KS
KAREN SHEPHERD
kfields*@yahoo.com C: 816-***-**** Kansas City, MO 64151
~Dynamic Clinical Supervisor eager to leverage expertise to develop nursing teams with strong clinical, technical, and decision-making skills. Proven success in improving patient care and outcomes by developing and leading robust training programs.
~Dedicated Clinical Supervisor successful at managing teams, directing care and overseeing administrative functions. Talented leader and team motivator with in-depth understanding of teambuilding, patient care and maintaining accurate documentation. Bringing [29] years' experience and a results-oriented mindset.
~Ambitious Clinical Supervisor seeking to bring 15-year background and track record of success in developing robust integrated nursing teams. Focused on promoting highest standards of service when developing training programs, policies, and procedures.
~Experienced Clinical Supervisor proficient in clinical standards, compliance and operations practices.
~Quality-driven Clinical Supervisor driven to maximize care quality and efficiency of service for patients. First-rate planner, problem-solver and conflict-manager.
~Proficient Clinical Supervisor bringing over 15 years of experience to growing organization. Talented in improving nurse and staff competencies, managing staff schedules and overseeing delivery of care to all patients.
~Experienced Clinical Supervisor with strong background in Dermatology care, seeking to bring clinical expertise to growing organization. Highly accomplished in creating education programs adopted throughout entire health systems and championing team collaboration and growth.
~Proficient Clinical Supervisor familiar with clinical services, program types and available resources. Proactive and compassionate professional well-versed in documentation, quality control and team training requirements.
~Patient-oriented Clinical Supervisor with 29-year background, seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.
~Enthusiastic Medical Assistant with excellent people skills and dedicated work ethic. Demonstrated medical procedure competency.
~Detail-oriented Medical Assistant with extensive experience performing medical clerical duties and patient screenings in a busy clinical seing.
Documentation requirements
Organizing staff schedules
Patient care
Managing patient cases
Patient relations
Developing training programs
Information protection
Compliance with regulatory guidelines
Improving clinical quality outcomes
Quality controls
Clinical skills
Unit leadership
Clinical education
Team supervision
Staff development
Patient health education
Problem resolution ability
Managing student schedules
Sterilization techniques mastery
Patient-oriented
Wound care proficiency
Interpersonal skills
Team development
Talented in minor surgery assistance
Extensive medical terminology knowledge
Staffing management
Staff training and development
Sound decision-making
Procedure standardization
Relationship and team building
Talent in obtaining/charting vital signs
Strong medical ethic
Summary
Skills
Patient confidentiality
Complying with regulatory guidelines
Maintaining quality assurance standards
Cultural awareness and sensitivity
Team leader
Dermatology training
Seing appointments
Clinical issues understanding
Strategic planning
Patient positioning understanding
Infection control standards
Hands-on clinical instruction
Basic Life Support Certification
Kansas Medical Clinic P.A. Topeka, KS
Certified Medical Assistant/Lead nurse
07/2001 - 10/2003
Developed and supervised staff by providing orientation, training, support and direction.
Coordinated review, revision and creation of operational policies within emergency department.
Assistant Dermatologist with seing up a brand new practice. Ordered all supplies and equipment including instruments, Mohs equiment, medical supplies, patch testing supplies, procedure tables and equipment.
Assisted providers with procedures, scheduling all in office surgeries along with Prior Authorizations, Mohs technician
Skin, Vein and Skin surgery Center, PA
Liberty, MO
Certified Medical Assistant
10/2005 - 02/2011
Supported patients with customized patient teaching tools. Roomed all patients, set up procedures, assisted with procedures, and triage as the sole CMA in the practice
Trained for 2 weeks in Alabama on EVLT. Set up new procedure in this practice.
Mohs technician and surgical assistant
OSHA Coordinator
Responsible for maintaining all biopsy and laboratory logs Inventory and ordering of all clinical supplies
Gale Oleson, MD Blue Springs, MO
Assistant Office Manager
03/2011 - 07/2012
~Assisted office manager with supervising staff, billing and insurance input, hiring and training of clinical staff
~Assisted Dr. Oleson with surgical procedures and Mohs tissue processing
~Maintained and ordered all clinic supplies
~OSHA Officer
Lees Summit Dermatology Associates PC.
Lees Summit, MO
Med Spa Manager
07/2012 - 04/2013
~Managed all med spa employees in daily activities
~Implemented med spa protocols and regulations
~Responsible for keeping inventory and purchasing of all med spa products
~Kept daily batches of all med spa procedures and purchases each day
~Maintaining and updating all med spa equipment
~Created 2 separate Open House Events for the med spa Skin and Vein Center Liberty, MO
Medical Spa Manager
04/2013 - 01/2014
~Started a new Medical Spa in the practice.
'Purchased all new spa equipment including lasers and facial machines
~Created and implemented Med Spa protocols and regulations
~Interviewed, hired and trained aesthetician on office protocols and regulations
~Marketing for the Med Spa. Signed up for and set up events at various event centers
~Responsible for inventory and purchasing of Med Spa Products Midwest Medical Specialists. Kansas
City, MO
Clinical Supervisor
Coordinate weekly work schedules for all clinical employees. Directed and managed a 17 person team of clinical and support Experience
01/2014 - 11/2019 personnel.
Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
Improved medical equipment competencies and care best practices through various ongoing learning options.
Concorde Career Institute Kansas City, MO
NRCMA in Medical Assisting
1990
Certified in Medical Assisting-NRCMA certification current Member of Dermatology Nurse's Association
Education and Training
Certifications