ROBIN STEENHOVEN

509-***-****

adbrrz@r.postjobfree.com

OAK HARBOR FREIGHT/FREIGHT BILLER, Spokane WA

**/****-*******

Retrieve daily freight bill of lading from trip log on billing sites. Ensure all information from trip log is correctly billed to customer. Indicate any COB to be collected from the driver of the freight. For all freight that contains hazmat material ensure all material is correctly entered to ensure all codes for transporting is clearly marked for driver and state road site check sites.

OPTION CARE HEALTH- BILLER/COLLECTOR, Spokane WA

11/2014-02/2016

Input all information for patients on State Insurance (Provider One) Medicaid data system. Submit all charges daily electronically, which ensure claims were submitted in a timely manner. Formal appeals for under paid claims. Responsible for posting and balancing all payments. Prepared delinquent accounts for review. Made collection calls/follow up on all outstanding balances. Responsible for billing corrected claims and sending with the required documents for speedy processing. Resolve any payment disputes with patients that has a balance. Arrange payment plan for clients to prevent collection actions. Ensure all documentation was forwarded to secondary insurance company. Train all new employees in billing/collection department.

ST.JOSEPH CARE CENTER- MEDICAL BILLER, Spokane WA

09/2011-06/2014

Compile all procedures for billing, post payments, balancing monies and the month end procedure to close accounts and generate statements. Responsible for ensuring correct Coding for Medicaid billing weekly. Notify State with proper documentation of discharge. Retrieve money from on line bank accounts. Balanced all moneys. Follow up on all under paid claims. Ensure all EOBs are posted correctly to the members' accounts. Report weekly to Corporate Accountant. Responsible for closing out the month. Input all charges to generate monthly statements. Report all financial activities to account and financial Directors. Collect on all outstanding balances. Train all new employees in billing department. Additional duties included for Emily Court (assistant living facility). Bill all services to insurance company. Balance all posted monies. Prepare and mailed monthly statements. Update the Director of the facility on all financial activities.

MANAGEMENT NETWORK SERVICES-BILLING/COLLECTIONS, Dublin, OH

03/2007-08/2011

Receive and process claims from facility. Obtain physicians' notes for insurance company to ensure prompt payment. Obtain pre-auth services for patients. Brought all 300+ accounts up to date with a thirty day turn around. Responsible for ensuring all monies balanced with the EOB (explanation of benefits). Prepare daily bank deposits. Coordinate payment plans with members and/or family members. Collect on over due accounts be .Document accounts to be reviewed by outside collection agency. Submit claims electronically and/or manually as required.

SIOUX VALLEY HOSPITAL- TEAM LEAD, Sioux Falls, SD

08/2004-02/2007

Interview patients/family to obtain information for admission. Answer all questions and help to make the patient and family feel at ease with the upcoming procedure(s).Obtain pre-auth for upcoming procedures for patient. Call patient to obtain health information for pre-admit. Learn the process for the emergency room admits to help the process along. Assist department Director in managing productivity scheduling. Coordinate staff schedule. Covered for staff if unable to make and/or complete shift. Ensured

all areas of the hospital were staffed properly at all times. Organize staff to ensure all were ready for disaster drills. Audit medical records. Conducted new employee orientation. Coordinate fund raisers for hospital. Produce monthly newsletter for the Admissions & Finance Department. Cover the Main Information Desk to ensure great customer service as needed.

NORTHCOUNTRY KENNELS-OWNER OPERATER, Prescott, WA.

03/1998-07/2004

Set-up bookkeeping for kennel operations. Maintain A/R & A/P. Coordinate all marketing and public relations activities: i.e. flyer, brochures, newsletters and advertisement. Provide interviews with all Walla Walla publications and broadcasts. Work one-on-one with all customers i.e. payment plan/training session for owner and family before and after training of pet was completed. Perform all duties of daily feeding, training and exercise for all four-legged clients. Complete kennel up keep for daily sanitation and health and safety needs.

U.S Army -Medical Records Room/Clerk

EDUCATION Walla Walla Community College, WA - Executive Administrative Assistant

Contact this candidate