VIRGINIA SOCOBOS SAGANSAY

Al Azaiba,Muscat, Oman

79155275

E-MAIL: adbsk7@r.postjobfree.com

OBJECTIVES:

To be able to continue my knowledge and skills in my chosen field of works, by working with a great sense of responsibility, dedication and hard work, such that whatever expertise training or skills I gain will be used for the development and share in the further growth of the company.

PERSONAL INFORMATION:

Gender : Female

Citizenship : Pilipino

LANGUAGE : English, Arabic

Father’s Name : Herman Socobos

Mother’s Name : Lourdes Chui

PERSONAL SUMMARY:

Has excellent organitional skills. Possessing a good team spirir, deadline oriented A courteous, polite and well spoken hotel receptionist who is highly efficient and and having a passion for providing the higher standards of hospitality and service to the guest. Helpul and approachable but also commercially minded and having the ability to promote hotel facilities and maximise sales opportunities at all times. A quick learner who can absorb new ideas communicate clearly and effectively and also find suitable solutions to meet the needs of guest.

Keen to find a suitable position within an ambitious hotel where I will be able to continue to increase my work experience and develop my abilities.

HOUSEKEEPING/ RECEPTIONIST – AUGUST 2013 – PRESENT

Responsible for providing a friendly welcome and high – quality service over the phone to guest arriving at the hotel. Constantly portraying a highly professional image of the hotel and paying particular attention to guest satisfaction and efficiency.

DUTIES:

. Welcoming guest to the hotel in a polite, friendly and helpul manner.

. Dealing with late arrivals and assisting with early check-outs

.Taking payment from guest in the form of cash or credit cards

.Answering telephone inquires promptly and professionally and transferring calls on.

.Dealing with and resolving customer complaints.

.Ensuring all relevant paperwork has been completed in order for a smooth hand over at the end of your shift.

EDUCATIONAL BACKGROUD:

High School : Palanguia Naional High School

Year Attended March 2005

Elementary School Palanguia Elementary School

Year Attended April 1995

SKILLS AND ATTRIBUTES:

Good Personality

Committed in work

Willing to be trained

Versatile and determined

PROFESSIONAL BACKGROUND:

Company : Alferdous Hotel Appartments

Address : Azaiba Muscat Oman

Position : Receptionist/housekeeping

Date : August 2013- present

Position : Domestic helper

Date : February, 2010 – August,2013

Address : Muscat Oman

CHARACTER REFERENCES:

Name: Position Contact Number

Alice Sambile HOTEL Supervisor 97397008

Abegail Prudencio Supervisor 98171702

May Lumabao Waitress 97385823

Abdullah Alwahibi Hotel Manager 99340181

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Virginia S. Sagansay

Applicant’s Signature

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