Satish Email: adbqgy@r.postjobfree.com

Atlassian- JIRA Developer Phone: 949-***-****

Professional Summary

Around 6 years of IT experience in JIRA Administration, analysis, design, development, Project management, agile methodologies, Collaboration tools, Continuous integration, Crucible and confluence pages development.

Worked on JIRA Agile projects like Creating Scrum/Kanban boards, Filters and Reports .

Experience on complete software development life cycle (SDLC) with software development models like JIRA, Agile Scrum Model, Prototype model & RUP, Waterfall model .

Agile Program management, JIRA-Agile Scrum/Kanban, Bug Cycle management, SDLC design advice using JIRA.

Experience with Atlassian JIRA Installation, Administration and Maintenance .

Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).

Developing application by Custom fields, Permissions and Workflows .

Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens schemes and Issue Type Schemes within JIRA.

Capable to keep Track of Issues & Requests and ensure proper follow-up to closure.

Working on Jira Agile Boards and configured Swim lanes .

Created JQL Filters and shared with teams and used them on gadgets.

Experienced in Creating Stories and Reports in JIRA using Easy BI Plugin .

Good understanding on integrating JIRA with Plug-ins like JIRA Zephyr, Easy BI plug-in.

Worked on Confluence, Bit bucket, Bamboo, and Stash .

Supports the Integration of existing and new applications within the current infraplu, including but not limited to: Fisheye, Crucible, Crowd, Bamboo, and Stash.

Experience with Jira 7. x and 8.x environments.

Extensively worked in Scrum environment with active involvement in daily meetings.

Test applications in Agile and Waterfall Development process.

Experienced in installing and configuring Connect ALL Add-on which syncs entities from HP ALM to JIRA and vice versa.

Excellent strategic direction and approach for IT Service Management (ITSM) Change Management global process.

In-depth knowledge of driving IT Change Management including identification, development, and implementation of training programs, policies and procedures.

Managed a diverse, Agile Global Function that enables efficient, effective processes.

Excellent written and verbal communication skills, strong organizational skills, and a hard-working team player with a good problem-solving skill.

Experience with JIRA Upgrade with minimal down time.

Experience in execution of Functional Testing, Regression Testing, System Testing, Integration Testing and User Acceptance Testing and related test methodologies.

Technical Skills

Administrative Level:

JIRA 7.13.1, Confluence, Green hopper, Portfolio, Bonfire, RAID, Product Studio

Atlassian products:

Hip chat, Service Desk, Crowd, Fisheye, Crucible, Bamboo, SVN, GIT,

Database& OS:

MySQL, Oracle, SQL Server, Windows 10, UNIX, MAC, MS DOS, UNIX, HP-UX, Red hat and Cassandra.

Build& Environments:

Apache Ant, Maven, Gradle, Visual Build, MS Build, Agile, scrum, waterfall Apache & Tomcat

Additional Software:

Jenkins/Hudson, Anthill Pro, Cruise Control, Build Forge, Nexus, Cucumber, Xunit, Web Driver, SNOW

Version

Control Tools:

SVN, CVS, IBM Clear Case, Bitbucket, GIT

Scripting Languages:

Python, BASH, Shell, Groovy.

Network Protocols:

SMTP, SNMP, ICMP, TCP/IP, FTP, TELNET, UDP, iSCSI, Fiber Channel

Monitoring Tools:

Elastic search-Log stash-Kibana (ELK), Graphite, Cloud Watch, Cloud-trail.

Professional Experience

Client: Century Link Jan 2019- Dec 2019

Role: Atlassian - JIRA Developer

Responsibilities :

Creating complex JIRA workflows including project workflows, custom fields, notification schemes, reports and dashboards in JIRA.

Responsible for creating complex JIRA workflows, conditions and setting up and maintaining JIRA, using Advanced scripts (Groovy & JavaScript) to extend workflow capabilities both front-end and back-end, for large enterprise JIRA environments.

Integration JIRA with other tools like Confluence.

Install User specific plugins as per the requirements.

Manage issues and task for a team or product.

Setup user, role and group level permissions to restrict access to content and actions at any level of your project.

Upgraded JIRA to the version of 7.13.1.

Install, configure and upgrade the new version JIRA 7.13.1 as client environment.

Installed Crowd on- premise server and configured the SSO for JIRA, Confluence.

Configured JIRA Service Desk with Confluence for customers self-service.

Customized Gadgets/Report development using Atlassian SDK and Java.

Integrated JIRA with Oracle Database.

Created and managed plans using JIRA Portfolio.

Assigned the appropriate resources to the JIRA Portfolio - Story, Epics.

Connecting with Atlassian support for any resolution and providing them Jira logs.

Implementing (Install/upload) Add-ons from Atlassian Marketplace suited for productivity.

Integrating Bamboo, Fisheye/Crucible, Confluence and JIRA.

Configure Agile boards - Scrum and Kanban.

Create customized dashboards for teams.

Developing Confluence pages.

Customized Atlassian JIRA 7.13.1 and Atlassian Confluence 6.13.1 by developing various plugins like zephyr, event listeners and scripts in Java, JavaScript, Groovy Script, Jelly Script and JSON.

As JIRA administrator used Confluence, Stash, Bamboo, ClearCase, Team Calendar.

Provide training to users and Prepared Instruction documentation to users.

Worked on Atlassian applications expose REST APIs that developers can use to access services of the Atlassian platform remotely.

Environment: JIRA 7.13.1, Confluence, Bamboo, Stash/Bit bucket, MYSQL, PostgreSQL, Linux, Docker, Chef, Jenkins, AWS, SVN, GIT.CSV, Bugzilla, Service Now, Tasktop, Zendesk, Microsoft Office.

Client: Be the Match, Minneapolis, Minnesota April 2017– Nov 2018

Role: Confluence and JIRA Plugin Developer

Worked closely with management to implement sweeping changes to their development processes and procedures, customizing JIRA and Confluence to take the forefront of the new systems.

Performed application and system administration tasks, including data backups and hybrid settings and scheduled jobs.

Setup JIRA "Timesheet Report" Plugin, to help users for time-tracking on their dashboards using a JQL or by configuring manually.

Managed Jira users and created workflows, issues types, fields in production.

Responsible for working a queue of JIRA tickets to address system issues, user requests, etc. daily.

Created and Managed the Application links between JIRA to other JIRA and Confluence instances on hybrid settings.

Upgrading JIRA and Fisheye tools need basis. Switching JIRA HSQL database to SQL database/ my SQL/ oracle database.

Review, clean-up, management and configuration of JIRA accounts and worked with different teams like LDAP, Network, and Infrastructure & application.

Set-up a production-ready JIRA server, with strategy for periodic backup, high availability and disaster recovery.

Created events, email notification schemes and assigned project roles on JIRA.

Actively participated in Scrum meetings, reviews and developed test scenarios.

Evaluated and repaired existing Atlassian Suite installation in preparation for upgrade.

Migrated a second version of JIRA into the main production version of JIRA.

Integrated JIRA and Confluence as trusted applications.

Used style sheet language like CSS, to present the documents describing in HTML.

Maintaining the track of the number of deployments and the details of the specific environments using JIRA on Hybrid settings.

Mentored several users in the use/functionality of JIRA/GREENHOPPER.

Evaluated existing JIRA instance and resolved performance issues.

Environment: JIRA Agile, Portfolio Manager for JIRA, Service now, Bit bucket Server, Atlassian Suite (Stash, Jira, Confluence, crowd).

Client: Rexel, Dallas TX Aug 2014 – Mar 2016

Role: Jira Admin

Responsibilities:

JIRA/Confluence/Crowd tools usage and administration.

Mentoring and training other test engineers and developers in following proper best practices for HP ALM, Performance Center, LoadRunner.

Created and modified JIRA workflows including project workflows, field configurations, notification schemes, etc. in JIRA.

Worked on JQL filters, Dashboards, Gadgets .

Worked on Jira Agile- Scrum and Kanban Projects .

Coordinate with Atlassian Support team at times during production migration.

Up-gradation, Migration and Fine tuning of Jira/Confluence instance .

Responsible for Managing user permissions for tools according to the needs of projects and teams.

Regular review, clean-up, management and configuration of JIRA accounts and work closely with the different teams like LDAP, Network, and Infrastructure.

Integrating Jira with Stash/Crowd/Hip chat/Bitbucket Server .

Created events, email notification schemes and assigned project roles on Jira.

Worked on Add on such as Tempo, Service desk, Portfolio and Zephyr .

Responsible for working a queue of JIRA tickets to address system issues, user requests, etc. daily.

Collaborate with the Product Owner on project/roadmap planning, facilitated daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.

Coordinated cross-functional process development and identified opportunities and improve process.

Involved in all phases of software development life cycle (SDLC) in Agile framework.

Used MS-Visio for Flow-Charting, Use- Case process model and Architectural design of the application.

Assisted in monitoring ancillary data transactions and addressed problems with HL7 Messages .

Managed requirements and use cases with the help of Enterprise Architect .

Used SQL, Toad, Data Warehousing and Data Cleansing for the arrangement of customer data.

Queried database using Web focus and acted as a Liaison between end users and the data team (Business Intelligence Competency team).

Performed analysis and data manipulation of source data from SQL Server and other data structures to support the Business organization; these departments include planning, evaluation, programs, and administration.

Managed product backlog within JIRA.

Tracked UAT issues/bugs and prepared reports.

Environment: Jira, Java/J2EE, Tomcat, RHEL, Solaris, AIX and Windows, Shelli Planet4.1, Python, Windows, Linux, Shell Scripting, Oracle 9i, Java.

Client: NRSA, Hyderabad, India Jan 2013 – Jul 2014

Role: Linux Administrator

Responsibilities:

Diagnosed network and storage issues and escalated to the relevant person and team.

Managed and resolved tickets from users; diagnosed and resolved issues in a timely manner, used Remedy Now for handling tickets.

Troubleshoot critical issues and gave timely resolutions with users through email and phone.

Installed and administered Red Hat Linux Enterprise 7 ; worked on local console and terminal devices.

Developed shell scripts to automate repeatable tasks; used bash shell scripting to manage directories, files, users, and applications.

Worked with Puppet as an automation tool to manage 100+ servers in the enterprise and integrate with Amazon EC2 cloud technology .

Monitored infrastructure consisting of Nagios server with internal GUI tool as web interface for configuration and display of performance data.

Managed various file systems using LVM and configured file systems through network using NFS, NAS, SAN methodologies and installed RAID devices.

Setup networking services and protocols including NFS, SSH, DHCP, TCP/IP to insure optimal networking, application.

Used SSH to automate system administration and configured key-based authentication.

Environment: Red Hat Enterprise Linux 7, Windows server 2012.

Education:

Master of Science, Computer Engineering, University of Houston – Clear lake. May 2017.

Bachelors in Electronics and Communication Engineering, Osmania University, May 2013.

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