Carmen Rusu

*** ***** ******, *********: 431-***-****

Winnipeg, MB, R3C 2A9 adbr7r@r.postjobfree.com

Experience with different types of clients, knowledge of recruitment, selection and office organization

Key Accomplishments

Communicator with ability to effectively interact with clients of diverse backgrounds;

Efficient and organized able to meet customers’ expectations while working on multiple tasks;

Maintain a calm atmosphere by using a positive approach and communication showing empathy to clients’ needs;

Able to identify customer’s needs and expectations by providing support and solution to their issues, concerns, and complaints in a timely manner;

Fast learner able to update client and product database details ensuring accuracy and completeness of information at all times.

Good computer skills

Work Experience

Dialysis Registered Nurse 2016-2019

University Hospital Coventry & Warwickshire Coventry, United Kingdom

Provided care to patients, kept patients interaction and conversation empathetic and professional providing positive experience consistently

Supported, medicated, and monitored patients throughout the treatments

Kept patients’ records, administered treatments, set up treatment plans, observed patients and watched for any adverse reactions.

Administrative Assistant 2014-2016

Rusu & Company LTD Coventry, United Kingdom

Prepared daily work list segregating urgent, important, and priority activities beforehand helping increase productivity and quality of work.

Scheduled meetings and appointments

Recorded minutes of meetings, produced hard and soft copies, and filed meeting-related documents for easy retrieval as needed.

Composed, typed, and edited correspondences, reports, memos, emails, and other documents.

Scanned and printed office documents ensuring to keep confidentiality of information.

Client Advisor 2011-2014

Raiffeisen Bank/OTP Bank Piatra Neamt, Romania

Identified client’s needs and expectations in order to provide support and solution;

Demonstrated passion for putting clients first;

Updated client and product database details ensuring accuracy and completeness of information at all times.

Financial Consultant 2000-2011

ING/Allianz Life Insurance Piatra Neamt, Romania

Maintained an empathetic and professional conversation by providing positive experience.

Helped in the process of recruiting and selecting the sales force

Offered the basic training for the new employees

Registered Nurse 1993-2005

Emergency Hospital Piatra Neamt, Romania

Provided care to patients, kept patients interaction and conversation empathetic and professional providing positive experience consistently

Supported, medicated, and monitored patients throughout the treatments

Educational Background

High School Diploma 1986-1990

Industrial Chemistry High School No. 3 Piatra Neamt, Romania

Nursing Diploma 1990-1993

Registered Nurse College Piatra Neamt, Romania

Bachelor of Economics 2005-2008

Academy of Economic Studies of Bucharest Bucharest, Romania

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