KELLY Wayand

The Plains, OH *****

adbqd4@r.postjobfree.com

740-***-****

A position that requires an energetic worker, who enjoys taking on new challenges. To work for an employer who appreciates a hardworking, loyal, and responsible employee who will always focus on getting the job done right and on time.

Authorized to work in the US for any employer

Work Experience

Customer Service Agent

Farmers insurance - Athens, OH

October 2017 to Present

As a customer service agent I take care of all the insureds questions and concerns. That includes handling payments, answering phones,scheduling, filing, compiling information for new business quoting as well as all the daily office functions. I also handle all the marketing for the agency and in a short time we have grown considerably.

Receptionist/ Administrative Assistant

Ohio Realty - Athens, OH

May 2016 to October 2017

Administrative secretary to six realtors as well as the owner. Perform any and all office functions as required, also work as the front desk receptionist, handle completion of necessary reports and assist where needed through direction of my supervisor.

Pharmacy Technician Externship

The Drugstore at Obleness Hospital - Athens, OH

March 2014 to May 2016

Front counter duties to include taking care of any and all patient needs, head cashier, built a Vascular patient following from the ground up, all ordering of any kind including over the counter medications, answering a multi line phone system, marketing for specific projects. Cross trained for various responsibilities in the pharmacy as well.

Medical Assistant

Bethesda North Hospital - Montgomery Heights, OH

August 2004 to February 2014

Assist physician with all medical procedures and care of patients. To include: Microdermabrasion, Fraxel procedure, Face Lifts(full scale), Brow Lifts, Full Facial Resurfacing to name a few. Extensive laser experience. Advanced experience in operating room equipment, as well as the set up and turn over of operating room. Eight years in a medical office as a supervisor. Handled all insurance claims and medical coding, scheduling, charting.

Physical Therapy Technician

Middletown Orthopedics and Physical Therapy - Westchester, OH July 2002 to July 2004

Assist Therapist with all patient care to include exercise regimen per Physical Therapist order. Administered Stem treatment, Phazonumatic Therapy (Stimulation through cold compression). Education

Medical Assisting Certification/Cosmetic Dermatology procedure in Cosmetic Dermatology

Westchester Medical Center/Bethesda North Hospital - Cincinnati, OH 2005 to 2009

Skills

CSR, Customer Care, Customer Service

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