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Supervisor, Customer Service, Administrative Assistant, Secretary

Location:
Cadillac, MI
Posted:
February 16, 2020

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Resume:

Cheryl L Koboldt

***** ******* **. *******, ** **626 989-***-**** adbs56@r.postjobfree.com

Education

CENTRAL MICHIGAN UNIVERSITY 8/25/2014 thru 12/10/14 RECEIVED 15 COLLEGE ONLINE CREDITS FOR THE SEMESTER 91 TOTAL COLLEGE CREDITS

ASSOCIATE DEGREE VOCAL MUSIC EDUCATION 08/30/1987 DELTA COLLEGE/ UNIVERSITY CENTER, MI 76 CREDIT HOURS

CADILLAC HIGH SCHOOL/ CADILLAC MI 49601 GRADUATED DIPLOMA 1984 HONOR STUDENT “B” AVERAGE ALL THROUGH HIGH SCHOOL

WEXFORD/MISSAUKEE AREA VOCATIONAL SCHOOL/ COSMETOLOGY LICENSE 09/08/1984 TO PRESENT

MEDICAL TERMINOLOGY CLASS AT MERCY HOSPITAL WITH BILLING CONFERENCES

Skills & Abilities

CPI CERTIFIED

FIRST AID CERTIFIED

CPR/AED CERTIFIED

COMMUNICATION

I am very adept at communications as I am very good with English, Grammar, and Spelling. I am very organized, caring, hardworking, dependable, detailed oriented, friendly, and empathetic towards others’ needs. I have excellent people skills and problem solving skills.

MICROSOFT OFFICE 2010, COMPUTER SKILLS, 10 KEY ADDING MACHINE, COPIER, LEADERSHIP, DISCIPLINE, RELIABLE, FRIENDLY, CARING,CONSIDERATE, TEAM PLAYER, TAKE INITIATIVE TO DO TASKS AS I SEE THE NEED AND TAKE PRIDE IN ALL I DO.

Experience

EDU Staff Substitute Teaching and Secretarial 3/2018 to Present Phone 1-877-***-****

THE MAPLE GRILLE 8/2016 to 11/2017 Phone 989-***-****

Greeted customers, waited on tables, prepped food, did dishes, and wrapped silverware, made coffee and served dessert.

PESG substitute teaching service 12/2015 to 3/2018 Phone 1-866-***-****

PCMI MICHIGAN WILL SUB STAFFING 3/2010 TO PRESENT Phone 1-877-***-****

Substitute teaching, paraprofessional, and secretarial. I finished a long term substitute teaching position from Aug 2015 through June 2016.

ITH STAFFING MIDLAND MICHIGAN PHONE 1-989-***-**** EXT. 8005 6/2014 TO 7/2014

I filled in for two weeks, data entry position at the Midland Country Club. Input all of their lost data accounts payable and receivables back in their computer system.

SAGINAW TOWNSHIP COMMUNITY SCHOOLS ALL DISTRICT SUBSTITUTE 3465 N CENTER RD; PO BOX 6278 SAGINAW MI 48603 PHONE 1-989-***-**** 12/2010 TO PRESENT

Recent job with this employer was Night Security Guard part-time 9/2014 thru 12/2014. Substitute Teaching, Secretarial, paraprofessional subbing from 1/2015 to present

Paraprofessional substitute: Responsible for assisting Special Education students in the classroom to succeed. Secretary substitute: Responsible for answering multi-line phone system and transferring calls, taking messages, checking in and out students and visitors. Copying and laminating papers. Security Substitute: Responsible for watching students around campus and in the buildings. Making the students adhere to the student handbook rules. Disciplining students as needed. Escorting students to the ISS room, if necessary; Monitoring students in the lunch room and on the playground.

PARAPROFESSIONAL SPECIAL EDUCATION THE MIDLAND ACADEMY FOR ADVANCED AND CREATIVE STUDIES, 4653 BAILEY BRIDGE RD., MIDLAND, MI 08/30/2012 TO 03/07/2014

·Responsibilities: Assisted Special Education students with their classroom work and understanding of it. Helped them stay on task. Assisted with students’ behaviors. I am CPI trained, but need to renew. I am also trained in CPR/AED certified and First Aid. I recorded students’ work and behaviors daily; assisted the teachers and other students with whatever is asked of me or I would take initiative to assist where needed. I had daily contact with parents, teachers, students, and co-workers, of which I got along very well. I cared very much about the students and their ability to succeed in their education and encouraged them daily.

NIGHT SECURITY WHITE PINE MIDDLE SCHOOL, SAGINAW, MI 09/03/2012 TO 12/21/2012

I previously had subbed in this position for the prior year off and on as well as Heritage High School. I was responsible for watching students as they got out of school and in school hours for behavior issues. I would write them up if they were breaking rules or were disorderly. I directed traffic, secured all buildings and grounds, monitored students during football, soccer games, watching ground for strangers that may not belong on the grounds. Released cell phones to parents as they picked them up and signed for them. Called parents if child was left at school for too long at the end of the day.

PARAPROFESSIONAL SPECIAL EDUCATION LONG TERM SUBSTITUTE SAGINAW TOWNSHIP SCHOOLS SHERWOOD ELEMENTARY SCHOOL, SAGINAW, MI 10/06/2011 TO 03/02/2012

Responsibilities: worked with ASD children with all levels of behaviors. Assisted with bathroom duties of children/ disciplinary assisting as well. Made progress in verbal learning for child I was responsible for. Took child to sensory room when escalation of behavior arose. Assisted student with some eating, classroom work, and sitting still skills.

LONG TERM SUBSTITUTE SECRETARIAL/RECEPTIONIST/SECURITY STCS/HERITAGE HIGH SCHOOL, 3465 N CENTER RD; PO BOX 6278, SAGINAW, MI 02/01/2011 TO 06/06/2011

Responsibilities: Answered phones and routed calls; signed in visitors, checked I.D.’s for students leaving for appointments and checked I.D.’s for parents when bringing medication to students; posted announcements on school website, took homework requests and emailed teachers for homework and compiled work to be picked up and copies to the principal to be checked. Responsible for calling security if needed for door support or for cell phones to be picked up by parents. Assisted Security with making sure students were in classes and checking for ISS and OSS students that needed homework, Signed work permits, checked emergency cards to make sure adults picking up students had the right to take them.

204B SUPERVISOR/CITY MAIL CARRIER THE UNITED STATES POSTAL SERVICE, CADILLAC, MI 03/21/1998 TO 04/20/2002 RETIRED

Responsibilities: In charge of employee schedules, discipline of employees, accounts receivable, attended labor relations seminars, assisted administrators with tasks, trouble shot computer problems and set up daily mail spreadsheet; logged daily assignments, checked employee time cards, set up employee schedules, tracked staff absences, and injuries, updated employee computer files, addressed customer complaints and solved the problems. As a city mail carrier responsibilities were to case up the mail for all nine city routes, memorized addresses and names, loaded vehicle, delivered mail to homes on foot, walking nine miles a day, responsible for packages and the signatures required for sensitive mail, always keeping mail secure.

MEDICAL INSURANCE BILLER/COLLECTOR/COMPUTER DATA ENTRY/CUSTOMER SERVICE CADILLAC MERCY HOSPITAL, CADILLAC, MI 03/17/1994 TO03/21/1998

Responsibilities: Answered multi-phone switchboard, filed reports & correspondence, typed letters, notes, insurance forms, experienced with Word, Excel, Power Point, AS4000, Internet, Intranet, skilled in Medical Terminology & Transcription; took a Medical Terminology class at Mercy, Performed Billing Charges, Researched claims to get them paid by Insurance Companies, got a $54,000 bill paid by the insurance company; Collected on old debts, Assisted customers with explaining their bills and how and why insurance only paid so much.

CADILLAC FAMILY PHYSICIANS/BILLER/COLLECTOR/COMPUTER DATA ENTRY/CUSTOMER SERVICE CADILLAC, MI 12/1991 TO 3/1994

Responsibilities: Answered medical billing questions, billed all insurances, coded ICD-9 and CPT codes; set up payment plans for pregnant women, was in charge of collections for past due accounts, checked patients out, collected money, small claims if necessary were filed and taken to court; worked with accounts receivable. Scheduled appointments and set up OB patient’s financial plans.

VOLUNTEER CLASSROOM HELPER/PARAPROFESSIONAL SPECIAL EDUCATION MCBAIN RURAL AGRICULTURAL SCHOOLS, MCBAIN, MI 09/03/2003 TO 06/06/2008

Responsibilities: Volunteer Paraprofessional at, Mc Bain Schools, helped in classrooms for children at risk and helped with all students from preschool age through 5th grade. Helped with segmenting words and letter sounds, helped children with Ed-mark testing, AR testing, reading, spelling, math, corrected papers, ordered books from scholastic, assisted with Art projects, and assisted one on one with those who needed assistance. Assisted teachers as well.

REFERENCES:

HELEN DIEDRICH/MERRILL COMMUNITY SCHOOLS/989-***-****

CAROLE CRARY/ THE MIDLAND ACADEMY /989-***-****

AMY BURNS/THE MIDLAND ACADEMY/989-***-****

SHATELL MOZDEN/ KATIE WENZELL/ STCS /989-***-****

JOAN KJELSTROM/MICHAEL NEWMAN/ STCS HERITAGE HIGH SCHOOL/ 989-***-****

KIM VANDERVLUGHT/ MCBAIN SCHOOLS/ 231-***-****

KIM GEER/ MIDLAND ACADEMY/989-***-****

OTHER JOBS AND REFERENCES UPON REQUEST



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