Marketing/Sales Representative
Resume:
Feather Jordan
Marketing/ sales representative
Oroville, CA 95966
******************@*****.***
I have 7 years of experience in the customer service field, The past 7 years In handling customer's I have obtained knowledgeable skillsets that has allowed me to not only grow in the customer service field but to grow in the company I am employed by. I am determined to make my dream of becoming CEO in the sales industry come to life one day by being employed with a successful company. Authorized to work in the US for any employer
Work Experience
Direct Support Professional
REM Nevada - Las Vegas, NV
July 2019 to July 2019
Responsibilities
• Documented medication changes
• Documented behavioral changes
• Medication administration
• Directed the individuals to complete everyday life functions
• Transported the individuals in the company vehicle to doctor appointments, daycare centers, work and school
Documented progress of the individuals.
Skills used for the position
• Compassion
• Effective communication
• Patience
• Professionalism
• Adaptability
• Capability
• Leadership
• Critical thinking
• Written communications
Crew Member
McDonald's - Fernley, NV
April 2019 to July 2019
Responsibilities
• Cash handling
• Line cook
• Serve customer's at the front register, and at the drive thru window
• Customer service
• Team player
• Professionalism
• Adaptability
• Communication
Cashier
Wendy's - Fernley, NV
October 2018 to March 2019
Responsibilities
• Cash handling
• Lobby tenant
• Line cook
• Customer service
• Put food orders into bags or on trays and delivered the food orders to the customers
• Resolved customer complaints and concerns
• Ensured customer satisfaction
Accomplishments
• The management team/ business owner acknowledged and congratulated me for my customer service skills as well as customer satisfaction.
Skills Used
• Customer oriented
• Professionalism
• Problem solving
• Critical thinking
• Determined
• Respectful
• Responsible
• Adaptability
• Leadership
• Communication
• Mindfulness
• Safety awareness
Maid/Housekeeping
Super 8 Motels - Fernley, NV
August 2018 to September 2018
Responsibilities
• Stock maid cart with new linens, soap and sheets
• Restocked rooms for over night guest's
• Restocked unoccupied rooms guests stayed in the night prior
• Room maintenance
• Changed bed linens
• Assisted guests with questions regarding supplies and prices of their room Laundry attendant
Accomplishments
• Positive feedback from guest's to management
Acknowledged by management for my outstanding customer service skills Skills used for the position
• Professionalism
• Customer service
• Positive attitude
• Effective communication skills
• Customer oriented
• Accountability
• Detail oriented
• Speed
• Accuracy
Associate
Walmart - Fernley, NV
June 2018 to July 2018
• Ensured a positive customer experience
• Performed operational duties
• Processed payments, including sales and refunds
• Accurately and efficiently organized merchandise on sales floor
• Maintenance
• Helped customer's locate merchandise they want to purchase or plan on purchasing
• Answered questions for customer's needs or wants
• Recommended products to customer's
Skills used for the position
• Customer support
• Communication skills
• Adaptability
• Responsible
• Detail oriented
• Professionalism
• Safety awareness
• Problem solving
Entry Level Operator
Panasonic Corporation of North America - Sparks, NV February 2018 to April 2018
Responsibilities
• Line production
• Measurement data
• Disassemble and reassemble machineries
• Documented defective product
• Machine maintenance
• Safety awareness
• Communication
• Machine operator
Skills used for the position
• Mathematics
• Data reporting
• Engineering
• Accountability
• Positive attitude
• Awareness
Order Picker/Packer
Chewys - Sparks, NV
January 2018 to February 2018
Responsibilities
• Use handheld scanner to find location of products
• Product packaging
• Safety awareness
• Professionalism
• Efficient use of time
• Customer demand
Skills used for the position
• Customer satisfaction
• Accuracy
• Mathematics
• Inbound and outbound production
Host and Server
DENYS - Fernley, NV
November 2017 to December 2017
Responsibilities
• Answered telephone inquiries
• Took and packed to-go orders
• Table busser
• Dishwasher
• Communicated orders to line cook
• Cashed out guest's after mealtime
• Cleanliness
• Food safety
• Cash handling
• Credit card processing
• Answered guest's inquiries about the menu
Skills used for the position
• Food handling
• Safety awareness
• Team player
• Positive attitude
• Professionalism
Education
High school or equivalent
Fernley adult education center - Fernley, NV
Skills
• Microsoft office and Microsoft word (3 years)
Links
https://www.linkedin.com/in/feather-jordan-43956915b Certifications and Licenses
CPR
July 2019 to July 2021
Driver's License
October 2018 to September 2025
Assessments
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/uy5t-pjcme5cfsis Composing & Sorting Email — Completed
December 2019
Effectively composing and organizing email messages. Full results: https://share.indeedassessments.com/share_assignment/na8ddi-fzhejjpxk Technical Support — Completed
December 2019
Performing software, hardware, and network operations. Full results: https://share.indeedassessments.com/share_assignment/kwoxrzqxiiw831kh Cooking Skills: Basic Food Preparation — Familiar
December 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: https://share.indeedassessments.com/share_to_profile/ c124e690f24930fd463705bd10eb5e84
Vehicle Maintenance — Proficient
December 2019
Knowledge of vehicles, vehicle maintenance, and repairs. Full results: https://share.indeedassessments.com/share_assignment/ud9jsbervvqy0izi Basic Maintenance and Repair — Familiar
December 2019
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: https://share.indeedassessments.com/share_assignment/n7a5e4254eudhp27 Retail Customer Service — Familiar
February 2020
Comprehending and responding to retail customer needs. Full results: https://share.indeedassessments.com/ share_to_profile/76a73747a8aeeed4962eefe0f61ad101eed53dc074545cb7 Reliability — Proficient
December 2019
Tendency to be dependable and come to work.
Full results: https://share.indeedassessments.com/share_to_profile/ f9de07689157b3ee297bb4f6f7e315f7eed53dc074545cb7
Data Analysis — Familiar
February 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_to_profile/ ac7c0e0d91f6b726ef20572adfc32794eed53dc074545cb7
CRM Skills with Salesforce — Proficient
February 2020
Knowledge of Salesforce objects, fields, and processes. Full results: https://share.indeedassessments.com/ share_to_profile/2a4b6cac91577fb12ea12aeb685498d1eed53dc074545cb7 Basic Computer Skills: PC — Highly Proficient
February 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: https://share.indeedassessments.com/share_to_profile/ df7f16dc095c71c86649f5f29f649bd4eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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