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Presentation, speaking, sales, customer service

Location:
New York City, NY
Posted:
February 13, 2020

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Resume:

LISA LOCASCIO

E-mail: adbrqx@r.postjobfree.com

Phone: 908-***-****

PROFESSIONAL PROFILE

A result and solution-oriented professional with multidisciplinary experience gained in developmental psychology studies and acting

(Film, theater and TV). Continuously developing a strong understanding in techniques used for conducting and applying appropriate therapy (counseling, behavioral) to treat mental and/or emotional/or intellectual disabilities. Exceptionally adept at public speaking demonstrated through teaching and acting. Skilled at executing communications with flawless attention to detail and time-sensitive urgency externally with clients and potential clients and in building high-impact teams that drive continuous process improvements across all operations; Possess strong leadership prowess needed in assisting clients in the process of determining and achieving personal goals, liaising with all levels of management and staff to support organizational needs, goals and best interests while maximizing workforce productivity.

CORE COMPETENCIES

• Innovation and Creativity • Cross-Functional Collaboration • Client Needs Assessment

• Qualitative and Quantitative Skills • Documentation and Reporting • Positive Behavioral Support

• Record Management • Team Supervision • Data Assessment

• Negotiation/Conflict Resolution • Training and Development • Health Service Research

• Care Administration • Health Performance Research • Vision, Strategy & Execution

• Quality Assurance • Policy/Regulatory Compliance • Regulatory Compliance PROFESSIONAL EXPERIENCE

The Leadership Program New York, NY

Teaching Artist July 2016-Present

● Expertly design over 100 pages of lesson plans to integrate psychology and martial arts background for afterschool programs for approximately 15-20 students

● Cultivate a lasting relationship with students from ages 6 - 17, understanding each individuals’ emotional and/or social needs; took initiative in setting up appointments with principals and school contacts to discuss the process of programs and future services

● Exceptionally facilitate successful workshops with teachers to improve the school community, as well as workshops for parents to address needs such as job hunting

Funding Gates New York City, NY

AR Specialist Feb 2015–Feb 2016

● Originally hired as a sales representative and promoted promptly to AR Specialist

● Set up demo appointments daily through active outreach to 100-200 customers per day through email and phone communication;

● Handled clients outstanding receivables and reached out to all accounts through self-organized system

● Developed sales strategies for existing accounts, while identifying new business prospects that are a good fit

● Expertly secured $18,000 within one week for one client Lutheran Services of Florida Fort Myers, FL

Child Welfare Case Manager July 2012–Aug 2013

● Managed 10-15 cases with a total of 25-32 children and Developed service plans for parents designed to establish time-limited objectives that resulted in maintaining a child's safety

● Utilized exceptional engagement and empathy to persuade clients to complete safety plans and to deescalate conflict.

● Provided extensive case management and therapeutic services; including providing referrals, collaborating with service providers, discussing progress, and consistently evaluation the need to make changes to case plans.

● Identified the needs of parents and limitations to find services that would address such needs and address abuse allegations; consulted with parents and caregivers on a weekly basis to ensure progress is being made and children are safe Office of VP for Student Affairs, TCNJ Ewing, NJ

Project Specialist, May 2012–June 2012

● Promoted to project specialist due to strong performance as a student assistant

● Worked with discretion on a confidential project for Vice President (VP)

● Created an excel system to present data to VP; duties included in-depth research of 25 schools and each departments’ services; cross-examined all data with TCNJ and other schools’ departments to determine needs

● Worked closely with VP to present findings and determine areas of growth and change to better serve the students and surrounding community

EDUCATIONAL BACKGROUND

The College of New Jersey (TCNJ) Ewing, NJ

Bachelor of Arts in Psychology, Minor: Communications May 2012 Dean’s List (5 Semesters); PSI CHI National Honor Society of Psychology References and Other Relevant Document available Upon Request



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