MMATSIE DINEO MAKWALA

**** ***** ******, *** ** Olievenhoutbosch, Centurion 0175

CONTACT DETAILS

Cell Phone 079-***-****

E-mail Address adbr81@r.postjobfree.com

PERSONAL DETAILS

First Names Mmatsie Dineo

Surname Makwala

Gender Female

Identity Number 970-***-**** 081

Availability Immediately

PROFESSIONAL PROFILE

A versatile and results-oriented professional who specialises in sales and administrative duties

Familiar with all aspects of the customer services and promotional work

Possesses excellent interpersonal skills and the ability to communicate and negotiate concisely and articulately at all levels

Attentive to detail with a practical approach to problem solving and the organisation required to ensure that deadlines and objectives are achieved

Enjoys being part of a successful and productive team and thrives in highly pressurised and challenging working environments

ACADEMIC EDUCATION

Olievenhoutbosch Secondary School

National Senior Certificate: Grade 12

December 2014

Accounting

Business Studies

Economics

English

Life Orientation

Mathematical Literacy

Sepedi Home Language

Lapeng E Learning

December 2013

Introduction to Computers

Operating Systems

Microsoft Office Suite 2007

Internet and E-mail

Office Ethics

EMPLOYEMENT

PostNet Raslouw

July 2015 – June 2017

Front Sales & Administrator

Duties

Responsible for enquires and giving quotation to the clients

Responsible for receiving and checking all the collection by courier driver

Updating the drivers manifest on the system

Posting and sorting mail in the mailboxes

Responsible for paperwork and administration

Responsible for tracking and tracing all the parcel we send to different destination

Responsible to help clients with printing, Internet and posting parcels

Data Capturing

PostNet Forest Hill

July 2017 – August 2018

Customer Service & Administrator

Duties

Responsible for enquires and giving quotation to the clients

Responsible for receiving and checking all the collection by courier driver

Updating the drivers manifest on the system

Posting and sorting mail in the mailboxes

Responsible for paperwork and administration

Responsible for tracking and tracing all the parcel we send to different destination

Responsible to help clients with printing, Internet and posting parcels

Data Capturing

PostNet Raslouw

August 2018- November 2019

Service Administrator (Ambassador)

Duties

Responsible for enquires and giving quotation to the clients

Responsible for receiving and checking all the collection by courier driver

Updating the drivers manifest on the system

Posting and sorting mail in the mailboxes

Responsible for paperwork and administration

Responsible for tracking and tracing all the parcel we send to different destination

Responsible to help clients with printing, Internet and posting parcels

Data Capturing

Trans Africa Connect

December 2019-Current

Call Center Sales Agent

Duties

Responsible for enquires and giving quotation to the clients

Responsible for paperwork and administration

Data Capturing

Making calls to ANC Member

Introducing a new Product about Funeral Covers

Meeting Targets

Customer Service

Skills

Language – Fluent in English, Sepedi & Isizulu

Computer Skills – Microsoft Office and Internet Explore

Social Skills – Adapts to change quickly, Disciplined and Teamwork

Achievement - Training Certificate for Customer Service Postnet (February 2017)

Digital & Computer

Courier & Mailboxes

Copying & Documents

Reference

Name Manager Jonita

Contact Number 012-***-****

Name Driver Johannes

Contact Number 082-***-****

Name Colleague Andries

Contact Number 078-***-****

Name Forest Hill Manager Blaine

Contact 082-***-****

Name Foresthill Supervisor Sheridan

Contact Number 081-***-****/012-***-****

Name Call Centre Manager Bulelani

Contact Number 087-***-****

Contact this candidate