Walaa K. Aboelala

GTA, Mississauga, ON L*V *V*

905-***-****

adbqk3@r.postjobfree.com

PROFESSIONAL SUMMARY

Proficient Assistant Underwriter successful in preparing documents answering Customer questions and entering data into computer programs. Familiar with ordering supporting reports, completing required documents and preparing marketing materials.

SKILLS

Outstanding interpersonal, customer Services, leadership, organization, and multi –tasking skills; deadline –driven environment.

Excellent researcher. a critical thinker, administrative, accounting skills through past work experience.

Fluent in English & Arabic (spoken and written).

Proficient in Microsoft Office suite (Word &Excel &PowerPoint, data entry and managing arranging .and coordinating calendar, contacts, and appointment for clients and employees.

WORK HISTORY

PRACTICUM STUDENT 07/2018 to 11/11/2018

Clarkson Employment Services - Mississauga, ON

Administration work (Meeting Client &Schedule an appointment & Following Up& Recording and updating databases for clients &Helping Clients in essential skills in computer& fax machine &photo copies). Service orientation for clients.

Client assessment, Provide information, orientation & referral to appropriate programs/services within the community

ARABIC TEACHER 06/2016 to 06/2017

Private School P/T- Mississauga, ON

Teaching Arabic language to non-Arabic speaker’s student.

Co-ordinate social activities.

PROGRAM MANAGER 03/2014 to 06/2016

Al Baraka Private School -Halifax, NS

Arrange welcome Group for Middle East new comers and refugees.

Introducing the city and services to support new comers.

Establish team priorities, schedule.

Educated families and community members domestic& violence including impact in children.

Referral and connected l new comer to community resources& services to improve well being and quality of life.

LIBRARY ADMINSTRATOR 08/2013 to 02/2014

Ormasby School -Alberta, ED

Entered books details, account information and call log computer the computer system.

Copied, logged and scanned supporting documentations.

Worked directly with teachers & students.

Supporting &operating officers with daily operation functions.

Assisting student during school reading program.

Group management for different student activities.

Education

Master in Helwan University -Egypt M.D

Mechanical engineer 2003

DSP&CDS Program in Oxford College- Mississauga.

DSP&CDS Program 2018

Getting interview technique, counsel, and assist clients to deal with personal &social problems.

Organizing and implement a variety of community programs and services.

preparing intake report s referring clients to other social services admitting clients to appropriate programs and meeting with clients to evaluate plans and progress.

Having knowledge about addiction, psychology, sociology, mental health, Canadian family dynamics professional skills, counselling and interviewing technique and report writing.

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