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Customer Service Manager

Location:
San Marcos, TX
Posted:
February 12, 2020

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Resume:

Kaitlyn S. Sogga

214-***-**** adbqyw@r.postjobfree.com www.linkedin.com/in/kaitlyn-sogga

SUMMARY OF QUALIFICATIONS

• Over 4 years of management experience in various settings

• Over 7 years of customer service experience

• Experienced assistant manager, supervising inventory in a small business operation

• Proactive leader and communicator, paying attention to detail

• Efficiencies in Microsoft Office: Word, PowerPoint, Excel, Access, and Outlook EDUCATION

Bachelor of Business Administration in Management December 2019 Texas State University, San Marcos, Texas

Cum Laude

Relevant Coursework: Computer Information Systems, Finance, Entrepreneurship, Human Resources and Small Business Operations.

HONORS

Dean’s List Fall 2017, Spring 2018 & 2019

Beta Gamma Sigma Fall 2018

National Society of Leadership & Success Chapter Fall 2019 EXPERIENCE

Internship January 2019-May2019

Blushd Beauty, San Marcos, Texas

• Led the team of interns in social media marketing and advertising

• Conducted financial breakdowns for each wedding contract and conducted communication with each client

• Advertised face-to-face at customer service events such as open houses and venue visits

Assistant Manager Summer 2015, 2016, 2017

Brewer Educational Resources, McKinney, Texas

• Assisted the owner with organization and daily activities by maintaining an overall management style that followed the company best practices

• Managed inventory, operations and shipments by controlling costs in order to optimize profits

• Interact directly with customers to ensure great customer service, as well as assisting in teambuilding

ACTIVITIES

Volunteer, San Marcos Food Bank 2018 & 2019

Volunteer, Habitat for Humanity 2016



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