Peter Hernandez

***** ******* *** **** * Mesquite Grove Way

Anacortes, WA. 98221 Chandler, AZ. 85249

adbrqd@r.postjobfree.com adbrqd@r.postjobfree.com

360-***-**** 360-***-****

Professional experience

Profile

Program specialist for complex management of information technology projects with over 25 years of IT experience. SAP Certified CRM Consultant and SAP Certified Sales and Distribution ERP Consultant with over 20 years of SAP experience. Within CRM, specialties include Mobile Solutions, CRM Enterprise Sales, Interaction Center, and Pricing. Within SAP ECC Sales and Distribution, specialties include Pricing and System Integration. Recent integration focus has been in the areas of Manufacturing Execution Systems and Warehouse Management Systems. Responsibilities have included Project Manager, Testing Manager, Applications Programmer, Systems Analyst, Facilitator/Advisor, Technical Architect, and Trainer. Extensive experience with

numerous implementation and sales methodologies. Proven track record of engaging the appropriate team members to deliver on time on budget projects.

Employer History

03/2015 - Present

Enterprise Sales Engineer

Seagull Scientific

Provide consulting services in the implementation of BarTender software in the SAP and Oracle ERP environments. Provide pre/post sales support to SAP and Oracle clients. Provide subject matter expertise in the use of ERP systems and integration with the BarTender suite of applications. Primary focus areas are MES systems and Warehouse Management systems. Define and develop sales strategy to sell BarTender labeling and compliance software to clients in the Enterprise IT marketplace. Assist sales executives in the execution of sales initiative related to ERP and CRM systems.

03/2014 – 03/2015

Engagement Manager

TCS (Tata Consultancy Services), Edison, New Jersey

Provide consulting services, project governance, and project management for clients who implement SAP Enterprise Resource Management and SAP CRM. Most recently managed a global SAP ERP implementation for a $13 billion revenue company. The line of business I managed generates $3.7 billion annually. Scope included SAP ECC (SD, MM, PP, FI) and SAP CRM with integration to SalesForce.com, and Vistex Contract Management. The objective of the program was to consolidate 17 businesses into one corporate instance of SAP, which includes over 100 interfaces. The team I managed consisted of 97 resources.

05/2013 – 10/2013

Senior Project Manager

Puget Sound Energy, Bellevue, Washington

Manage all aspects of project based custom build web applications and SAP applications. Lead a team of over 50 employees. Manage finances of over $2 million. Duties include management of employees tasks and responsibilities, formulate and manage budget, develop project plan, develop resource plan, manage stakeholders by working with senior executives.

09/2008 - 07/2013

IBM, Seattle, Washington

Senior Managing Consultant

Manage customer implementations during the lifecycle of a project, from proposal, to project preparation, to go-live and support. Develop and maintain project plan, hire and manage resources, define system landscape, and manage the technical implementation related

to SAP modules and products.

03/2007 - 09/2008

SAIC, San Diego, California

Project Manger

Manage all aspects of the SAP Asset Management implementation for the US Department of Defense as part of their technology modernization program for all branches of the military.

Responsibilities include project planning, budgeting, resourcing, and customer management. The budget amount managed was $3.8 million a year. The team I’m currently managing consists of eighteen individuals. I had a US Department of Defense “Secret” Security Clearance.

08/2006 - 03/2007

PLH Enterprises (Self Employed - S Corp), Vancouver, Washington

President

Provide consulting services and project management for clients who implement SAP CRM and SAP Sales and Distribution. Perform fit/gap analysis, create blueprint documents, create RICEFW documents, create project plan, create resource plan. Customers include Microsoft and Sempra Energy.

03/2005 - 08/2006

BearingPoint, McLean, Virginia

Consulting Manager

Manage customer implementations during the lifecycle of a project, from proposal, to project preparation, to go-live and support. Develop and maintain project plan, obtain and manage resources, define system landscape, and manage the technical implementation related

to SAP modules and products. I have taken various leadership roles from Testing Manager to SAP CRM Manager. Technologies implemented have been the People-Centric User Interface of CRM Sales, the Interaction Center Web Client, and Service Management.

06/2004 - 03/2005

Cap Gemini, El Segundo, California

Consulting Manager

Manage customer implementations during the lifecycle of a project, from proposal, to project preparation, to go-live and support. Develop and maintain project plan, provide resource requirements, obtain and manage resources, define system landscape, and manage the

technical implementation. Hands-on configurator and developer primarily in SAP CRM Middleware, CRM Enterprise IMG, PCUI configuration of BSP’s utilizing the Enterprise Portal as the gateway, Mobile Application Studio to configure tilesets in Mobile Sales.

05/1999 - 10/2003

SAP America, Newtown Square, Pennsylvania

Senior Consultant

Responsible for configuration and development of the SAP Sales and Distribution module and SAP CRM sales. Lead team member efforts in developing and implementing a solution for Customers. Responsible party for all team member deliverables.

Consulting Assignment History Snapshot

Thomson Reuters

Role: Project Manager

Project Description: Global SAP ERP implementation for a $13 billion in revenue company. The line of business I managed generates $3.7 billion annually. Scope included SAP ECC (SD, MM, PP, FI) and SAP CRM with integration to SalesForce.com, and Vistex Contract Management. The objective of the program was to consolidate 17 businesses into one corporate instance of SAP, which includes over 100 interfaces. The team I managed consisted of 97 resources.

WhiteWave Foods

Role: Project Manager

Project Description: Manage SAP CRM 7.0 Global Roadmap initiative and implementation. Create project plan and manage IBM and vendor resources. Overall responsible for building out roadmap, outlining dates, durations, tasks, and resources required for multi-year rollout. Implement SAP CRM RDS (Rapid deployment solution) as an initial Wave 1 implementation. Lead core group of 12 onshore resources and 20 offshore resources. The budget of core IBM managed activities is over $400,000 a month. The scope of the implementation includes SAP CRM Sales, including Campaign Management, Trade Promotions Management, and SAP Mobility.

Raley’s, Sacramento, California

Role: Project Manager

Project Description: Manage SAP CRM 7.0 Loyalty Management implementation. Create project plan and manage IBM and vendor resources. Overall responsible for Hosted Services, Testing, Training, and Program Support. Coordinate activities with multiple vendors including SAP America and NCR. Lead core group of 7 managers and an overall team of over 40 resources. The budget of core IBM managed activities is over $600,000 a month. The scope of the implementation includes Campaign and Offer Management and supporting functions such as Business Partner, Contact and Activities management.

IBM Blue Harmony, Southbury, Connecticut

Role: Cross-Team Lead (Opportunity to Order)

Project Description: Created integrated project plan to support a 5x24 work effort, hired and managed approximately 100+ IBM and client resources, including 16 Managers with US resources, development teams in India and testing teams in Egypt. Manage the overall transformation blueprint activities through final preparation of the entire IBM company’s sales system responsible for $100B+ in annual Sales. Managed the development of one SAP global instance, connect to multiple systems via complex interfaces to Vendavo PMM, Upside CLM, Vistex Performance Management and Rebates, multiple SAP Applications, and sixteen legacy systems. Throughout the program had to manage several major and hundreds of business and technical change requests.

Barloworld, Charlotte, North Carolina

Role: Team Lead

Project Description: Created global integrated project plan, starting with project preparation, followed by blue print, to final preparation, to go live and ongoing support. Responsible for overall system integration including managing functional and technical resources and their work deliverables in the United Kingdom, South Africa, Charlotte; with a team of 16 developers and testers in India. Built each vendor their tailored web based front end user interface, located on each vendor’s server. Required up to the second currency conversions, provided regional training of Barloworld employees and major vendors, facilitated regional organizational change with Organization Change partner, and delivered regionalized configurations for each instance.

SPAWAR, US Department of Defense, San Diego, California,

Role: Project Manager

Project Description: SAP Asset Management implementation for the US Department of Defense as part of their technology modernization program for all branches of the military

Responsibilities: Responsible for the modernization of Point Loma SPAWAR Facilities

Required US Department of Defense “Secret” Security Clearance. Created end-to-end project plan with rolling monthly detail, including milestone budgeting, project resource procurement, and overall project and customer resource management, Managed to a very aggressive $3.8 million annual budget and met the client’s financial expectations. Directed team of four managers and 20+ perform individuals.

Microsoft, Bellevue, Washington

Role: Subject Matter Expert

Project Description: Blueprint and implementation of SAP CRM solution to manage Microsoft call center functionality related to product activation. I provided consulting services as a SAP CRM

SME in order to manage blueprint activities and outline implementation strategy.

Province of British Columbia, Canada, Ministry of Small Business and Revenue, Victoria, British Columbia, Canada

Role: Testing Manager

Project Description: SAP Interaction Center implementation. As Testing Manager, coordinate with all stakeholders to create testing strategy and test specifications. Use Mercury TestDirector to

execute test scripts, report defects, and coordinate resolution of defects.

Key Skills

Project Management

SAP Integration with 3rd Party Systems

SAP CRM

SAP Sales and Distribution

Key Training

SAP CRM Sales Certification

SAP Sales and Distribution Certification

Education

Master of Business Administration (MBA)

Pennsylvania State University, United States of America, 1999

Bachelor of Arts in Economics (BA)

University of California at Berkeley, United States of America, 1993

Languages

English Fluent

Spanish Basic

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