Name: Ashish Mitra
Address: House N*-***, Pocket-00, Block-A,
Sector-2, Rohini, New Delhi 110085
Contact: +91-965*******
E-Mail: adbqel@r.postjobfree.com
CREER OBJECTIVE
To persist a challenging and demanding position that will further enhance my knowledge and skills by working in a competent environment fulfilling the company’s growth objectives develop my career in the progressive allied field of the Business administration operations marketing sales Management industry, where my skills and knowledge can reach their maximum potential and also contribute to the overall success and growth of the organization.
ACADEMICS
•Completed Bachelor of Business Administration – Hospitality and Event Management (dual specialization hospitality from PES University with a current CGPA OF 7.0/10.
•Intermediate Abhinav public school Delhi (Science Stream) with 85% in the year 2014.
•High School from Remal Public School (C.B.S.E Board) with 65%% in the year 2012.
PROFESSIONAL EXPERIENCE
CUSTOMER SERVICE EXECUTIVE ( 2 Feb 2018 – October 31st. )
IGI AIRPORT GMR
NEW DELHI
Job description: Planning & Developing and appointing Business customers Handle presentations. reports Product Demons and convince implicitly, closing keeping all the major aspects in front and increased customer service sales Branding marketing and growth of Day to Day operations in work
Quality Auditor 5th Feb 2019 - currently working )
OYO - Oraval stays private Limited.
Job Description - Have to ensure whole cluster Areas with 50 - property quality, Delight achievement target, infrastructure management, Guest Delight services inventory supervision owners Perception of property and business how can we expand more businesses or sell our products services in best quality or Standard with A great price & Deal in the demand.
Work along with business manager Business Head & Quality Lead.
Work on Excel - Microsoft Office Mobile and Laptop software customers service skills stake holders Management.
INTERNSHIP PROJECTS
Organization: Shangri-La, Bangalore
Details: Sales marketing reservations and F&B Services,
Health Club Departments learning the
Functionality. Management trainee
Organization: St Marks Hotel Bangalore
Role: Industrial Training
Organization: Hyatt Hotel Bangalore
Role: Industrial training
Organization: JW Marriott Bangalore
Role: Banquet event planning & marketing
Role: Served as a bartender at VIP Counters
Organization. Sunburn Goa
Supernova Bangalore
Role: Training internship
Organization: value 360 public relations and event
Management New Delhi
.
Professional skills: Strong communication skills. Willing to learn, client Relation Management, Detail oriented with good analytical skills, Good supervisory stakeholders Management Decision Making, Teamwork.
Related: Accounts Management, Marketing, Hospitality Management brainstorming, customer – Excel, Microsoft office Photoshop Internet software’s Mobile App etc.
EXTRACURRICULAR ACTIVITIES
• Secured 1st position in Photography event held at AIMS Institute of Higher Education in EXTRACURRICULARs an intra-collegiate event.
• Secured 1st Position in Hospitality brand management Competition event held in KLE Institute of Management
• Photography Diploma (Demy)
• Co-coordinator of PES BHEM Student Social Responsibility Club for the year 2014-2015
HOBBIES
Photography
Travelling
Riding
Music
STRENGTHS
• Optimist
• Interpersonal Skills
• Team player
• Serving the customer
• Leadership and Personal Effectiveness
• Multi-Tasking
• Planning and Organizing
Hard-working
PERSONAL DETAILS
Date of Birth: 3rd September 1995
Languages Known: English, Hindi and Bengali