Director, Quality Assurance
Resume:
Lawrenceville, Georgia *****
https://www.linkedin.com/in/wendell-
bibbins-emba-17044518/
Mobile: 770-***-****
E-mail: **************@*******.***
CAREER SYNOPSIS
Dynamic and motivated IT professional with a proven record of generating and building relationships, managing projects from concept to completion, designing QA and Data strategies, and coaching individuals to success. Consistent history of delivering results for fortune 500 companies while excelling in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and Transformational leader with an ability to work independently, creating effective presentations, and developing opportunities, which further establish organizational goals.
CORE COMPETENCIES
TECHNICAL PROFICIENCEIES
SQL – Navigation and queries on Oracle Databases using SQL Plus, SQL Navigator, Toad and Golden32
UNIX – Navigation of UNIX files and directories, VI Editor and UNIX environment: Informix, Sybase, HP10.x, HP11.0- UX, AIX4.0, AIX4.2-UX, SUN5.5-UX, Oracle 7.3.4, 8.0.5, 8.1.6, 10g with SQL.
QA Tools – Mercury Test Director (Admin experience), Mercury Quality Center 11.0 (Admin experience), HP-ALM, Mercury Winrunner, QTP 10, Reflection X, Maestro
Microsoft – Access, Excel, Outlook, PowerPoint, Project and Word PROFESSIONAL EXPERIENCE
General Motors Atlanta, Georgia 2017 – Present
Department Head, Global IT Quality Assurance / Data Development
Enhanced multiple environments by creating/implementing data strategy and product release management.
Coach, motivate, and professionally developed staff by designing, implementing, scheduling and tracking individualized training programs while conducting annual employee reviews involving compensation/bonus decisions.
Influenced teamwork and cooperation while developing project reviews, development, and implementation processes.
Resource planning, team workload, budget management including developing and maintaining annual budget.
Improved direct reports performance by 50% with cross-training opportunities and mentoring.
Successfully concluded 3 year project for International payroll
Training and Development IT Delivery Management Team building and Leadership
Strategic Business Planning Data Management Business/Operational Oversight
Coaching/Mentoring Transformation Management Analytical and Conceptual Skills
Recruiting and Hiring Strong Communication Skills Black Box / White Box Testing
Resource Management/PPM Innovation Management Enterprise Testing Experience
Agile/Waterfall Management Management Consulting Portfolio/Program/Project Management
Wendell J. Bibbins, EMBA
Wendell
General Motors Atlanta, Georgia 2013 –2017
Department Head, Global IT Quality Assurance
Enhanced multiple environments by creating/implementing data strategy and product release management.
Coach, motivate, and professionally develop staff by designing, implementing, scheduling and tracking individualized training programs.
Influenced teamwork and cooperation while developing project reviews, development, and implementation processes.
Resource planning, managing team workload, budget management including developing and maintaining annual budget.
Improved direct reports performance by 75% with cross-training opportunities and mentoring.
Conducts annual employee reviews involving compensation/bonus decisions. Delta Airlines Atlanta, Georgia 2010 -2013
Test Manager, Quality Assurance (Consultant)
Enhanced desktop reservation system by converting to a web-based system
Recommendations regarding project status and test reports/test closure memos on complex projects
Mentored, Trained and Developed reservation agents resources by 100% to perform QA responsible
Coordinate on and off-shore resources and collaborate across internal departments on delivering solutions - 50 plus testing resources including 40 plus Offshore testing resources
Improved delivery of quality by to internal and external customer experience by 50% through effective and continuous improvement and metrics
Understands and communicates complex business and technical concepts to technical and non-technical audiences across departments
T-Mobile USA Atlanta, Georgia 2001 – 2008
Senior Testing Project Lead
Hands on Experience working with SQL/Unix to setup data for Back-end testing, GUI testing and Test verification using TOAD, Golden, Reflection X and HP-UX
Managed and tested multiple projects using manual testers and automated testers using Quality Center and Winrunner
Hands on Experience training and assisting testers in developing and executing complex test plans and manual scripts to validate application quality and functionality - 50 plus resources (Atlanta, Seattle, Tampa, Houston and Offshore )
Facilitator of conference calls on multiple projects during different stages of the SDLC to Project Managers, Program
Managers, Senior Managers, Developers and Business Owners to drive business decisions for mapping and testing.
Developed daily status reports for multiple projects. EDUCATION
Executive MBA (EMBA) – Business Leadership
Texas Southern University, Houston, Texas
Bachelor of Science - Business Administration/ Marketing (ACBSP Accredited) Alabama State University, Montgomery, Alabama
C-Programming
EDS System Engineering School, Plano, Texas
TRAINING
IT Hiring Manager, Leading the Way for IT People Leaders, HR 101 for IT People Leaders, Managing Performance for IT People, Leadership Compass: Vision and Values, Understanding and Communicating with Millennials
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