIL: ************@*****.***
OBJECTIVES:
To be able to continue my knowledge and skills in my chosen field of works, by working with a great sense of responsibility, dedication and hard work, such that whatever expertise training or skills I gain will be used for the development and share in the further growth of the company.
PERSONAL INFORMATION:
Gender : Female
Citizenship : Pilipino
LANGUAGE : English, Arabic
Father’s Name : Herman Socobos
Mother’s Name : Lourdes Chui
PERSONAL SUMMARY:
Has excellent organitional skills. Possessing a good team spirir, deadline oriented A courteous, polite and well spoken hotel receptionist who is highly efficient and and having a passion for providing the higher standards of hospitality and service to the guest. Helpul and approachable but also commercially minded and having the ability to promote hotel facilities and maximise sales opportunities at all times. A quick learner who can absorb new ideas communicate clearly and effectively and also find suitable solutions to meet the needs of guest.
Keen to find a suitable position within an ambitious hotel where I will be able to continue to increase my work experience and develop my abilities.
HOUSEKEEPING/ RECEPTIONIST – AUGUST 2013 – PRESENT
Responsible for providing a friendly welcome and high – quality service over the phone to guest arriving at the hotel. Constantly portraying a highly professional image of the hotel and paying particular attention to guest satisfaction and efficiency.
DUTIES:
. Welcoming guest to the hotel in a polite, friendly and helpul manner.
. Dealing with late arrivals and assisting with early check-outs
.Taking payment from guest in the form of cash or credit cards
.Answering telephone inquires promptly and professionally and transferring calls on.
.Dealing with and resolving customer complaints.
.Ensuring all relevant paperwork has been completed in order for a smooth hand over at the end of your shift.
EDUCATIONAL BACKGROUD:
High School : Palanguia Naional High School
Year Attended March 2005
Elementary School Palanguia Elementary School
Year Attended April 1995
SKILLS AND ATTRIBUTES:
Good Personality
Committed in work
Willing to be trained
Versatile and determined
PROFESSIONAL BACKGROUND:
Company : Alferdous Hotel Appartments
Address : Azaiba Muscat Oman
Position : Receptionist/housekeeping
Date : August 2013- present
Position : Domestic helper
Date : February, 2010 – August,2013
Address : Muscat Oman
CHARACTER REFERENCES:
Name: Position Contact Number
Alice Sambile HOTEL Supervisor 97397008
Abegail Prudencio Supervisor 98171702
May Lumabao Waitress 97385823
Abdullah Alwahibi Hotel Manager 99340181
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Virginia S. Sagansay
Applicant’s Signature