TAWAKOL MOHAMED

Address: **** ***** ****, *********, ** 30021 · Cell: 404-***-****

adbrp7@r.postjobfree.com · https://linkedin.com/in/tawakol-mohamed-477083b6

Experienced Financial Aid Assistant with a demonstrated history of working in the higher education industry. Skilled in Tax Preparation, Microsoft Word, Databases, Java, AutoCAD, Inventor, Transcripts, and Leadership. Strong education background with a bachelor’s degree focused in Mathematics from Georgia State University, and an Associate's degree in Engineering from Georgia State University, Perimeter College.

EXPERIENCE

JULY 2014 – DECEMBER 2019

FINANCIAL AID ASSISTANT, Georgia State University

Provided information to students and families regarding the options for obtaining financial aid, the process for requesting funding, and the eligibility requirements for receiving and maintaining aid.

Performed miscellaneous job-related duties as assigned.

Instructed students correct procedures for completion of forms and applications, special needs and restrictions, and supporting documentation such as tax returns, income, and housing verification, and transcripts.

Verified accuracy of federal documents for financial aid approval, such as tax return transcripts, W-2s, and more.

Reviewed completed forms for accuracy and completeness.

Entered information into computer-aided databases.

Disseminated general financial aid information to students and the public.

Assisted students in understanding their aid eligibility and loan requirements.

Explained the different types of financial aid programs, including obligations and payment schedules.

Assisted students in understanding the relationship between financial aid awards and course load to reach their academic goals.

Maintained strict confidentiality on all student information.

Helped students sign up and design for payment plans.

NOVEMBER 2012 – SEPTEMBER 2014

CASHIER/ FLOOR ASSOCIATE, THE TJX COMPANIES, INC.

Received payment by cash, checks and credit cards, vouchers, or automatic debits.

Issued receipts, refunds, credits, or change due to customers.

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greeted customers entering establishments.

Maintained clean and orderly checkout areas.

Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash

registers, or optical price scanners.

Resolve customer complaints.

Answer customers' questions and provide information on procedures or policies.

MARCH 2010 – JULY, 2012

CASHIER/ FLOOR ASSOCIATE/ DONOR SERVICES, GOODWILL OF NORTH GEORGIA.

Cashier/ Floor associate:

Provided great customer service

Priced merchandise.

stocked shelves and took inventory of supplies.

Stocked and replenished merchandise according to store merchandising layouts.

Cleaned and organized the store, including the checkout desk and displays.

Identified potential shoplifters and alerted management.

Trained two new floor associates.

Welcomed customers into the store and helped them locate items.

Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Answered customer telephone calls promptly and in an appropriate manner.

Determined customer needs by asking relevant questions and listening actively to the responses.

Donor Services:

Accepted donations from donors.

Categorized donations.

EDUCATION

DECEMBER 2019

BACHELOR OF SCIENCE - BS, MATHEMATICS, GEORGIA STATE UNIVERSITY

Completed all required credits for the Bachelor of Science majoring in Mathematics, 2019 from Georgia State University - Atlanta, GA.

Volunteering:

TEDx Georgia State (Marketing) April 14,2017.

JANUARY 2017

ASSOCIATE OF SCIENCE DEGREE, ENGINEERING, GEORGIA STATE UNIVERSITY PERIMETER COLLEGE

Received an Associate of Science degree, majoring in Engineering, Jan 06, 2017, from Georgia State University - Perimeter College.

Associations and Clubs:

CLACEC " Clarkston Computer and Engineering Club".

Mesa (Mathematics, Engineering, Science, Achievement). 2015.

ENLISTEM (Educate and Nurture Leadership in Science, Technology, Engineering, and Mathematics).

Volunteering:

Perimeter College Annual luncheon (Georgia State University) November 2015, and November 2016.

MESA (Mathematics, Engineering, Science, Achievement). 2015.

2006- 2009

HIGH SCHOOL DIPLOMA, SUDANESE HIGH SCHOOL IN CAIRO

Received High School Diploma in 2009 from Sudanese High School in Cairo - Cairo, Egypt.

Volunteering:

Mathematics tutor for high school students from June 2007 to January 2009.

Mathematics and Chemistry tutor for Middle and Elementary school students in the after-school program from June 2005 to January 2007.

Associations and Clubs:

President of Mathematics and Science club. June 2007 to January 2009.

SKILLS

Knowledge of financial aid policies, procedures, and eligibility requirements.

Autodesk Inventor, AutoCAD

Ability to communicate effectively, both orally and in writing

Communication Skills

Analysis Skills

Ability to perform simple accounting procedures.

Marketing

Retail

Time Management

Computer Skills

Communication

Great problem Solver

Microsoft Office

Tax certification

Positive Attitude

Strong Work Ethic

Teamwork

Confidentiality

Fluent in Arabic

Ability to collect, organize, analyze data

Customer-oriented

Photography

Strong client relations

Administration

Microsoft Outlook

Confidentiality

Transcripts

Student success

HONORS & AWARDS

Named to the Spring Semester January 2019 Dean's List at Georgia State University.

Named to the Spring Semester 2016 Dean's List at Perimeter College, Georgia State University.

Received a Certificate of Excellence from the Office of STEM Initiatives (Spring semester 2016).

Received an Outstanding Student Award for Chemistry II (Spring Semester 2015).

ENLISTEM Scholarship awardee April 2015 from Perimeter College at Georgia State University.

Received a Certificate of Excellence INTERMEDIATE Arabic II 2002 awardee. (Fall Semester) of 2014.

Received an Outstanding Student Award for Calculus I, (Spring Semester) April 2014 at Perimeter College.

Received an Outstanding Student Award June 2007 Orman High School in Cairo, Egypt.

Received an Outstanding Student award January 2003 from Al-Izba school for girls in Khartoum Bahri, Sudan.

VOLUNTEERING EXPERIENCE

Teaching Middle school students in the after-school program (Family Heritage Foundation) September 2014.

TEDx Georgia State (Marketing) April 14,2017.

Mesa (Mathematics, Engineering, Science, Achievement). 2015

CLACEC (Clarkston Computing and Engineering club). 2015-2017.

TEDx Georgia State (Marketing) April 14,2017.

Annual luncheon (Georgia State University) November 2015 and November 2016.

ENLISTEM (Educate and Nurture Leadership in Science, Technology, Engineering and Mathematics).

Mathematics tutor for high school students from June 2007 to January 2009.

Mathematics and Chemistry tutor for Middle and Elementary school students in the after-school program from June 2005 to January 2007.

Al-Izba elementary school for girls, volunteered as an afternoon tutor for Mathematics and Sciences 2001-2003.

REFERENCES

1.Jerryca Whitley, Financial Aid Counselor, Georgia State University: 404-***-****

2.Brandon Burton, Assistant Director/Financial Management Center: 404-***-****

3.Joe Peacock, Store manager at Goodwill Marietta: 770-***-****

Contact this candidate