Manager Sales
Resume:
Sfiso Andrew Mkhize
Cell: 076*******. Email: adbrw2@r.postjobfree.com
Address: * ****** ****, **********, ****************, 3201
Professional Summary
Hardworking and performance oriented student looking for General Labour position. Coming with an eagerness to take total responsibility and work as assigned.
Skills
Proficient in Microsoft Word, Excel and PowerPoint.
Proficient in Google drive documents and email of online email services.
Intermediate knowledge in Winbranch software to capture invoices; print out day ends, print out summary of sales report, data analysis.
Promote product to customers with respect and confidence.
Good written communication with fluency in English.
Team player and able to achieve desired goals, excellent customer service. Attention to detail in all that I do. Good organizational skills, Friendly, Reliable, Responsible, takes initiative, friendly and respectful.
Work History
Branch Consultant: Hollard, Durban South Africa (February 2019 – April 2019)
Assisted walk-in clients with funeral policy information.
Assisted new walk-in clients to open up new funeral policy's for themselves and their family members.
Informed new customers of the funeral policy rules, exceptions, benefits and any other information pertaining to the funeral policy to ensure that the policy remains active.
Captured customer information accurately.
Cold called existing clients on the Hollard desktop system to query if they wanted to make any changes, additions and updates to their existing funeral polcies.
Assisted clients with lapsed policys to reinstate those lapsed policy's and provided them with the necessary information they may need in terms of the way forward to ensure that their funeral policy is active.
Assisted clients with submitting claim forms.
Ensured all documents to make a claim were all correct and up to date.
Ensured to achieve a deaily sale of 2 sales.
Ensured 30 cold calls were made per day via the switchboard.
Reason for resignation: Forced to leave due to personal issues.
Sales Agent: British American Tobacco & Sozala Media, Durban, South Africa (June 2018 – July 2018)
Promoted new cigarette flavours to customers specifically those that smoke.
Promoted and sold cigarettes to smokers and avoided pregnant women and young children in respects to the smoking law.
Ensured that required sales target was achieved and pushed to achieve sales over and above what was expected.
Ensured display trays were neatly packed, stocked up and was presentable to attract potential smokers to find out more about the product and made a sale.
Ensured that correct cash was received and correct change was given back to customer that made the purchase.
Ensured that cashup and stocktake was done at end of shift.
Reason for resignation: Contract expired
Apprentice: Engen Panda Convenience Centre ( February 2015 – April 2017)
Assisted site manager with invoicing, data capturing, accounts receivables, accounts payables and cash-up of cashier shifts from previous day.
Assisted site manager by informing site manager of low fuel stock levels and ensuring that the next fuel order was scheduled to be delivered in time before fuel tanks went empty.
Assisted customers by filling up their fuel tanks at the amount they desired.
Assisted in stock taking and merchandising of stock.
Ensured stock was packed correctly, neatly and attractviely and maintained the good stock turnover flow desired by the owner of the service station.
Worked as a cashier to assist customers with shop item purchases and received the required amount displayed on the POS screen and returned the correct amount of change.
Received cash drops to back office and counted cash accurately and made sure that the cashup of the cashier shift balanced correctly to the system summary of Net Sales for that particular shift.
Reeceived stock from suppliers.
Used Winbranch software to make all data capturing and invoicing correct.
Assisted fellow colleagues wherever extra assistance was needed.
Informed site manager of any issues and complaints immediately and assisted in finding solutions.
Ensured that the service station achieved a 90% performance aggregate per month measured by Engen regional managers.
Reason for resignation: Left due to change of management and study responsibilities.
Education
UKZN Westville
Degree: Bachelor of Business Administration
Date: February 2016 – November 2020
Major: Operations management
UKZN Extended Learning
Course: Certificate in Business Administration
Date: March 2015 – 7th July 2015
Major: Environment of Business
St Henry’s Marist College
High School
Date: February 2010 – November 2014
Achievements: Matric NSC
Hobbies
I enjoy recreational swimming, drawing and writing.
References:
Name: Nombuso Mhlongo
Position: Hollard Berea Branch Manager
Contact: 063*******
Name: Sina Koen
Position: Site Manager of Engen Panda Convenience Centre
Contact: 084*******
Name: Moses Mtshali
Position: Forecourt Supervisor of Engen Panda Convenience Centre
Contact: 073*******
Name: Pastor LV Dludla
Position: Pastor of Grace Baptist Church
Contact: 083*******
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