Data Entry Billing Accounts Receivable Customer Service

QUALIFICATIONS PROFILE

Highly analytical and performance-driven professional with proven experience in providing effective communication and customer service; complemented with solid administrative background and accounts receivable operations. Known for strong competency in gathering and analyzing account information and operational processes to ensure accurate transactions. Articulate communicator, adept at establishing solid relationships with all levels of professionals.

CORE COMPETENCIES

Data Collection and Management

Assembly and Manufacturing

Rapid Conflict and Problem Resolution

Financial Services Operations

Billing and Invoices Administration

Medical Insurance Verifier

RELEVANT EXPERIENCE

Goodwilll • Monument, CO

Cashier/Sales Associate July 2019–Present

Operate cash register, process customer purchases and returns, greet customers, and sort and stock products

IDS • Pueblo, CO

Data Entry Clerk, Temporary Dec 2018–Feb 2019

Performed high-volume and detailed data entry, as well as corrections to prefilled data

Encoded data provided by customers into databases systems

Validated and updated existing data by comparing with primary source documents

Evicore • Colorado Springs, CO

Administrative Associate/Appointment Setter, Temporary Sep 2018–Dec 2018

Set medical appointments for patients, received and made phone calls

Data entry of medical appointments and important correspondence

Bed Rock • Dinosuar, CO

Customer Service, Seasonal Apr 2018–Sep 2018

Customer Service, stock products, greet customers, dish washer and cleaned store

Lancer Games • San Angelo, TX

Administrative Associate/Data Entry Oct 2009–Apr 2018

Provided hands-on assistance in preparing taxes, reviewing financial status, and monitoring money spent on business needs

Presented and assisted in reconciling expense reports, and tracked business expenditures

Drafted and disseminated email, correspondence memos, letters, and forms to appropriate personnel

Applied keen attention to detail in performing heavy data entry

Pendum Inc. • Denver, CO

Billing Representative/Customer Service Jun 2007–Aug 2009

Handled the creation of invoices and billing to customers

Took charge of processing returns, while delivering invoices by mail

Supported Accounts Receivable Department with collections processes

Coordinated with customers to resolve any billing issues and queries

Maintained all billing records and documentation up-to-date

Community Banks of Colorado • Englewood, CO

Operations Clerk Dec 2006–May 2007

Demonstrated competency in processing lock boxes, endorsing checks, and encoding in Excel worksheets

Obtained reports to analyze any errors and conducted research to code for updates

Fulfilled wide-range of responsibilities, including data entry, update customers account information as requested, and correcting errors

American Medical Response • Greenwood Village, CO

Accounts Receivable Contract Representative Feb 2006–Nov 2006

Held responsibility in performing various tasks, including billing of facilities and individuals, account data entry, and weekly and monthly invoicing

Received correspondence and incoming calls, and distributed mail and performed collection calls

Displayed analytical skills in tracking and resolving billing discrepancies by evaluating contracts and verifying health coverage

Earned broad knowledge of Health Insurance Portability and Accountability Act (HIPAA) rules, Colorado Indigent Care Program (CICP) health plans, contract codes, insurance codes, and medical codes

Made collection calls to customers bringing accounts up to date and processed accounts receivables

Janus • Denver, CO

Customer Service May 1998-Sept 2005

Financial data entry, money transaction processing, customer service, and quality checked work

Customer service representative, assisted other departments, and opened and closed accounts

Assured quality control, microfilm research, logged complaints, and solved problems

Earlier Positions Held:

Holdem • Aurora, CO Oct 2005-Dec 2005

Data Entry Clerk, Encore-Temporary

OTHER EXPERIENCE

Victoria’s Secret • Littleton, CO

Sales Associate

Bath and Body Works • Littleton, CO

Sales Associate

Target • Aurora, CO

Cashier

Adams Mark • Denver, CO

On-Call Banquet Server

Mervyns • Aurora, CO

Sales Associate

EDUCATION

Associate of Arts in Business Administration • 2010

Community College of Denver • Denver, CO

PROFESSIONAL DEVELOPMENT

Principles of Banking and Financial Systems Certificate

Center of Financial Training

Series 6 - Investment Company and Variable Contracts Products Representative

Series 63 - Uniform Securities Agent State Law

Financial Industry Regulatory Authority (FINRA)

Contact this candidate