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Medical Assistant Manager

Location:
Kansas City, MO
Posted:
February 11, 2020

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Resume:

KS

KAREN SHEPHERD

kfields*@yahoo.com C: 816-***-**** Kansas City, MO 64151

~Dynamic Clinical Supervisor eager to leverage expertise to develop nursing teams with strong clinical, technical, and decision-making skills. Proven success in improving patient care and outcomes by developing and leading robust training programs.

~Dedicated Clinical Supervisor successful at managing teams, directing care and overseeing administrative functions. Talented leader and team motivator with in-depth understanding of teambuilding, patient care and maintaining accurate documentation. Bringing [29] years' experience and a results-oriented mindset.

~Ambitious Clinical Supervisor seeking to bring 15-year background and track record of success in developing robust integrated nursing teams. Focused on promoting highest standards of service when developing training programs, policies, and procedures.

~Experienced Clinical Supervisor proficient in clinical standards, compliance and operations practices.

~Quality-driven Clinical Supervisor driven to maximize care quality and efficiency of service for patients. First-rate planner, problem-solver and conflict-manager.

~Proficient Clinical Supervisor bringing over 15 years of experience to growing organization. Talented in improving nurse and staff competencies, managing staff schedules and overseeing delivery of care to all patients.

~Experienced Clinical Supervisor with strong background in Dermatology care, seeking to bring clinical expertise to growing organization. Highly accomplished in creating education programs adopted throughout entire health systems and championing team collaboration and growth.

~Proficient Clinical Supervisor familiar with clinical services, program types and available resources. Proactive and compassionate professional well-versed in documentation, quality control and team training requirements.

~Patient-oriented Clinical Supervisor with 29-year background, seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.

~Enthusiastic Medical Assistant with excellent people skills and dedicated work ethic. Demonstrated medical procedure competency.

~Detail-oriented Medical Assistant with extensive experience performing medical clerical duties and patient screenings in a busy clinical seing.

Documentation requirements

Organizing staff schedules

Patient care

Managing patient cases

Patient relations

Developing training programs

Information protection

Compliance with regulatory guidelines

Improving clinical quality outcomes

Quality controls

Clinical skills

Unit leadership

Clinical education

Team supervision

Staff development

Patient health education

Problem resolution ability

Managing student schedules

Sterilization techniques mastery

Patient-oriented

Wound care proficiency

Interpersonal skills

Team development

Talented in minor surgery assistance

Extensive medical terminology knowledge

Staffing management

Staff training and development

Sound decision-making

Procedure standardization

Relationship and team building

Talent in obtaining/charting vital signs

Strong medical ethic

Summary

Skills

Patient confidentiality

Complying with regulatory guidelines

Maintaining quality assurance standards

Cultural awareness and sensitivity

Team leader

Dermatology training

Seing appointments

Clinical issues understanding

Strategic planning

Patient positioning understanding

Infection control standards

Hands-on clinical instruction

Basic Life Support Certification

Kansas Medical Clinic P.A. Topeka, KS

Certified Medical Assistant/Lead nurse

07/2001 - 10/2003

Developed and supervised staff by providing orientation, training, support and direction.

Coordinated review, revision and creation of operational policies within emergency department.

Assistant Dermatologist with seing up a brand new practice. Ordered all supplies and equipment including instruments, Mohs equiment, medical supplies, patch testing supplies, procedure tables and equipment.

Assisted providers with procedures, scheduling all in office surgeries along with Prior Authorizations, Mohs technician

Skin, Vein and Skin surgery Center, PA

Liberty, MO

Certified Medical Assistant

10/2005 - 02/2011

Supported patients with customized patient teaching tools. Roomed all patients, set up procedures, assisted with procedures, and triage as the sole CMA in the practice

Trained for 2 weeks in Alabama on EVLT. Set up new procedure in this practice.

Mohs technician and surgical assistant

OSHA Coordinator

Responsible for maintaining all biopsy and laboratory logs Inventory and ordering of all clinical supplies

Gale Oleson, MD Blue Springs, MO

Assistant Office Manager

03/2011 - 07/2012

~Assisted office manager with supervising staff, billing and insurance input, hiring and training of clinical staff

~Assisted Dr. Oleson with surgical procedures and Mohs tissue processing

~Maintained and ordered all clinic supplies

~OSHA Officer

Lees Summit Dermatology Associates PC.

Lees Summit, MO

Med Spa Manager

07/2012 - 04/2013

~Managed all med spa employees in daily activities

~Implemented med spa protocols and regulations

~Responsible for keeping inventory and purchasing of all med spa products

~Kept daily batches of all med spa procedures and purchases each day

~Maintaining and updating all med spa equipment

~Created 2 separate Open House Events for the med spa Skin and Vein Center Liberty, MO

Medical Spa Manager

04/2013 - 01/2014

~Started a new Medical Spa in the practice.

'Purchased all new spa equipment including lasers and facial machines

~Created and implemented Med Spa protocols and regulations

~Interviewed, hired and trained aesthetician on office protocols and regulations

~Marketing for the Med Spa. Signed up for and set up events at various event centers

~Responsible for inventory and purchasing of Med Spa Products Midwest Medical Specialists. Kansas

City, MO

Clinical Supervisor

Coordinate weekly work schedules for all clinical employees. Directed and managed a 17 person team of clinical and support Experience

01/2014 - 11/2019 personnel.

Improve policies and procedures through development, implementation, revision and evaluation of new protocols.

Improved medical equipment competencies and care best practices through various ongoing learning options.

Concorde Career Institute Kansas City, MO

NRCMA in Medical Assisting

1990

Certified in Medical Assisting-NRCMA certification current Member of Dermatology Nurse's Association

Education and Training

Certifications



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