Sandeep Kumar

Email:adbrmq@r.postjobfree.com, Mobile: +1-480-***-****

Executive Summary:

Highly experienced & motivated Information Technology Leader with over 14 years of experience across multiple financial services, manufacture and Retail sectors. Hold strong track record with building cohesive multi-cultural teams and executing large scale, multi-million-dollar, global projects. I have proven ability to navigate across organizational and cultural boundaries by working with a variety of business and IT stakeholders to achieve stretch business goals for high impact, high visibility initiatives. I have repeatedly recognized as a top performer who executes with excellence through awards and selection for high-priority initiatives.

14 years of IT Infrastructure experience includes IT Infrastructure Project Management and experience to manage IT operations/Support globally.

8 years as a Project Manager to manage global and local agile based infra/Security projects.

8 years of experience in Data center migration project, which included new setup/relocation, data center management to upgrade the 2008 server hardware, 2003/2008 operating system, and VMware upgrade Project.

Led the project to upgrade MS SCCM 2007 to 2012 version & administrate SCCM 2007.

10 years of experience to manage the Infra technology operation support team which includes led the Global LAN support team to support 250+ global sites including global corporate offices, US headquarter and strategic plants with Colgate, IT helpdesk operation of 30+ resources along with global asset management with KPMG and to manage the internal IT support team with Atos.

Regional coordinator to supported AsiaPacific country’s IT operation and corporate audit.

Managed IT infrastructure projects to setup/relocate data center (Server Room) for office/plants/warehouses.

Education/ Certifications & Training:

MBA from International Business ICFAI, India

B. Tech in Electronic & Communication from UPTU, India

PRINCE2 Practitioner Certified (Project Management Certification)

PMP Trained (with 35 hour of training PDU)

ITIL V3 Foundation Certificate in IT Service Management

VMware Certification (VCP5-DCV)

Microsoft Certified Technology Specialist (MCTS) - SCCM 2007 & WIN 2008

Microsoft Certified Systems Administrator (MCSA)

Microsoft certified system engineer (MCSE)

CCNA Certificate: CSCO11142421

AWS Architect training

Skills:

Project planning and development

Stakeholder Engagement

Change management

IT Audit compliance

Team Coaching

IT Asset Management

Multi-site operations &support

MS Excel, JIRA/Confluence

Process improvement specialist

Strong Document & Reporting

Advanced problem solving

Customer-focused

Professional Experience:

Client: Kohls, Menomonee Falls, WI Jun 2019- 31 Jan 2020

Infrastructure Project Manager

Participate in daily scrum meeting to provide an update to VP and other Infra team on managed projects. It help the team coordinate dependencies with other teams on the Agile Release Train, communicate status and generally step in to assist in removing roadblocks and assuring work is proceeding without delays.

Project: Revel PCI Compliance

Responsibilities

Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents

Managed multi-discipline technical teams and defines project scope and objectives. Developed detailed work plans, schedules, project estimates, resource plans, and status reports.

Worked closely with Information Security on project to ensure implement PCI compliance at Kohl Revel stores for all Infra devices includes Windows IPad, POS devices, Network (Switch/Access Points, printers and Scanner)

Security monitoring system (Qradar) Integration with Airwatch and Cisco Prime to assess security controls, risk assessments, business process and internal IT control for PCI auditing.

Worked with the vendors, technical team, Store support staff, and network & monitoring teams to ensure effective implementation of required systems & software.

Completed the project on time to ensure meeting project budget, milestones and deliverables.

Project: Infra Security Configuration Hardening

Responsibilities

Planning and managing the delivery of InfoSec roadmap multi projects and initiatives for Infra technologies – SCCM, Windows, Oracle DBA, Network switches, Weblogic and business app.

Budget management, current, forecasted and reporting for Capital and Expense across all phases for the projects.

Responsible for matrix-managing resources from multiple LOBs and disciplines in order to collectively achieve the goal of the project on time and on budget

Define and initiate service catalogue items and work with managers and supervisors to define and document back-end support processes.

Actively manage project portfolio, provide consistent program status and progress against objectives. Independently and actively manage projects (issue escalations, change requests, schedule changes, etc.)

Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans

Create Project plans and assist with monitoring and tracking of Cyber Security solution offerings with focus on external and internal stakeholder congruity and other key metrics

Project: CCPA: BigID application deployment

Responsibilities:

Worked closely with client stakeholders in order to define project objectives, scope, business requirements and associated timelines

Planned implementation engagements and deployment efforts with BigID and other stakeholders while managing client expectations

Engaged with Kohls internal security, Project architect, Vendor and other Infra technical teams (Server, Network, Security, Windows and DBA) to ensure a smooth rollout of BigID solutions and successful integration within Kohl's environments at agreed project timeline.

Prioritized project tasks, effectively communicating project status, updates and changes internally and externally, and working with the project team in order to meet tight deadlines

Created and maintain comprehensive project documentation

Worked closely with our Services, Support, Engineering and Product Management teams in order to document product issues, enhancement requests raised in the field, and create and update relevant customer-specific documentation

Global Atlantic Financial Group Oct 2018-Feb 2019

Infrastructure Project Manager, Des Moines, IA

Project: Microsoft Office 365 deployment

Responsibilities:

Lead the migration project from Ms Office 2013 to MS office 365.

Enable interactions between management, end-users and technical teams to ensure proper workflow and escalation processes are defined and met from start to finish

Effectively set, manage and communicate MS office 365 deployment process with all stakeholder

Collaboration with technical team in terms of finalizes the user's mailbox and shared mailbox migration approach.

Facilitate meeting and conference with stakeholders to finalize the user migration plan.

Reconcile user mailbox and shared mailbox migration data pre-and post-deployment.

Worked with technical team to verify the exchange mailbox permission, resolve duplicate issue and managed the shared mailbox authorization.

Followed agile approach to deliver the project.

Provided daily communications, meeting notes, reviews reports, and regular snapshots of project

Tracked activities/time in Microsoft Project Web Access (PWA).

Documentation of MS Office 365 performance management and audit plan.

Colgate-Palmolive, Mum, IND Aug 2015-May 2018

Infrastructure Project Manager

Projects:

Reporting to the IT Director, responsible for managing a technical team, managing projects, delivering service based on customer executed SLA agreements, and coordinating daily schedules to maximize productivity and priorities.

Delivered projects like IT infra global project – Core switch upgrade for plants and corporate offices, Kronos setup at plants, new IT data center setup and One Ticketing Tool Implementation on time followed agile methodology environment.

Simplify & Optimize Infra Management Process. Analyzed & simplify the existing infrastructure process for Active Directory (DNS Update), DHCP (Implement failover), SCCM (version upgrade) & LAN router & switches to improve the business productivity.

Develop and manage the new data center setup/ relocation project. Successfully completed the data center setup/relocation of AsiaPacific subsidiary Vietnam, Philippines, Malaysia and Korea (office/plants/warehouses). Lead the various teams included local IT & vendor, global technical team.

Simplify & Standardization of LAN setup globally for all offices and plant to build redundancy and save million of IT cost. Installation of Cisco Prime tool for LAN & Wireless monitoring and Implemented the Change process.

Data gathered - existing Infrastructure process across all technologies. Engaged with vendor in workshop to discuss the business requirement.

Identifying areas for process improvement, detail pros- cons & risks and also performed POC of multiple tools.

Responsibilities:

Global LAN team lead, managing network technical team of 8 people who provided 24*7 supports to global offices and plants.

Managed IT operation and technically supported global IT Managers on their daily issues.

Project Coordinated in the deployment on Projects -IE11 deployment, Lotus to Google email migration Windows 7 to Windows 10 upgrade, SD-WAN deployment.

Corporate Audit (Standards and Compliance): Responsible to review the readiness of sites for corporate Audit with the proactive approach achieved Zero audit finding with 3 major locations (China, Bangkok and Philippines).

Prepared clearly written documentation for the connecting service project, including, but not limited to, project planning, technical specifications, task plans, and IT standard documentation to implement production system changes.

Implemented the process to do periodic compliance check across region.

Working with IT Managers to ensure global standards are applied to all offices & plants.

Monthly/Quarterly/Yearly projects and subsidiary progress status report and presentation to IT director and senior management.

Responsible for researching and analyzing network and server capacity for application needs.

Perform detailed gap analysis to identify gaps between system functionality and organizational needs and document findings.

KPMG, India Mar 2011-Aug 2015

Assistant Manager, Project Lead

Projects:

Data center physical and virtual server migration project 2003 to 2008/2012

1.Project meetings with application team to evaluate the upgrade relevant to application.

2.Coordinate with vendor for any compatibility issues with OS and application.

3.For vCenter server migration, upgraded the vSphere client and server version to support new environment.

4.Identifies opportunities for reducing server footprint (i.e. consolidating and eliminating servers) and assisting with an implementation plan.

5.Provides technical assistance during the server migration

Microsoft Deployment Toolkit 2008. Design & Setup for PXE boot server for OS deployment.

Worked with senior IT management team to setup the new data center at new office location. Participated in project planning and worked as a technical consultant to manage the entire migration with proper communication & change plan.

Installation of Microsoft SCCM 2012 with migration of SCCM 2007 environment.

1.Redesigned the entire SCCM Infra architecture including network, bandwidth, architect and

2.Reviewed the Central site Server (CAS) design, capacity requirement for potential upgrade issues for SCCM, analyzed the architecture as per global recommendations.

3.Coordinated with global infra team local risk team to ensure the infrastructure is adequately design as per global architecture.

Responsibilities:

IT Help desk India Operation Management - Managed team of 30 help desk at multiple locations to provide IT support to 3000+ end users.

Data center management for 100+ physical and virtual servers.

Asset Management (Total asset count is 12k+)

Build, design and regular update for windows 7 image for SCCM 2007 administration

Patch management to ensure adhere security compliance

Software Package creation and deployment as per management and business request.

Create SQL report in SCCM environment as per management requirement.

Atos India Private Limited, India Nov 2006 - Mar 2011

Senior Analyst

Responsibilities:

Successfully migrated 350+ server and network equipment during data center migration to new location.

Data center management with Backup Solution (VERITAS and TSM) and NAS administration (EMC & IBM)

N/W support to TOTAL-PRISME(Oil Company)-Monitoring & troubleshooting of LAN & WAN.

IT Support in Olympics, Beijing. Maintained voice and data security networks and equipment. Monitored and maintained physical and logical security and access to systems.

Internal Infrastructure Management Support. Provide L1/L2 Support to internal users for IT issues

Remotely managed Atos UK Asset (6500+)

CA USD ticketing tool deployment & administration (CA ver11.2)

ACI Infocom Pvt. Ltd India Aug 2005 –Jun 2006

H/W & N/W Engineer

Responsibilities:

Provided service support for Broadband connection. Supported for Broadband; Router & Modem related problems, day-to-day installations and fault diagnose and rectification of DSL. Monitored DSL connections on Ericsson UT and Siemens DSLAM’s (Multiplexers).

Supported on the Installation configuration and troubleshooting of LAN and WAN on bandwidth management. Provide support on Installation of ADSL Routers and Modems & IP address allocation.

Contact this candidate