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Office Assistant, Data Entry, Receptionist, Customer Service

Location:
Houston, TX
Salary:
15.00
Posted:
February 11, 2020

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Resume:

ISELA A. BORJA

**** ****** **** **

CYPRESS, TEXAS 77433

832-***-****

adbqcs@r.postjobfree.com

OBJECTIVE:

To obtain employment in a professional environment, where I can expand my knowledge and utilize my skills.

QUALIFICATIONS:

I am familiar with Microsoft Office Excel, Word, and Outlook, 10-key, and type between 40 wpm. I am computer literate, and have the knowledge to operate a copy machine, fax, scanner, and postage. I am capable of answering incoming calls of multiple phone lines. I have experience in accounting software; Great Plains, and Peachtree, also in medical software Seasoft. Communicate well with others.

SKILLS:

Bilingual English/Spanish; read, write, and speak.

EMPLOYMENT:

Mar. 2019 - Aug. 2019: Clayton Services- Data Entry / Customer Service / File Clerk

Responsible for filing accordingly in alphabetical and numerical order. Enter information in the database using Microsoft Access. Mail out invoices. Take credit card payments over the phone. Enter check payments through Quickbooks. Create new customer files. Print documents as required for completing files. Enter daily finances in Microsoft Excel spreadsheets.

Apr. 2018 - Apr. 2019: Lunchdrop - Delivery Driver

Responsible for picking up orders at various restaurant locations. Checking all orders accordingly and label each individually with the correct name. Placing all orders in hot bags to be delivered to the appropriate company. Drop of lunches at various office locations in a timely manner. Confirming and navigating through the app.

Jan. 2004 - June 2006: Allied Fitting - International Sales Assistant

Responsible for entering all incoming quotes for salesmen. Keep an efficient and organized filing system. Translate documents, and conference calls. Experienced in other departments as well such as: Shipping and Receiving, scheduling freight shipments, receiving material, bill of ladings, purchase orders. Invoicing in AccuTerm Software.

Sept. 2001 - June 2003: Ameri-Forge Group - Sales Department

Job duties consist of data entry, entering all sales orders, keeping and updating all files. Handling incoming calls, along with other various duties: print, copy, and fax. Assisting in ordering, and stocking office supplies.

Sept. 2000 - Sept. 2001: Monarch Pain Care Center - Receptionist (Seasoft)

Responsible for answering incoming calls of up to 5 lines. Schedule patient appointments. Verify insurance benefits. Prepare and send Pre-Authorization requests. Mail reports of patients to treating doctors and insurance carrier. Prepare and organize patient files. Responsible for balancing petty cash expenses every month. Translate all patient forms English to Spanish. Organize company meetings. Referral Coordinator for Physical Therapy, Work Hardening, Chronic Pain Program, EMG, FCE, & Med. Management.

May 2000 - Sept. 2000: Tecno Industries, Inc. - Receptionist (Great Plains, & Peachtree)

Responsible for answering incoming calls of up to 4 lines, handle out going mail and receiving incoming mail. Send faxes, receive faxes, and make copies. Assist in accounts payables, and receivables. Print out invoices. Keep inventory on all office supplies. In charge of ordering all office supplies. Prepare and organize files. Organize company meetings.

June 1999 - May 2000 Farouk Systems, Inc. - Class Coordinator

Responsible for scheduling classes for hairstylists. Meeting my goal at the end of the week, every week. Keep inventory on all supplies. Responsible for supplying every item to be used for a class. Translate forms English to Spanish. Responsible for reserving flights and hotels. Relieving receptionist during breaks and lunch. Answering incoming calls of up to 32 lines. Occasionally in charge of outgoing mail and incoming mail. Send and receive faxes, make copies. Prepare and mail out cosmetic kits.

Sept.1993 - Oct. 1997: Sears - Sales Associate

Responsible for giving good customer service. Handle inventory on all jewelry every day. Balance cash register at end of the day. Handle incoming and outgoing mail. Responsible for organizing all jewelry, and lock it all in safe at the end of the day.

References: Upon Request



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