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Customer Service Administrative Assistant

Location:
Calgary, AB, Canada
Salary:
55000
Posted:
February 14, 2020

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Resume:

Profile

Punctual and approachable individual having an Administrative Assistant and Customer Service/Accounting/ Payroll and Scheduler experience.

Effective communication skills for optimized customer service delivery, and to lead, develop and drive team towards accomplishing targets.

Demonstrated reliability, accuracy and adaptability through attention to detail and a desire to complete tasks on time while remaining flexible in work demand.

Ability to use Microsoft Office, Oracle software- Envision & Jira, Day-Force, Sage- 50 (Advance), Quick Book- Advance, Genetec- SAP & SailPoint POSS, Livelink and handle multiple tasks and to respond to the challenges of multiple people and requests.

Fluent in English, Hindi, Urdu and Punjabi.

Employment History

Payroll and Scheduling Administrator October 2019 – Till date

Alpine Building Maintenance Calgary, Alberta

Performing complex payroll duties involved in the preparation of timely accurate processing of payroll.

Reviewed employee Personnel Action forms from Human resources for accuracy and clarity of instructions.

Coordinating with Human Resources for maintenance of employee Masterfile information to ensure proper documentation.

Ensure proper pay rates and that individual payroll changes received and entered into the system to ensure the accuracy of individual paychecks.

Volunteer Math Tutor March 2019 – Till date

YMCA (Saddletowne) Calgary, Alberta

Providing academic and curriculum support to the YMCA teaching team.

Mentoring and helping to develop an interest in math and science and math related courses.

Tutoring other math course subjects including advanced algebra, Geometry, probability statistics, advanced statistics

Admin/Accounting Assistant March 2018 – September 2019

Tallahassee Exploration Inc. Calgary, Alberta

Greeting customers, answering phone calls and in person regarding their enquiries and provide those tips and solutions according to that.

Performing clerical tasks, such as electronic e-mails, arranging letters, memoranda, invoices and other indexed documents and co-ordinate the flow of information.

Entering accounts payables, receivables, purchase orders, invoices and bank statement data into financial system and audited for accuracy and reconciled against any discrepancies.

Creating daily, weekly and monthly reports for management; created and maintained tracking spreadsheet on supplies returned, revenue loss, reported product deficiencies and the final resolution to issues.

Helping business accelerated month-end close and payroll processing by up to 25% while reducing errors and increasing accuracy to new best.

Processing journal entries and perform accounting corrections to ensure accurate records.

Data Entry Clerk/ Office Administrator July 2017 – January 2018

Atlas Graham Furgale Winnipeg, Manitoba

Managed the day to day activities of financial processing, including invoicing, billing, accounts payable and receivables, bank statement reconciliation and report analysis in a heavy customer-focused, fast-paced environment.

Handled shipping and receiving of the materials.

Built and formatted reports in excel from accounting system data; proofread for accuracy and integrity of data.

Maintained legible & accurate records, and sort & scan deliveries logs.

Educational Background

Business Administration (Major-Bookkeeping)

Bow Valley College

Master’s degree (WES Evaluation)

Guru Nanak Dev University

LLQP Licence

Alberta’s Class 5 driving Licence condition codes “Q”

First Aid / CPR Certificate



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