Mykal A. Mayhall

Mind for Hire. Objective: Seeking a position in which I may contribute my variety of clerical, organizational, and customer service skills in a meaningfully.

***** ****** **. #****

Victorville, CA

909-***-****

adbqfb@r.postjobfree.com

EXPERIENCE

Dolls Kill, San Bernardino, CA — Inventory Control Clerk

October 2019-December 2019

Assisted with inventory control in a warehouse setting, including on-floor audits and corrections as well as assisting other assosciates with locating product.

Medtronic Diabetes, Northridge CA — CSR IV

May 2014 - November 2018

Was required to use multiple data-entry systems as well as Microsoft Office for all interactions. Assisted customers with troubleshooting, ordering, and programming insulin pump devices. Required to comply with FDA regulations and all applicable privacy laws.

Arvato Digital Services, Valencia, CA — Escalations Agent/CSR

August 2012 - April 2014

Worked as a direct CSR and Escalations Agent for Microsoft Volume Licencing. Used SAP and various Microsoft Office applications.

Best Western Inn & Suites, Lake Elsinore, CA —Night Auditor

May 2008 - April 2010

Responsible for auditing the day’s transactions and running any card-based charges. Responsible for housekeeping, security, and desk duty over night.

PROJECTS

Microsoft GoLive 2013 — Arvato Digital Services

Was sent to the Philippines to Manage and Train our Manila team for the GoLive project.

Bayer/Ascencia Intercompany Reporting — Medtronic

Lead intercompany reporting process for 3 years.

SKILLS

*Proficient with Microsoft Office suite, SAP, RetailOps (webclient and app), CRM, and most computer based processes.

*More than 10 years of customer service experience.

*Able to analyze documentation and suggest improvements to streamline without sacrificing accuracy.

AWARDS

Arvato Circle of Excellence- Was awarded for performance two times.

Top in Team, Medtronic- Awarded top in team award more than once for performance and metrics.

LANGUAGES

English, Logic

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