Patrick S. Lynch

*** ********* ** *** ***

Fort Collins Co 80524

Phone-408-***-****

adbr9g@r.postjobfree.com

Education:

National Education Center 1991-1993

Associates in Applied Science – Specialized in Computer and Industrial Electronics

Fort Dodge Senior High School – Graduated HS Diploma 1984

Work Experience

QUALITY CONSTRUCTION Denver Co from March 2019 to Recent

Marketing Sales Rep

Duties- Setting Appointments by contacting home owners that needed and requested home and roof inspections. Qualifying customers for insurance claims to cover the cost.

CERNEXWAVE San Jose from February of 2018 to February 2019

Inside Sales Support

Duties- Selling Electronic Components creating and conducting sales presentations to the client base and potential new customers. keeping track of all sales by updating the company database. While continuing working with the clients ongoing needs or concerns that they may have.

2CRSI CORP San Jose from February of 2017 to February of 2018

Sales Rep

Duties- Calling business to business and setting appointments. while explaining the benefits of having our computer server and storage services.

ACFN San Jose from February of 2017 to August of 2017

Sales Rep

Duties Calling Qualified Businesses nationwide for placement of Full

Service ATM machines sending proposals and contract agreements while

Selling benefits and service to get contracts singed and ATM machines installed.

2015 to 2017 Universal Printing Solutions

Sales Rep

Duties- Selling Computer Printing Supplies by calling business to business generating leads and closing sales.

2013-2015 US Based Techs

Diagnostic sales tech

Duties –Trouble shooting and conducting a complete diagnostic of the customers computer issues. Analyzing defects identifying trending issues that customers may have in a support call center environment. While selling our solutions to fix their computer issues.

2011-2014 Financial Data Systems – Management Team Leader

Duties – Train new employees to assist in a call center setting. Primary duties in the call center are to explain and advise client regarding the basis for credit card payment decisions and reasons for disallowance of credit card payments. Developed new practices and procedures for selling and setting appointments also briefed new employees on procedures to qualify customers and by doing increased sales.

2007-2010 e Creek Solutions Corp – Sales Representative

Duties –Calling business to business and setting appointments for online demos to businesses that purchase or require information on purchasing email security systems explained the benefits of having an effective email security system directly with the customers. I was assigned to new product teams as my experience in customer service helped to increase sales for the company when adding products or regions. As part of the new product team I briefed new employees on how to explain to potential customers the quality of our service resulting in increased volume of sales for the company.

2005-2007 Xentl Industries – Telemarketing

Duties – Through customer contact ensure that solicited donations and benefits to non-profit organizations are collected and applied appropriately. Entitlement to donations was one of my primary research functions. I discussed these results directly with customers via telephone. Building rapport with our customers through excellence in customer service helped ensure recurring donations.

2002-2005 Pro Crew Satellite – Sales

Duties – Private contractor to Satellite subscription sales. Home office required all facets of office automation and administrative duties only limited by the scope of software available. proficient in MS Office and Various forms of database programs. I tracked all contacts and sales to maximize efficiency and maintain correspondence when needed. Analyzed credit histories and approved sales to new and returning customers over the phone and provided programming suggestions to better serve their needs.

1998-2002 General Electric Financial Assurance – Licensed Insurance Agent

Duties – Offered Life and Health Insurance Products to consumers via marketing. I exceeded company standards in sales and club programs. I received numerous awards and bonuses for contributions to the corporate mission. I accomplished this level of excellence by advising, counseling and reviewing applications for benefits that directly related to the assigned benefits programs for my clients. I explained and briefed customers on the benefits of specifically assigned health plans based on the clients’ needs. The customer service I delivered resulted in higher customer satisfaction ratings. I also mentored and briefed new employees due to my high levels of sales and customer satisfaction reviews.

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