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Customer Service Project

Location:
Toronto, ON, Canada
Posted:
February 11, 2020

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Resume:

OBJECTIVE: Seeking an internship role, where I can use my skills and leverage my experience & expertise to an organization of repute in the field of management.

HIGHLIGHTS

Market Research

Expertise in Data Gathering

Data Analyzing

Business Development & Reporting

Operations Management

MS Office Proficient

Customer Service

Eye-for-Detail

Process Implementation

Results Oriented

EDUCATION

Business Management - Entrepreneurial Enterprise, PG Sept. 2019 - Present

Humber College, Etobicoke, ON

Relevant Courses: Business Research, Operations Mgmt., Sales & Business Dev., Marketing.

Academic Projects: Capstone Project (Industry Partner), Business Model Canvas (Subscription Model), Developing a Business Plan (Own Idea to be described as per the format), Micro-Venture Project.

International Business Management, Grad Certificate Sept. 2018 – Apr. 2019

Niagara College, Niagara Falls, ON

Relevant Courses: Intl. Market Research, Market entry & Dist., Intl. Marketing strategies

Academic Projects: Capstone Project (Water Scarcity), Market Research on different companies and solving their case Studies, Developing new Market Strategies

Bachelor of Electronics and Communication Engineering Sept. 2013 – Jul. 2017

Sreenidhi College, Hyderabad, TN, India

Relevant Courses: Managerial Economics and Financial Analysis, Entrepreneurship

Academic Projects: Leadership Project

EMPLOYMENT EXPERIENCE

Research Intern Mar. 2018 – Jul. 2018

Industry ARC, Hyderabad, TN, India

-Experience generating the reports based on primary and secondary research to analyze the market needs.

-Analyzing the data gathered to present the results to the client so that he can conclude to take action in his entity.

-Collaborated with the internal and external team members to implement the projects respective to the instructions and visions.

Creative Head Jul. 2017 – Nov. 2017

Wild West Restaurant & Café, Hyderabad, India

-The main task is to create a unique and memorable experience, for each customer that builds lasting relationships, which eventually uplifts the growth and leads to the development of the business, results in increased sales and higher profits.

CERTIFICATIONS

Beginning Project Management: Project Management Level One 2019

UDEMY

Online Certification, CANADA

Product Management A-Z: Excel as a PM & Build great Products 2019

UDEMY

Online Certification, CANADA

VOLUNTEER EXPERIENCE

HR and Cultural head Sept. 2016 – Aug. 2017

International Society for Technology in Education (ISTE), SNIST, India

-Took right fit into the organization who can use their knowledge in technological terms to deliver it professionally.

-Head to lead the team of more than a thousand people to uplift the concert firmly by operating them through a set of layers by segregating them into different departments.

-Targeting the companies to get sponsorship, like who wants to uplift their growth through student platforms and to bring awareness among thousands of students to build their brand image.

Joint Secretary Sept. 2016 – Aug. 2017

Institute of Electrical and Electronics Engineers (IEEE SNIST), India

-Gathering the data of government schools that have minimal usage of library and technology to educate them.

-With the help of college administration and students in the club, I need to visit a specific school to teach them basic computer skills for three days in a month.

-Accomplished to reach more than 10 schools in helping them to reach an intermediate level in a span of one year.

Organizer Mar. 2016 – July. 2016

Sreenidhi Cancer Foundation, SNIST, India

-It’s a fund-raising event to generate money to diagnose children who are suffering from cancer.

-As an organizer, I used to plan various game stalls in & out of the college premises under the supervision of our club coordinator to reach our target.

-Through the raised money, I and my team made it compensate for the expenses of 4 children in a span of 4 months.



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