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VP SALES AND OPERATIONS

Location:
Fort Collins, CO
Salary:
120,000
Posted:
February 11, 2020

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Resume:

Robert Michael Sweeney Fort Collins, CO. 678-***-**** adbqky@r.postjobfree.com

Vice President of Sales and Operations

Over 20+ Years Achieving & Exceeding Aggressive Goals for

Startups, Emerging, Turnaround Organizations and Multiple DOW 30 Corporations.

Accomplished sales and operations executive with 20+ years as a senior decision-maker, holding business unit and multi-unit management responsibility for improving profitability, growing revenue, increasing operational effectiveness and elevating customer service. Demonstrated success in developing individuals, building strong teams and inspiring organizations in a variety of industries, sectors and types of companies; ensuring that the organization is aligned with the strategies, executing the tactics and empowered with the skills necessary to maximize overall business performance.

Executive Assets and Key Skills

Strategic Planning & Tactical Execution

Multi-Unit Operations Management

P&L Management & Cost Control

Sales Forecasting / Planning / Analysis

Change Management & Restructuring

Continuous Process Improvement

Long-Term Business Planning

Marketing & Brand Development

Team Leadership & Management

Cross-Functional Group Leadership

Executive Coaching & Mentoring

Problem Solving & Solution Selling

Selected Highlights

Managed a $100M P&L across three states and 1,000 associates ranked in the top third every year out of 66 Districts on the Operational Excellence report measuring product income, customer service and operational execution. ToysRUs.

Grew revenue 40% on a $135M P&L and successfully turned around a struggling district by developing selling skills, full staffing, improved operational execution and performance management. Ranked #2 out of 50 DMs on the 360 survey. One of four DMs chosen to collaborate on the Brand Central 2000 committee. Sears, Roebuck and Co.

Delivered arguably the best sales results ranked #2 out of 48 stores in RPA (revenue per appointment). One of 6 DMs invited to the annual company award trip. Top 5 in Revenue, COGS, Direct Margin, EBITDA. Champion Windows.

Directed 250 associates to boost net profit $800K on a $28M P&L while reducing shrink by over 1% or $500K over two years. Raised customer service scores by 300 BPS and improved store morale threefold over this same period. Sears.

Achieved a #1 ranking in variable contribution dollars improvement on a $125M P&L, #2 in region and #14 in the company in product income, #5 in contribution dollars. Reduced shrink 1% adding $1.6M in profit. K-mart Corporation.

Led sales and marketing efforts for a startup company securing placement of our products in numerous national and regional retailers including Sears, Target, Big Lots and HEB leading to a strategic partnership with McLane International.

Professional Experience

Division Manager – Champion Windows (Fort Collins, CO.) 2017 – 2020

Totally responsible for every facet of the business in one of the largest stores within Champion with full P&L responsibility over a territory that includes Northern Colorado, Western Nebraska and Wyoming.

Top 5 Division in Revenue, COGS, Direct Margin, Gross Profit and EBITDA.

Surpassed Kansas City and Charlotte to become #4 in the company in Sales Volume generated.

Ranked #2 in Revenue per Appointment out of 48 Stores; one of the best stores in close rate.

One of 6 DMs invited to the Annual Company award trip; an all-expenses paid trip to Montego Bay.

Branch Manager - Terminix (Atlanta, GA) 2015 - 2017

Full P&L responsibility for a branch covering Gwinnett and DeKalb counties including approximately 15,000 customers in both Pest and Termite control. Responsible for every facet of the business including revenue, profit, staffing, training, safety, customer service, inventory purchasing and inventory control.

Safety Score over 90% and among the best in the region.

Top Branch in Region, Net Promoter Score (customer satisfaction/service).

Top Branch in Region, True on Time Delivery.

Top Branch in Region PIG (Partners in Growth) Service Sales.

Regional Trouble Shooter - Aaron’s Incorporated (Atlanta, GA) 2014 - 2014

Significantly improved multiple store performances in a variety of special assignments including revenue generation, account management and debt collections, process improvement and logistics, showroom display, presentation and inventory utilization.

Improved the Newnan store ranking by 38 places on the Best of Best Sales Report from #78 to #40 over 3 weeks.

Improved the Newnan store ranking by 33 places from #70 to #37 and the LaGrange store ranking by 57 places from #78 to #21 on the Best of Best Accounts report (Collections) over a 3 week period of time.

Vice President & General Manager - Brook Furniture Rental (Atlanta, GA) 2008 - 2013

Drove performance to record heights with responsibility for profit, sales management, business development, account management, customer service, relationship building, contract negotiations, staffing, development and performance management.

Best region in company financial results, increases of 21.5% in revenue, 28.7% in gross margin and 34.4% in EBIT.

Doubled Insurance Housing accounts and increased percent of revenue by 20% in our most profitable market segment, tripled Corporate Housing accounts while successfully selling two aggressive price increases in four years.

Won the largest corporate housing account in Oakwood Worldwide with annual repeating revenue of $350K.

Developed from scratch and eventually dominated the special event market segment, securing new business with major accounts including the PGA, Sony, Live Nation, Philips Arena, Paramount, Tyler Perry and Farrelly Brothers.

Vice President of Sales & Marketing - Rapha International (Atlanta, GA) 2007 - 2008

Directed sales and marketing initiatives for a dynamic sourcing and product development startup company, acquiring rights to new, unique and innovative products that were redesigned, reengineered and patent-protected. Forged strategic relationships to expand sales contacts exponentially at premier retailers, distributors and non-profit organizations.

Identified and developed new distribution channels in technology, law enforcement, military and global sectors.

Created and delivered strategic marketing proposals to Sears, Target, HEB, Big Lots, Auto Zone, Family Dollar, Radio Shack, World Wildlife Foundation, Rite-Aid, True Value, American Red Cross, D&H Distributors and many others.

District Manager - Toys-R-Us (Atlanta, GA) 2005 - 2007

Led the 10-store, $100M district, including monitoring and driving performance of 1,000+ associates over three states to superior levels of financial accountability and other key operational metrics and Key Performance Indicators (KPI).

Developed and managed the district to a Top Third ranking each year in overall operations metrics across 12 critical performance measures and to a Top 20 ranking in customer service which was more challenging for an urban district.

Achieved a #1 ranking as the regional leader in product protection plan sales as well as for Toys for Tots collections.

Played a key role in the Key Item program, facilitated a successful pilot program and presented program at Annual Meeting.

District Manager - K-Mart (Atlanta, GA) 2001 - 2005

Directed one of the region’s top producing districts, leading 500+ associates across 10 stores with $125M in revenue. Played a key role in leading stores through a time of massive change and downsizing at this DOW 50 company.

Achieved a #1 district ranking in variable contribution dollars improvement of 13.4% YOY, a #2 region ranking and #14 national ranking in total income, as well as a #5 ranking in total contribution dollars improvement of $3.8M.

Reduced shrink by 1%, resulting in a $1.6M annual profit improvement and delivered a $3.4M expense reduction while maintaining crisp presentation standards, high customer service levels and exceptionally positive employee morale.

Education & Training

Master of Arts (MA) in Public Administration, (Candidate) Honor Roll, University of Virginia

Bachelor of Science (BS) in Commerce (Dual Major – Marketing & Management), University of Virginia

U.S. Naval Academy Appointment, NCAA Full Scholarship Football 4-year letterman, First Year All-ACC Honors



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