House No. ***, A.K.S Colony

Phase II, Zirakpur, Distt. S.A.S

Nagar (Mohali), Punjab

+91-769*******

adbrvq@r.postjobfree.com

PERSONAL SUMMARY

I can work in a challenging environment and gain experience in working as part of a team. Always curious to learn something new and interesting. A self-motivated and innovative individual. The ability to work under pressure and management effectively. Effective time management, self-discipline and the ability to work under pressure. Believe in smart work, Punctuality and time management.

PROFESSIONAL SUMMARY

Experienced in handling the various school’s ERP operations on various modules including Fees, Payroll, Marks, Website & Data Handling.

SKILLS

WORK

MS Office

Payroll

Payroll

HOBBIES

Travelling

Readings Books

Gym

CREATIVITY

SOCIAL

PERSONAL DETAILS

Father Name: Mr. Satish Kumar

Date of Birth: 15-03-1997

Marital Status: Un-married

Languages Known: Punjabi, English, Hindi

Permanent Address: #517, A.K.S Colony Phase II, Zirakpur (PUNJAB), 140603

KRISHAN KUMAR

EXPERIENCE

E-CARE IT-EXCUTIVE

FRANCISCAN SOLUTIONS PVT. LTD.

CHANDIGARH

Implementing the software’s on the client side and giving them training and support.

Learning the latest ERP systems and co-ordinate with employees and giving them training.

System Administration and offering services on various facts for Information technology to clients such as Deployment, infrastructure Management based on ERP on Education.

Solve the problem of clients/Stakeholders and fix their issues/bugs, Desktop and Data management.

Managing the flow of day-to-day operations.

Meeting with clients, plan and deliver work within the agreed time scales.

Job Responsibilities:

oTo gather and analyse clients requirement for ERP

oTo manage end to end implementation of all the modules of ERP

oTo perform timely analysis and resolve all the support requests and/or cascade to the implementation & development team

oTo monitor all open mails and resolve them using all applicable internal and external resources

oTo assist in improving the ERP product solutions based on experiences shared by the clients

oTo perform manual testing before deployment

oTo identify and resolve issues and conflicts within the project team and stakeholders

oTo provide ERP demonstration to the clients

oTo provide required training and technical support to the non-technical team basing the procedure to operate the ERP modules

oTo visit the client site as and when required

oTo update data on software applications

oTo handle the integration and configuration of Biometric at client end

(May 2018 – Present)

EDUCATION

Qualification

School/College

University/ Board

Year

Percentage

B.B.A

P.G.G.C Sec-11, Chandigarh

Panjab University

2014-2017

61.12

XII

GMSS School Sec-20 D Chandigarh

C.B.S.E

2013-2014

56

X

GMSS School Sec-20 D Chandigarh

C.B.S.E

2011-2012

66.5

I hereby declare that all the information mentioned above is true to the best of my knowledge

Date (Krishan Kumar)

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