Sales Representative
Resume:
JAMES A. COLEMAN
*********@*****.***
OBJECTIVE
As a results driven team player who can work with little to no supervision and is experienced in establishing and building customer I look to fill a position that will enhance my current skills and abilities, simultaneously challenging me to development into a more experienced working professional. SUMMARY OF QUALIFICATIONS
Outstanding written and oral communication skills. Experienced in inventory control, personnel training; Organizational development and continuous improvement; Proactive Leadership and Quality Assurance. KNOWLEDGE/SKILLS/ABILITIES
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and the evaluation of customer satisfaction.
EMPLOYMENT
R&R Fire and Safety Tallahassee, Florida
MAY2016–APR2018
Fire Extinguisher Technician
● Service fire extinguishers in order to pass fire codes for residential and commercial businesses restore fire extinguishers in shop. Field technician for Tallahassee and surrounding areas.
● Inspect, test and repair fire extinguishers using hand tools, hydrostatic test equipment and monitoring devices
● Disassemble extinguishers to examine for worn parts to replace if needed Circle K Tallahassee, Florida
MAR2016-JAN2017
Sales Cashier
● Maintained a clean work area and organized merchandise.
● Maintained a clean work area and organized merchandise.
● Handled cash, credit or debit cards and checks and use electronic scanners and cash registers to collect payments with zero incidents
● Worked in a fast-paced atmosphere while maintaining excellent client relations and developing a strong client rapport.
● Resolved customer’s complaints on as-needed basis.
● Ability to follow instructions well and make decisions with little or no supervision.
● Delegated responsibilities to employs to meet company’s expectations.
● Effectively developed telephone communication skills and consistently met quotas. O, R & L Tallahassee, Florida
AUG2015-OCT2016
Janitor
● Cleaned and sanitized area facility sinks, toilets, counter tops and desks
● Extensive knowledge and ability to use methods, materials, and equipment used in custodial work.
● Maintained all cleaning solutions in accordance to OSHA requirements for hazardous chemical to ensure a safe and healthy environment for all workers and customers.
● Operate radio equipment during exercises and emergencies.
● Performed related duties and responsibilities as required. Sears Insurance Sales Winter Park, Florida
MAR2013-MAY2014
Telemarketer
● Immediately established client rapport by possessing a positive and engaging attitude daily.
● Answered inbound and outbound customer calls, provided product information, facilitated customer service and addressed payment issues if necessary.
● Processed nearly 300 customer calls per day
● Secured information by completing data base backups.
● Maintained a safe and clean work environment by complying with company procedures, rules, and regulations.
K&G Men’s Warehouse Winter Park, Florida
SEP201-OCT2012
Sales Consultant
● Worked daily to establish and maintain good customer relationship for continued business success and future business opportunities
● Recognized for consistently achieving goals by increasing sales
● Kept track of sales and marketing trends to better assist customers
● Paid attention to customer needs and requirements for product selection
● Promptly addressed customer complaints with a high level of professionalism JC Penny Orlando, Florida
JAN2008-OCT2010
Shoe Sales Representative
● Possessed a friendly and professional attitude to better assist customers
● Regularly met or exceeded sales quota in shoes and accessories.
● Maintained merchandise area and inventory on a routine basis
● Gather current marketplace information on newly introduced products and merchandising techniques in order to monitor competition
● Contribute to team efforts in accomplishing organizational goals. Walmart Oviedo, Florida
JUL2007-APR2008
Warehouse Associate/Technician
● Mentored warehouse personnel on proper warehouse procedures, safety practices and efficiency techniques.
● Inspected all merchandise for damage and discrepancies with paperwork.
● Prepared items for shipment; securely packaging items in boxes, crates, or within shrink wrapped pallets.
● Safely moved all unloaded merchandise to its correct location.
● Use radio frequency equipment to accurately track all merchandise
● Assisted with routine inventories and immediately reported any safety hazards to management. EDUCATION
Tallahassee Community College, Criminal Justice (17 credits hrs) Lincoln high school graduate class of 2003 GPA 3.1
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