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Manager Customer Service

Location:
Wake Forest, NC
Posted:
February 15, 2020

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Resume:

Antonio Verchai Junior

Married, * kids, ** years old

**** ******* **** **, *******, NC – ZIP 27.614

Mobile: 919-***-**** / e-mail: adbsi5@r.postjobfree.com

PROFESSIONAL PROFILE

High performance professional focused on problem solving and delivering real results to the bottom line with over 18 years’ experience in all aspects of procurement operations and product development & innovation, in logistics, consumer goods, working in all categories of purchases in Brazil and worldwide, with leadership in strategic projects in multifunctional high-performance teams distributed geographically. Enthusiastic, self-motivated person with significant communication, organizational and leadership skills, I enjoy a challenge, being part of a team and always strive to reach committed goals. I have solid experience in direct & indirect materials, New Product Development, Procurement, Quality Assurance, Continuous Improvement, Lean Manufacturing; Cost reductions initiatives for Current Products, services and industrial investment (Capex). Blockchain Technology it's my last subject of interest.

WORK EXPERIENCE

CNH Industrial (Curitiba - Brazil)

Senior Buyer - Product Development Purchasing Specialist Jan 2012 – Jan 2019

Responsible to manage product development programs with budgets totaling up to $20 Million and purchased content APV of $60M+;

Responsible to define Key Performance Indicators for direct reports and ensure alignment with the goals of the larger organization;

Responsible to achieve Technical Cost Reduction targets exceeding $1M annually;

Works globally with Product Development teams in all business sectors to drive cost reduction, localization, and process best practices;

Purchasing representative on key GPD and purchasing work streams including GPD, Advanced Strategic Sourcing, and Prototype Cost Reduction.

Electrolux (Curitiba - Brazil)

Senior Buyer - Product Development Purchasing Specialist May 2008 – Jan 2012

Responsible to manage product development programs as Advanced Strategic Sourcing with acquisitions concerning plastic injection, wiring harnesses, electricals and mechanical parts.

Responsible to define Key Performance Indicators for direct reports and ensure alignment with the goals of the larger organization;

Responsible to achieve Technical Cost Reduction and identify cost reduction opportunities (APAC Suppliers)

Works globally with Product Development teams in all business sectors to drive cost reduction, and process best practices;

Focused on supplier capability, quality and innovation.

Electrolux (Curitiba - Brazil)

Senior Buyer – Indirect Material Sep 2003 – May 2008

Responsible for the strategic and operational management of indirect material purchase in all categories, with emphasis on Corporate agreement; Marketing, IT & Telecom, HR, Maintenance, Repairs and Operations, Logistics, Capex, Waste contract management, among others;

Strong commitment to the company’s objectives for 100% On Time Deliveries, Quality, 5S, Six Sigma, Lean Manufacturing, Cost Savings and any other improvement initiatives;

Processes and maintains RFP's, Quotes, and KPI's for our suppliers. Evaluating buying history and completes cost analysis to recommend best buying practices

Ensuring cost savings achievements without placing risk on the company's quality, operational, and timeline requirements.

Electrolux (Curitiba - Brazil)

Material Planner – After Sales Jan 2003 – Sep 2003

Responsible to ensure the best possible customer service to Electrolux customers, both internal and external;

Reviewing procurement recommendations for approval;

Working with suppliers on all aspects of material planning such as acknowledgments, expediting, deferrals, PO discrepancies, invoicing, etc.;

Responsible to hold suppliers accountable to all aspects of After Market Sales & Service Parts Policy;

Supporting all EMS (Electrolux Manufacturing Systems) and ISO (International Standards Organization) requirements as applicable;

Resolving material supply conflicts and work to improve efficiencies and processes;

Supporting the Materials Manager by driving to meet departmental metrics and continuous improvement initiatives;

INTERNATIONAL EXPERIENCE

Turin - Italy – 02/2014- 02/2014 – Global Project Alignment;

Balikesir - Turkey – 02/2014- 02/2014 – New Project Supplier Kick-off;

Bursa - Turkey – 02/2014- 02/2014 – New Project Supplier Kick-off;

Balikesir - Turkey – 10/2012- 10/2012 – Supplier Capability Evaluation / Supplier Development;

Bursa - Turkey – 10/2012- 10/2012 – Supplier Capability Evaluation / Supplier Development;

Istanbul - Turkey – 10/2012- 10/2012 – Supplier Capability Evaluation;

Susegana - Italy – 02/2011- 02/2011 – Global Project Alignment;

Stockholm - Sweden – 06/2010 – 07/2010 – Global Project Alignment;

Susegana - Italy – 02/2010- 02/2010 – Global Project Alignment;

Cairns - Australia - 05/2001 – 03/2002 – College Specialization.

COMPETENCIES

Strategic Sourcing. global sourcing and benchmarking; Supply Chain Management;

Project / Program Management; Cost Analysis & Reduction;

Contract management: Procurement;

Innovation; Risk Management;

Supplier relationship; Regulatory compliance;

Forecast & reporting; Blockchain Technology.

EDUCATION

Blockchain Technologies– 2019 – MIT Sloan / Management Executive Education – USA;

Iterative Innovation Process – 2019 – MITx – Edx online learning – USA;

Workshop Casting Process – 2013 - SCHULZ Training School – Joinville/SC – Brazil;

Workshop Project Management – 2011 – IDD – Curitiba/PR – Brazil;

Specialization Foreign Trade. – 2008 - Aduaneiras – Curitiba/PR – Brazil;

Specialization Strategic Management Procurement – 2007 – Sociesc/FGV – Curitiba/PR – Brazil;

Workshop Services Smart Contracts – 2005 - FGV – Curitiba/PR – Brazil;

Workshop E-procurement – 2005 - Webb – São Paulo/SP – Brazil;

Specialization Business Administration – 2002 – Martin College – Cairns/Qld – Australia;

Bachelor in Economics - 2001 – FAE – Fac. de Adm. e Econ. do PR, – Curitiba/PR – Brazil.

LANGUAGES

Portuguese: Native language;

English: Fluent.



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