Customer Service Housekeeping
Resume:
Howard Ross
Environmental Services Director - PruittHealth
Decatur, GA
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Environmental Services Director
PruittHealth - Atlanta, GA
2014 to Present
Coordinates and oversees the actives and actions assigned to housekeeping partners Inspects and makes daily rounds to ensure housekeeping duties are being performed and to assure that
procedures are being rendered to meet the needs of the facility. Evaluates productivity and quality of work of each employee and determines additional training needs. Reports occupational exposure to bodily fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents. Ensure housekeeping partners are wearing personnel wear and/or use safety equipment and supplies Review and assist in the plan of correction for housekeeping deficiencies noted during survey Ensure that stock level of housekeeping supplies are maintained Participates in departmental budget planning and supplies for housekeeping. Able to perform all job duty responsibilities of partners in the housekeeping department Clean Up Crew Supervisor
Swisher International Cigar Company, Inc
2012 to 2014
Maintained operational success by using Lean tools and keeping supplies to a minimum. • Assisted and directed janitorial staffs of 30, insuring services were performed as required. • Worked fervently to find more efficient and effective ways to improve cleaning procedures. • Delegated work to meet business objectives and goals. • Implemented several "green" initiatives campus wide. Senior Custodial Supervisor
University of North Florida
2010 to 2012
Supervised 18 housekeeping staff and 1 custodial supervisor. Supervised and inspected the cleaning of rooms. • Planned and supervised employee safety training programs and meetings, coached, counseled and guided staff. • Demonstrated superior, seamless customer service, integrity, and commitment to innovation, efficiency and fiscally responsible activity. Custodial Supervisor
University of North Florida
2009 to 2010
Provided chemical, equipment, and safety training with documentation showing staff had been properly trained and adhered to policies. Complied with health/sanitation standards and regulations. • Kept track of and documented use of products per building. Issued supplies and goods to staff in order to control inventory. • Ensured checklists of tasks by building were being completed to the highest quality standards level of cleanliness.
Instrument Operator
Rod Man
2007 to 2009
Spectra Engineering and Research • Maintained and operated all survey instruments, including data collectors assigned to the survey crew. • Ensured accurate and complete angles, distances and elevations were measured and recorded on assigned projects. • Gave direction to crew in absence of crew chief.
Education
Agronomy/Soil Science
Florida A&M University
1991 to 1995
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