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Customer Service Life Insurance

Location:
Amarillo, TX
Posted:
February 12, 2020

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Resume:

Whitley Kidd

**** *. *** ***** ** Amarillo, TX **109

E. adbq8b@r.postjobfree.com

P. 806-***-****

Experienced, adaptable administrator with proven track record of excellent customer service, data management, and providing administrative support. Work Experience

American Quarter Horse Association

Amarillo, TX

October 2014 - January 2020

Competition Awards & Processing Clerk

July 2018 to January 2020

Data input and management, customer service (including phone, email, and shipping), daily use of Microsoft Suite

Competition/Registration Roving Utility Clerk

October 2015 to July 2018

Split time position: worked in the Show Department (6 months) during their busy time, data input and management, time-sensitive customer service, and the - Registration department (6 months) focused on data input and management. Provided support and displayed flexibility and adaptability through working in multiple offices. Registration Entry Clerk

October 2014 to October 2015

Data input - entered Horse registrations and Transfers. Was also cross trained in processing Disease Panel requests and Show Results. Charlie’s Odor Control

Amarillo, TX

Bookkeeper

June 2013 to October 2014

Assisted company accountant in NEAT filing system, converting receipts to Excel documentation, other administrative support as needed. Position ended due to business closure.

SunAmerica/AIG

Amarillo, TX

Financial Service Representative

July 2012 to October 2013

Processed financial and non-financial transactions on the computer including processing changes for Name and Ownership, Beneficiary updates, Line of Business changes, Date of Birth updates, Address updates, Roth Conversions, and Client Policy changes, and Systematic withdrawals. Primary trainer on many of the Non-Financial functions. Western National Life Insurance Company

Amarillo, TX

December 2010 - July 2012

Express Temp

May 2012 to July 2012

Consultant Submitted transaction statements and mailed to client's address of record, Formatted and proof-read policies for WNL and Valic. Mail Service Specialist

March 2011 to May 2012

Assisted with communications, mailings, and special projects in fulfillment. Customer Service Rep/In Training December 2010 to March 2011 Trained in customer service for Western National Life Call Center. Autopro Warehouse

Amarillo, TX

Title Clerk/Receptionist

April 2009 to May 2010

Managed administrative paperwork for legal car titles and license plates, finalized sales reports, completed and submitted county paperwork for each car sale, provided customer service for customers purchasing vehicles. Position ended due to business closure.

Amarillo Chrysler Jeep

Amarillo, TX

Receptionist

January 2007 to April 2009

Provided administrative support and customer service, including phone communications, mailings, and filing.

Position ended due to business closure.

Education

Associate Degree, Business Management Expected 2021 Foundry College

San Francisco, CA

Certificate,Health Unit Coordinator 2008

Amarillo College

Amarillo, TX

Additional Skills

Microsoft Office

G Suite

Data Management



Contact this candidate