Lexie Lehner

(H) 847-***-**** adbr32@r.postjobfree.com 1501 Elm Street, Davenport, IA 52803

Summary

Hardworking, dependable Salon Receptionist who thrives in a team atmosphere. Self-motivated and dependable while achieving high performance with minimal supervision. Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player with a customer service focus. Adept at meeting and exceeding sales quotas. Skills

● Front desk management

● Marketing understanding

● Communication

● Time management

● Self-motivation

● Teamwork

● Flexibility

● Listening

● Social Skills

● Computer-savvy

● Active listener

● Payment processing

● Resolving issues

● Data entry

Experience

Cashier Sales Associate, TJ Maxx, Davenport IA

June 2017- December 2017

● Maintained flexibility to work a varied schedule that included nights and weekends.

● Presented a friendly and positive attitude while communicating clearly with customers and colleagues.

● Processed all sales transactions accurately and in a timely fashion.

● Worked as a team member to provide the highest level of service to customers.

● Informed customers about all product lines and services offered by the company.

● Received and processed cash and credit payments for in-store purchases.

● Maintained friendly and professional customer interactions. Tanning Consultant, Sun Tan City, Bettendorf IA

May 2018- Current

● Cleaned tanning beds and facilities.

● Greeted clients, showed them to tanning facilities and educated them on use.

● Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.

● Provided accurate product and merchandise information to customers.

● Efficiently checked guests in and out using Sunlync.

● Kept work area in a clean and neat fashion to stay productive.

● Sold products to customers, keeping our stores numbers up.

● Executed all daily opening and closing procedures. Daycare Assistant, Children’s Choice, Davenport IA January 2017- April 2017

● Secured indoor and outdoor premises to protect children under care.

● Improved group and individual behavior with positive management strategies.

● Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.

● Cleaned and organized student and employee areas.

● Enforced rules to teach manners and maintain a safe environment. Call Center Agent, Alorica, Davenport IA

August 2019- November 2019

● Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

● Explained key information regarding products and services to customers to encourage informed decision-making.

● Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.

● Delivered excellent customer service with a positive and professional attitude.

● Helped company maintain exceptional client service ratings on external audits Education

Attended North Scott High School for four years and received my high school diploma in the year of 2017.

Attended Scott Community College for one year.

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