Michael Pierorazio, MPM... DYNAMIC LEADER MANAGING CRITICAL IT PROGRAMS

717-***-**** • York, PA • adbs5x@r.postjobfree.com • www.linkedin.com/in/michael-pierorazio-dba/

Multifaceted Technology Director – Continuous Improvement, Project Program Portfolio Management successful in translating data-driven insights into actionable strategies to maximize efficiencies, cost savings and profitability across diverse industries. Successful in overseeing advanced IT programs and complex projects to transform matrixed organizations, turn around underperforming business units and build out comprehensive networks. Collaborates and engages stakeholders at all levels in deploying technology solutions, integrating new companies and meeting aggressive business objectives while staying focused on continuous improvement. Special expertise in directing PMO oversight, general accounting, HR operations, multi-office administration and staff training. Strong background in M&A support, SDLC, resource allocation, strategic forecasting, best practices and executive presentations. Key contributions:

Facilitating Growth: Critical role in achieving exponential growth targets at Foot Locker by leading five-year Capital Projects and Modernization initiative, earning best-in-market status by improving project delivery by 20% each year.

Strategic Planning: Prepared and updated full array of financial reports, balance sheets, budgets, cost reports and financial forecasts on a regular basis at Icelandair for 12 remote locations in US, Canada and Mexico.

Operational Improvement: Enhanced business process efficiencies by 25% at D&H through various learning materials, technologies and continuous improvement.

Cost Savings: Recovered $500K annually at Weis Markets after reducing fixed spending by 10% and variable overhead spending by 19% through continuous improvement and better resource utilization.

Self-Starter • Team Player • Tech Savvy • Detail Oriented • Confident • Reliable • Organized • Collaborative

Core Competencies that Drive Efficiencies and Revenue Growth

Master Project Manager (MPM) Certification

Operational Excellence

RFP RFI Formation

Continuous Improvement

Lean Six Sigma Processes

Data Analytics

M&A Support

Best Practices

Network Buildouts

Technology Deployment

Budget Cost Controls

Coalition Building

Human Resources

eCommerce

PMO Setup

KPI Dashboards

Talent Development

SCRUM Agile Methodologies

Process Reengineering

Hands-on Senior Manager Across Multiple Business and Technology Functions

D&H Distributing, Harrisburg, PA 2018 – Present

$4B US distributor of IT and consumer electronic products.

ENTERPRISE PROJECT MANAGEMENT OFFICE CONTINUOUS IMPROVEMENT LEADER

Recruited to introduce complete corporate strategy for continuous improvement in alignment with organizational objectives. Closely liaise with executive sponsors and multiple departments to pilot three-year strategic vision and pursue new business opportunities with eight-person team. As Change Agent, organize and execute numerous special projects and programs to streamline operations, mitigate risk and administer shared resources. Train and mentor staff on all types of Business Process Improvement tools and methodologies.

Navigated migration to one EPMO and implemented best practices, continuous improvement and significant corporate change to achieve 25% higher efficiencies and align with long-term strategies.

Decreased resource and other organizational costs by $250K after improving and reorganizing Accounts Payable Department.

Lessened operational costs by 50% after enhancing and streamlining processes and communication tools in support of portfolio, program and project selection.

Harrisburg University – School of Science and Technology, Harrisburg, PA 2018 – Present

Regional academic institution.

PROFESSOR – ADJUNCT FACULTY (PART-TIME)

Concurrently provide full range of instructional services in graduate student classrooms. Coordinate all teaching and testing functions for two classes per semester, each with 30 students. Support innovative academic and experiential learning opportunities to apply unique solutions in enterprise environments. Currently responsible for online, competency-based degree programs as well as onsite classroom instruction.

Designed and delivered courses in “Planning and Executing Projects” as part of the Master of Science Program for Project Management.

Utilized positive skills in developing and pursuing learning goals and objectives through graduate programs.

Weis Markets, Sunbury, PA 2014 – 2018

$4B retail grocery chain with 230 stores in US Northeast.

SENIOR MANAGER – PROGRAMS, PORTFOLIO AND PROJECTS (CONTRACT)

Quickly addressed and resolved numerous PMO issues, while providing tremendous amount of leadership in helping organization buy in to PMO processes. Managed 10 professionals and $35M budget in overseeing all project management tasks for IT, quality assurance and product innovation areas. Supervised full-scale project lifecycles, including best practices, process methodologies and timelines, as part of PMO accountability.

Transitioned company from IT-centric project management to new practices involving Enterprise-level portfolio, program and project management.

Facilitated $20M in projected sales with new interface that optimizes communications with legacy broker and partnership programs that drive customer loyalty.

Successfully increased productivity by 25%, reduced overtime by 20% and saved $1M after instituting fleet scheduling and delivery management system.

Introduced new learning management system that improved staff training companywide, generating $1M in year one savings and $3M by year three.

Foot Locker Corporation, Camp Hill, PA 2012 – 2014

$10B international footwear retailer.

SENIOR IT PROJECT MANAGER

Challenged to work through multiple acquisitions, including integration of new company within 30 days of contract signing. Directed 13-person organization and $330M budget in handling wide array of retail IT projects, including sales analytics, ERP, POS setup, PLC standards and warehouse management. Led full software design lifecycles (SDLC).

Headed selection and rollout of new $55M point-of-sale (POS) platform to enhance efficiencies and transparency. Also enabled $5M in new sales and reduced expenses by 20% worldwide.

Collaborated with senior leadership in high-risk upgrade to Warehouse Management System (WMS), saving over $1M in costs within first two years.

Piloted smooth acquisition and integration of Runners Point Group valued at $254M with 200 stores in Germany.

Laureate Education, Baltimore, MD 2010 – 2011

$2B group of more than 75 accredited campus-based and online universities.

SENIOR PROJECT MANAGER

Hired to set up full-scale PMO presence and create wide array of staff training materials. Supervised 10 staff and $15M budget in handling all project management functions. Maintained data privacy per Family Educational Rights and Privacy Act. Key participant in developing courses and programs for Masters’ and Doctoral tracks.

Succeeded in increasing operational efficiency by 25% via Lean Six Sigma strategies within Program and Project Management Department.

Conceived, established and directed complete PMO to support 75 universities around the world.

Icelandair, Columbia, MD 1994 – 2010

$400M international airline.

CONTROLLER HR MANAGER

Took over all financial and HR operations after progressive promotion through levels of increasing influence. Administered $100M operating budget with 250 staff in offices across North and South America. Coordinated expense accounting, AP/AR, GAAP compliance, payroll, benefits packages, variance analysis, forecasting and month-end closings, corporate card programs and other areas.

Expanded sale of Vacation Package Division by over 500% in less than two years after automating variety of financial operations. Also saved $100K in yearly savings.

Improved customer satisfaction levels by 50% after fully reorganizing and reinvigorating low-performing unit into well-run, service-focused organization.

Earlier roles included Telecommunications Manager, Call Center Manager, Training Manager and Manager of Distribution, Development and Pricing.

EARLIER EXPERIENCE:

Voyager Technologies, Longwood, FL

IT PROJECT LEADER (CONTRACT)

Increased sales by 400% and achieved savings of over $1M with new efficiencies and rollout of IT business solutions that enabled over $50M in annual client transactions.

Littman Jewelers, Baltimore, MD

SALES MANAGER

Recognized among Top 10 Sales Managers throughout company for driving $3M in sales revenue and most improved profit during tenure.

Kay Jewelers, Baltimore, MD

SALES MANAGER

Ranked among Top 5 Salespersons in US Northeast Region and companywide for outstanding sales performance.

Education

Doctor of Business Administration, Project Management, Walden University, Minneapolis, MN

MBA, Project Management, Walden University, Minneapolis, MN

BS, Business and Accounting, University of Phoenix, Phoenix, AZ

Professional Training and Activities

Master Project Management (MPM) Certification; Lean Six Sigma Green Belt;

Scrum/Agile Team Training; Training Specialist Certification.

Member, Project Management Institute (PMI); American Academy of

Project Management (AAPM) and Society for HR Management (SHRM).

Technical Background

MS Office, Project, Visio, Cognos, PeopleSoft, Blackboard, SQL, Kronos, ADP, Active Directory,

SharePoint, Lotus Notes, EDI, Appris ERP, various payroll, HR, and WMS systems, distribution systems,

ADP suite, Coda, Profits, VPMI, WMoS, LMS, Moodle,AS 400/OS400, PBX systems, VoIP, Unified Messaging,

Video Conferencing, Firewalls, Wifi, Ethernet, Servers, SAN, FERPA and others.

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