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Customer Service Industrial Training

Location:
New Delhi, Delhi, India
Salary:
80000
Posted:
February 11, 2020

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Resume:

Name: Ashish Mitra

Address: House N*-***, Pocket-00, Block-A,

Sector-2, Rohini, New Delhi 110085

Contact: +91-965*******

E-Mail: adbqel@r.postjobfree.com

CREER OBJECTIVE

To persist a challenging and demanding position that will further enhance my knowledge and skills by working in a competent environment fulfilling the company’s growth objectives develop my career in the progressive allied field of the Business administration operations marketing sales Management industry, where my skills and knowledge can reach their maximum potential and also contribute to the overall success and growth of the organization.

ACADEMICS

•Completed Bachelor of Business Administration – Hospitality and Event Management (dual specialization hospitality from PES University with a current CGPA OF 7.0/10.

•Intermediate Abhinav public school Delhi (Science Stream) with 85% in the year 2014.

•High School from Remal Public School (C.B.S.E Board) with 65%% in the year 2012.

PROFESSIONAL EXPERIENCE

CUSTOMER SERVICE EXECUTIVE ( 2 Feb 2018 – October 31st. )

IGI AIRPORT GMR

NEW DELHI

Job description: Planning & Developing and appointing Business customers Handle presentations. reports Product Demons and convince implicitly, closing keeping all the major aspects in front and increased customer service sales Branding marketing and growth of Day to Day operations in work

Quality Auditor 5th Feb 2019 - currently working )

OYO - Oraval stays private Limited.

Job Description - Have to ensure whole cluster Areas with 50 - property quality, Delight achievement target, infrastructure management, Guest Delight services inventory supervision owners Perception of property and business how can we expand more businesses or sell our products services in best quality or Standard with A great price & Deal in the demand.

Work along with business manager Business Head & Quality Lead.

Work on Excel - Microsoft Office Mobile and Laptop software customers service skills stake holders Management.

INTERNSHIP PROJECTS

Organization: Shangri-La, Bangalore

Details: Sales marketing reservations and F&B Services,

Health Club Departments learning the

Functionality. Management trainee

Organization: St Marks Hotel Bangalore

Role: Industrial Training

Organization: Hyatt Hotel Bangalore

Role: Industrial training

Organization: JW Marriott Bangalore

Role: Banquet event planning & marketing

Role: Served as a bartender at VIP Counters

Organization. Sunburn Goa

Supernova Bangalore

Role: Training internship

Organization: value 360 public relations and event

Management New Delhi

.

Professional skills: Strong communication skills. Willing to learn, client Relation Management, Detail oriented with good analytical skills, Good supervisory stakeholders Management Decision Making, Teamwork.

Related: Accounts Management, Marketing, Hospitality Management brainstorming, customer – Excel, Microsoft office Photoshop Internet software’s Mobile App etc.

EXTRACURRICULAR ACTIVITIES

• Secured 1st position in Photography event held at AIMS Institute of Higher Education in EXTRACURRICULARs an intra-collegiate event.

• Secured 1st Position in Hospitality brand management Competition event held in KLE Institute of Management

• Photography Diploma (Demy)

• Co-coordinator of PES BHEM Student Social Responsibility Club for the year 2014-2015

HOBBIES

Photography

Travelling

Riding

Music

STRENGTHS

• Optimist

• Interpersonal Skills

• Team player

• Serving the customer

• Leadership and Personal Effectiveness

• Multi-Tasking

• Planning and Organizing

Hard-working

PERSONAL DETAILS

Date of Birth: 3rd September 1995

Languages Known: English, Hindi and Bengali



Contact this candidate