Customer Service Representative

Karanvir Singh

*** **. ****** ****, *************, PE C1A 5P6

Home 905-***-**** Cell 519-***-**** adbqer@r.postjobfree.com

Objective

To gain experience and to apply my strengths and strategies into the job through the work field.

Skills

Highly motivated when assigned to a task

Able to meet the deadlines

Hard worker in any busy conditions

Consistently able to work under pressure

Very friendly with people and with work

Able to follow instructions and work independently

Ready to ask for help when needed

Cooperative in group projects

Experience

Field Service Technician and SME (Subject Matter Expert)

Bell Technical Solutions, Windsor, ON June 2018 to Present

Working with ethernet, RJ45, fiber, coaxial cable, routers, etc.

Installed, Maintained and repaired electronic and physical components of multi-tier networks.

Kept detailed notes on all steps of the maintenance, troubleshooting and repair process.

Working knowledge of optical fiber and copper cables.

Troubleshot and performed diagnostic tests on electrical and computer components.

Hand on electrical and optical fiber tools.

Site Supervisors

Simertech Construction, Windsor, ON January 2018 to June 2018

Sample Checking (Concrete)

Devise and implement site policies and procedures

Handle sensitive information with confidentiality

Resolving work problems and recommending measures to improves productivity and product quality

Customer Service Representative

Hi Neighbour, Windsor, ON August 2017 to December 2017

Maintaining solid customer relationship by handling questions and concerns for product.

Maintains customer accounts by recording account information.

Data entry and research as required to troubleshoot customer problems

Listening to customer and client compliments and working to resolve their issues.

Quality Inspector

Mastronardi produce, Leamington, ON March 2017 to August 2017

Perform visual inspections

Examine manufactured products to required standard

Conducting visual and measurement tests, rejecting and returning unacceptable materials

Volunteer

International Student Orientation

Saint Clair College, Windsor, ON

Team Leader

Helping new students

Resolving their problems related to college

President of Youth Festival

Dhilwan International Public School, INDIA

President of a quiz committee.

Volunteer teacher for primary school

Education

Construction Engineering Technician

Saint Clair College, Windsor, ON January 2017 to April 2018

AutoCAD

Knowledge of designing in Revit and excel

Proficient in sketching the design in construction field.

Analyze Survey Report, Map and Data to plan project.

Assess Environmental Impact and Risks.

High School (Non-Medical)

Dhilwan International Public-School, INDIA April 2014 to April 2016

Mathematics and Accounting

Chemistry and Physics

Practical working in a chemistry lab

Interests

I enjoy working with new people, learning new things, exploring technology and trying new things.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate