Evelyn Mendez Khan
Jamaica New York, 11432
Celll# 646-***-****
E-mail adbrnd@r.postjobfree.com
OBJECTIVE: To obtain a challenging position, in the customer service or retail field with a growing, Company where my dedication and attention to detail will create opportunity for growth. SUMMARY OF QUALIFICATIONS:
● Self-motivated and positive attitude to meet /exceed goals unsupervised as well as in a team role.
● Effective interpersonal skills; Organized, and detailed minded problem solver.
● Manage variety of duties deadlines.
● Fluent in English and Spanish.
PROFESSIONAL EXPERIENCE:
CHILDCARE: Brooklyn, NY December 2003 to January 2011
● Took responsibility for well being of child.
● Prepared meals, wash and iron clothes.
● Performed household duties as well as provided tender loving care for child. PUBLIC SERVICE ELECTRIC & GAS, INC
CUSTOMER SERVICE /INTERPRETER: Newark, NJ September 1993 to May 2003
● Responsible for scheduling appointments, enter data into computer and faxing documents.
● An assisted and processed customer with their billing inquires.
● Provided interpretation to bilingual customers in English & Spanish.
● Managed help desk area, by providing customers with high quality of customer service. AMERICAN BUSINESS INSTITUTE
EDUCATIONAL SURVEYOR: Newark, NJ February 1991 to April 93
● Recruit students for business school.
● Managed heavy volume of phone calls and diversified duties.
● Processed information into computer system, while preparing correspondences. MACY’S DEPT STORE
SALES ASSOCIATE & CASHIER: Newark, NJ December 1989 to November 1990
● Responsible for daily cash transactions on my register.
● Handle pricing, ticketing merchandise layout on the sales floor.
● Assisted in the management of store inventory by monitoring activity. EDUCATION:
AMERICAN SECURITY TRAINING
Degree: Security Guard Certificate Brooklyn, NY 11217 Graduated: July 15, 2002 Course of Study: Security Guard PHILADELPHIA TRAINING CENTER
Degree: Computer Office Specialist Newark, NJ 07102 Graduated January 1991
TECHNICAL SKILLS: Ms Word & Excel, Lotus 123 Word perfect, Internet Explorer, Windows 2000 Image and Document Scanners, Copier Fax and Printer Devices. LANGUAGES: Bilingual English & Spanish
References: Gladly furnish Upon Request