Marc Knapp

**** ********* ***, ***** *** * Bakersfield, CA 93311

adbqi7@r.postjobfree.com * 661-***-****

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EXECUTIVE SUMMARY

Professional results-oriented manager, advisor, and analyst with excellent market analytics, problem solving, project management, statistical, technical, communication, and interpretation skills. Proven ability to apply technical knowledge to translate business requirements into applicable solutions, from both adept business and engineering perspectives. Diverse knowledge and experience in incentive compensation design, implementation, administration, and forecasting for numerous sales forces and business segments. Proven ability to identify and implement process improvement, efficiency, and automation measures, as well as, successfully overcome unique business challenges. Experienced in effective and concise communication and presentation skills. Extensive knowledge and experience in program evaluation, return on investment

(ROI) analyses, promotion response analyses, segmentation, profiling and exploratory data analyses, data management, data validation, QA/QC, reporting, and SAS Programming. Possesses an outstanding professional work ethic and has been widely recognized as a strong team player. PROFESSIONAL EXPERIENCE

Independent Consultant – CA 10/2007 – Present

Market Analytics, Compensation, Payroll Systems.

Supporting numerous multi-billion dollar corporations, in the Energy, Solar, Security, and Textile sectors. Amgen, Inc. – Thousand Oaks, CA 01/2003 – 10/2007

Manager of Sales Operations, Corporate Accounts – Incentive Compensation Sales Teams supported within Corporate Accounts: Hospital, Regional Health Systems, Integrated Health Systems, Kaiser, Senior Care, Managed Care Organizations, Government Economic Management, Channel Sales. Compensation Plan Design

Designed, developed and administered effective incentive compensation plans, contest and award programs for all sales forces and segments within Corporate Accounts, successfully motivated all sales forces to consistently exceed aggressive sales goals.

Collaborated with all other sales business units’ colleagues to ensure that the incentive compensation for all corporate accounts sales teams accurately and proportionally reflected each sales team member’s interactions with and support of all other business units’ sales teams company wide.

Provided insight, guidance, and solutions to senior sales leadership. Compensation Plan Administration

Data analytics conducted daily, weekly, monthly, and semesterly to ensure 100% accuracy and precision of all quota, incentive compensation, contest payouts, and all sales and compensation data reporting published to all sales teams within corporate accounts.

Conducted ad-hoc data analyses supporting sales teams by providing insights based upon dynamic market fluctuations.

Interfaced regularly with the Human Resources and Finance Departments to ensure correct application of sales team member eligibility for all incentive compensation and contest payouts.

Presented & explained incentive compensation plans to new-hires and to all corporate accounts teams at semesterly sales meetings. Commissions Modeling and Forecasting

Developed and implemented commissions forecasting models (in ME Excel) for all of Corporate Accounts, $10-15MM annually.

Delivered quarterly commissions forecasts within 3% of actual commissions payouts for 15 of 16 quarters. Project Management

Developed and implemented timelines for semi-annual compensation plan design and quota calculations.

Calculated and allocated national sales goals for all products down to the regional, district, territory, and account levels.

Provided business direction and requirements to multiple departments, thus ensuring timely and accurate delivery of weekly and monthly sales, compensation, and contest reporting to all sales forces within corporate accounts. Marc Knapp

8200 Stockdale Hwy, Suite M10 * Bakersfield, CA 93311 adbqi7@r.postjobfree.com * 661-***-****

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Pharmacia Corporation – Peapack, NJ 11/2000 – 01/2003 Technical Analyst – Decision Science, Global Business Research Strategic Marketing Support

Authored project launch, physician product adoption, segmentation and profiling, thus improving targeting efficiency.

Developed marketing mix, resource allocation and optimization, and time series forecasting models and analyses.

Conducted comparative and benchmarking analyses between internal and competitor products Marketing Campaign Evaluation

Conducted Return-On-Investment (ROI) and Promotion-Response analyses for multi-million dollar promotional and marketing campaigns for numerous products.

Managed various projects involving data collection, validation, and ad-hoc analyses for numerous products. Technical Support

Developed department team and reduced costs by instructing and coaching colleagues in SAS and other programming languages.

Technical expert for software installation, trouble-shooting, problem solving, and testing leading to departmental cost savings. Amaxis, Inc. – Piscataway, NJ 08/1998 – 09/2000

Statistical (SAS) Programmer – Clinical Trials and Market Analytics

Conducted software development and testing, created and managed databases, conducted QA/QC, produced secondary market research reports, and produced clinical trial data tables, listings and reports for FDA submission.

Authored, constructed, and programmed data entry and data management graphical user interface (GUI) applications, along with associated back-end Microsoft Access database.

EDUCATION

Rutgers University, The College of Engineering – New Brunswick, NJ Mechanical Engineering

08/1993 – 05/1996

The Master’s College – Santa Clarita, CA

B.A. Mathematics – Cumulative G.P.A 3.67, Magna Cum Laude 08/1996 – 05/1998

COMPUTER EXPERIENCE AND SKILLS

Strong skills in SAS, MS Excel, MS Access, MS Word, MS PowerPoint, SQL, Visual Basic, VBA, Cognos, SalesForce.

ADDITIONAL SKILLS

Private Pilot – FAA Licensed, August 1994. Spanish – conversational, progressing. German - Proficient speaking, reading, writing. Arabic – conversational, progressing. CA Bureau of Security and Investigative Services (BSIS) (licensed) – Security Guard (Guard Card).

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