Roderick M. Retuta

Blk ** Lot ** Celina homes * PH I,Tagapo, City of Sta. Rosa, Laguna

Cel. No. (091*-***-**-**/(091*-***-**-**

E-mail: adbrtx@r.postjobfree.com

SKILLS

Industrial Machines

Set up, Operation, repair and PM of MCR10,Packaging Machine, Die Cast Machine, Sand Blasting Machine

Noise Tester Machine, Hetrun, TesterTemperature Cycle Tester, Infinity debonder, Tray Cleaning, and Oil type washing machine.Knowledgeable in Front of line (Die attach, Wire bond, and Molding) and back of line (Laser mark,Singulation} processes.

PC Software

Programming Languages:

Have knowledge in programming in Visual Basic, and Turbo Pascal.

Operating Systems:

Have experience in client configuration having windows (2k3, XP, 2k, NT, ME), and MS-DOS.

Application Programs:

Proficient in Microsoft Word, Excel, Power Point, Visio Professional

Beginner in AutoCAD, knowledgeable in SAP and MINITAB Systems

PC Hardware

Experienced in Local Area Networking using the following elements

Micro Server, Hubs, Router (PCL Broad Lanner), Server Maintenance

-Network Protocols (TCP-IP, DHCP, Netbui)

Client (Desktop / Laptop) Configuration and Troubleshooting

Technical Education and Skills Development Authority (Computer Technician)

Calamba Office,Calamba,Laguna

June 10, 2003

Other Skills

Has a good command in English and Filipino, both in writing and speaking

Know how to drive (restricton code 1,2,and 3)

Know how to read and interpret schematic diagram

Understand simple electrical wiring connection and diagram

Proven leadership skills initiated thru Six Sigma Project ( FMEA, SPC)

WORK EXPERIENCE

Tomodachi Global Resources, Inc.

After Sales Support Engineer

May 22, 2017- Nov 22 2017

Assist or conduct initial end-user training after the installation as needed.

Provide technical feedbacks to the Technical Support Supervisor and Manager.

Record and report all feedbacks from installations, repairs, maintenances, test tasks.

Responsible for keeping and maintaining own spare-parts (the “grip stock”) inventory for most commonly used spare-parts.e-parts.

Eaton Industries (Philippines)

Quality Engineer

November 10, 2016– May 8, 2017

Conducts process quality control analysis and implements quality improvements

Leads customer complaint analysis and ensures that effective solutions are created.

Process quality defect investigations, analysis, and improvements

Train QC personnel in quality skills and procedures.

Improve FPY through product quality improvement.

Amkor Technology Philippines

Customer Quality Engineer

September 01, 2015 – November 9,2016

Lead the team for systematic approach on issues or problems by customer thru 8D Methodologies

Conduct internal and external audit on 5’S, WI, and specification as required by the customer.

Review and approved newly release Working instruction and customer specification.

Coordinate pre-launch production trial run process monitoring.

Participate in the development of Failure Mode and Effects Analysis (FMEA).

Maintain Control Plans and FMEA's throughout the life of the part.

Internal – Regularly interact with Materials, Quality, Engineering, Sales, and all Manufacturing functions.

External – Regularly interact with all levels of customers and prospects.

Internal Audit Team

HGST, a Western Digital Company

QA Customer Support (Senior Engineer)

July 15, 2014 – August 31,2015

Lead the team and set-up meeting to address customer feedback thru 8D approach.

Monitor the turn around time to make sure that all issues according to plan.

Review Quality production report for Customer Satisfaction rating

Conduct Telecon meeting to Customer and clarify actions about the root cause.

IE Capacity Planning, Execution, and Cost Control Engineer

January 1, 2012 – July 15, 2014

Apply statistical methods and perform mathematical calculations to determine manufacturing processes capacity.

Communicate with management and user personnel to develop production and design standards.

Analyzes work force utilization, facility layout, and operational data, such as production costs, process flow charts, and production schedules, to determine efficient utilization of workers and equipment.

Collaborate with other Sections such as Equipment, Procurement, and Process Engineering for Material Spare parts consumption rate improvement.

Create justification for SC creation in purchasing spare parts needed for Ramp-up or Sustenance.

Review Spending MSP Forecast every month and provide Month to Month Forecast summary report.

Slider Group Equipment Engineer

July 22, 2010 – December 31,2011

Spare parts monitoring, management, and inventory control. Conduct study of machine parts timeline when they will wear so purchase will be made in advance and find its causes and contributors.

Implements program to increase machine uptime and shortened Preventive Maintenance time on what items to improve to lessen PM time by process mapping.

Create Manufacturing Work Instructions (MWI) for each machines’ better performance in the line used by production and better quality process results based on their installations, specifications, preventive maintenance procedures, Repair instructions, Analysis, Quality performances, and process flow.

Lead technicians and operators of maintenance to be productive on their work, be efficient on the breakdown of machines, educate on every work conducted in the area and support on every work done in the area.

Provide Engineering Technical Report (ETR), Failure Analysis (FA), 8D Tools, in each problem to reduce downtime, cost reduction, sustain Full uptime of the machines and preventive maintenance. Apply Data Collection & Basic Statistics for Analysis.

Maintain, Repair, and install machines in the company such as Washing and Cleaning Tools, like Oil Type Washing Machine, Infinity Debonder, Solvent Cleaner, High Pressure Tool, Trillennium and make preventive maintenance for all machines, lead the technicians to their respective work, deals with the suppliers of parts of machines and service engineers of every machines and reduce down time for better process and production of the company.

Process re-qualification of cleaning tools for any safety concern issues.

Technical Support Engineer

July 3, 2009 – July 21, 2010

Respond to incoming calls from end user customers and resellers.

Respond to e-mails from end user customers and resellers.

Work with customer to understand and resolve technical issues.

Assist customers with on-line RMA processing.

Provide Pre-sales information.

Teletech (Telecommunication)

Customer Service Representative

February 9, 2009 – April 17, 2009

Assists customers with courtesy and concerns for any inquiries regarding their account.

Performs rate plan upgrade/downgrade depending on customer’s request and approval.

Adding features (like unlimited web data and texting) on customers account if the they need to have it.

Accepting payment over the phone if the customer choose it.

Act as consultant if customer ask on best decision to their account.

Performs initial troubleshooting of customer’s phone over the phone.

TOSHIBA Information Equipment (Phil.), Inc. (Electronics)

Manufacturing Systems Engineer

October 1, 2005 – February 13, 2009

Checks and ensures accuracy of the testers daily test report, program’s parameter table in order to attain an accurate and reliable program and systems information.

Ensures evaluation of incoming/created applications and from Ome and internal TIP application revisions and deployment in timely manner. Supports new model production, quality issues traceability and program

Implements application softwares intended for productivity, quality, and cost reduction improvements in HDD operations.

Attends to all HDD software deployment projects. Assures the project schedules meets on time.

Prepares and distributes application documentation and operation procedures to concerned users in order to accelerate user’s familiarity to the applications.

Implements improvement programs through “Top-down” approach and the use of six sigma.

Machine Maintenance Technician

March 6, 1997 – Sept. 30, 2005

Ensures optimum machine efficiency through control and maintenance of equipment,tools,jigs and fixtures.

Provides immediate support on Model set-up involving electro-mechanical fixtures and related structures.Help superiors with other functions as maybe required.

Implements programs to increase efficiency of machines/equipments and reduce its breakdown.Continously studies machines performance and optimized functions.

Implements viable spare parts control system to ensure maximum utilization of machines and make recommendations on spare parts procurement for fast and easy replenishment of stocks.

Maintain document files or records and checksheet for easy retrieval and generates master list for all jigs and fixtures for control purposes.

FCC (Phil.), Corporation. (Automotive)

Production Associate

March 15, 1995 – Feb. 15, 1997

Directly handling the smooth operation and maintenance of machines.

Create daily report on machine production output.

Design Packaging (Phil.), Inc. (Food Products)

Packaging Operator and maintenance

October 1995 – February 1996

Directly handling the smooth operation and maintenance of machines.

Create daily report on machine production output.

TRAININGS AND CERTIFICATION

November 2012 LEAN traning - HGST, a Western Digital Company

December 2008 to January 2009 CCNA Exploration1: Network Fundamentals - Toshiba Information Equipment (Phils.), Inc

January 10, 2007 to March 3, 2007 HDD Systems Training (JAPAN)

March 6,7, 2006 Measurement Systems Analysis - Advanced Research and Competency Development Institute

February 2006 Six Sigma Methodology- Toshiba Information Equipment (Phils.), Inc

March 11,13,15, 2005 Industrial Electrical Safety - TOSHIBA Information Equipment (Phils.), Inc.

June 4, 2005 – July 19, 2005 Industrial Pneumatics - MERALCO foundation Intstitute,Ortigas, Philippines

June 20, 2004 to July 1, 2004 Noise Tester Machine and Ricoh Printer Repair and

Preventive Maintenance (JAPAN)

1997/1999/2002 ISO9001/14001/SA Awareness - TOSHIBA Information Equipment (Phils.), Inc.

September 4, 1998 Basic Training for SGA leaders - TOSHIBA Information Equipment (Phils.), Inc.

March 21 to June 21,1994 On-the-Job training (MCR-10) - Rohm Electronics Philippines, Inc.

EDUCATION

Class of 2011 University of Batangas

Bachelor of Science in Industrial Engineering

1998-2000 Systems Technology Institute (STI)

Applied Programming (Module Course)

Honorable mention

1993-1995 Jacobo Z. Gonzales Memorial School of Arts and Trades

Electronics Technology (Vocational)

Honorio Capinpin Service Award

PERSONAL DATA

Date of Birth: June 20,1976

Place of Birth: Binan,Laguna

Weight:158.4 lbs.

Citizenship: Filipino

Sex: male

Height: 5’5”

REFERENCES

Dondon Bernabe Systems Engineer Contact no.:092********

Cherry Sanguyo Systems Engineer Contact no.:092********

Lylon Alinsod :Businessman Contact no.:092********

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