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Administrative Assistant Customer Service

Location:
San Mateo, CA
Salary:
24.00
Posted:
February 11, 2020

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Resume:

510-***-**** *** Studio Circle #*

adbqkg@r.postjobfree.com San Mateo, CA 94401

https://www.linkedin.com/in/yanna-g/

ARIANNA GALANG

OBJECTIVE: Self-motivated, personable individual seeking an opportunity to become part of a dynamic and energetic team, with opportunities to learn and grow.

HIGHLIGHTS:

●Eager to try new things and a quick learner

●Works well within groups and independently

●Requests additional information or asks questions when necessary to complete projects or assignments

●Effectively manages store inventory

●Communicates well with people of all ages

●Manages time well and can concentrate on multiple projects at once

●Enjoys helping and caring for others

●Punctual and excellent attendance record

●Desire to learn, grow, and enhance all skills obtainable

EXPERIENCE:

Robert Half - Office Team (Contract - Staffing Agency)

Administrative Assistant/Customer Service/Data Entry San Mateo, CA October 2019 - Present

●ABD Insurance - Administrative Assistant (Employee Benefits Department) (12/2019-2/2020)

- Input data through Benefit Point

- Handled all outgoing and incoming phone calls to Insurance Carriers

- Worked with: Outlook, Powerpoint, Excel, Microsoft Office 360 Teams, AMS360

- Research clients’ insurance profiles

- Assembled quarterly and yearly reports for clients

●Essex Property Trust - Receptionist (11/2019 - 12/2019)

- Answered high volume phone calls

- Monitored email account on Microsoft Outlook to approve office meetings/events

- Stock lunch rooms

- Greeted and checked in clients

- Decorated office for holiday season

- Worked with: Outlook, Excel, Skype

●Loral Landscaping - Administrative Assistant (11/2019-11/2019)

- Answering & Transferring high volume phone calls

- File paperwork

- Forwarded emails/faxes/invoices

- Created work orders, invoices, bills, estimates and approvals

- Worked with: Outlook, QuickBooks, Excel, and Intuit Field Services

●ABD Insurance and Financial Services - Receptionist (10/2019-11/2019)

- Answering & Transferring medium to high volume phone calls

- Checking in/out clients

- Stocking conference rooms (i.e. paper, pens, water), printer (i.e. toner, paper), break room (i.e. food supplies/coffee), etc.

- Forwarded emails, faxes, and voicemails

- Packaging and posting letters/packages through the US Postal Service and UPS

- Worked with: Outlook, RingCentral, AMS360, Microsoft Office 360 Teams

- Submitted work orders for San Mateo and San Francisco offices

- Validating office supply orders through Office Depot

- Placing office lunch orders for delivery

General Manager

The Halal Guys Restaurant San Mateo, CA November 2018 – September 2019

●Delegating tasks to team members

●Cash handling

●Customer service

●Placing food orders with US Foods

●Aloha POS system

●Food handling (Prep, Grill, and Line)

●Scheduling a team of 22

●Hiring Process (reviewing resumes, scheduling and holding interviews)

●Inventory

●Communicating with our third-party services (i.e., delivery services and vendors)

●Worked with: Google Docs, Slack, Jolt, Zenefits, Asana, Pulse, US Foods, Restaurant 365

●Executing tasks in time for the deadlines

Supervisor/Cashier

Jack Anthony’s 7 Flags Car Wash Vallejo, CA February 2018 – May 2018

●Cash handling/register

●Cross-trained

●Full-service cleaning cars

●Supervising team during shift

●Cleaning products

Catering Manager/GSR Opener/Cashier/Prep

Specialty’s Cafe & Bakery Pleasant Hill, CA February 2016 – May 2016

●Assembled customers’ catering order prior to delivery

●Food runner for dine in/to-go orders

●Expediter

●Register

●Cash handling

●Food prep

●Cross trained

Shift Lead/ Expediter/ Cashier

Veggie Grill Walnut Creek, CA January 2015 – December 2015

●Register

●Expediter/runner for dine in/to-go orders

●Cash handling

●Worked with ALOHA system

●Phone orders

●Greeting and welcoming guests

●Opened and closed the restaurant

EDUCATION:

Napa Valley College, Napa Valley, CA

General Studies

Las Lomas High School, Walnut Creek, CA

High School Diploma



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