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Customer Service Social Media

Location:
Washington, DC
Salary:
37.50$/hr
Posted:
February 12, 2020

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Resume:

kobie nichols

424-***-****

adbq37@r.postjobfree.com

TECHNICAL SKILLS

Communication

Leadership

Customer Service

LISCENSES

Sailors License

Passport

Driver’s License

TRAINING

Media Interface Systems

(AMX,Cisco, Crestron, Extron)

Microphones (boom, lavalier,

handheld and wireless)

Teleconference Systems

Tandberg, Polycom,

Blackboard Collaborate

Social Media, Tumblr,

Pintrest, Facebook, Twitter

Studio sound mixers

HD/Digital/Film video cameras

Digital and Film still cameras

DVD player/recorders

Robotics, Jib,

Studio/Field light packages

CG technology

Teleprompters

Post-production: logging footage

Editing

Duplication

Labeling and distribution

EDUCATION

North Carolina A & T State University

B.S. Industrial Engineering,

Minor in Psychology

Production Assistant Training

Seminar (P.A.T.S.) Online course

Producers Class – Washington DC

02/20/2001; DCTV – Certified

Studio Technician Class - Washington, DC

05/18/2009; DCTV – Certified

Control Room Class - Washington, DC

02/18/2007; DCTV - Certified

Final Cut Class – Washington, DC

06/07/2009; DCTV – Certified

Script Writing Class – Bethesda, MD

10/09/2002; Bethesda Writers

Workshop – Certified

EXPERIENCE

PRINCIPAL

Fresh Produce Entertainment Group, LLC

July 2002 – Present, Washington D.C. Metro Area/National Expertise in managing projects, fulfilling contracts, providing superior customer support with advanced technical skills, and creating continual employment opportunities are the primary goals of this company. Focus on using audio/video mechanics to present, enhance and sustain industrial and creative projects, events and meetings. Clients include small businesses, museums, government agencies, not for profits, private entities and subcontracting to larger media companies.

ACADEMIC TECHNOLOGY ASSISTANT

City University of Seattle

June 2016 – February 2019, Seattle, WA

Primary responsibilities include technical support for classrooms and campus events, developing training for the effective use of technologies that enhances teaching and learning, collaborating with faculty for media projects. Secondary responsibilities were, recording and editing footage of campus events, and assisting in the creation, storage, and integration of multimedia content. Developing relationships, consultation, teamwork, communication, and education are all integral to this position, as well as the ability to increase current knowledge of technological innovations and platforms. Keeping the online presence the university Library current and relevant. AUDIO VIDEO TECHNICIAN

National Institutes of Health (NIH)

February 2013 – 2015, Bethesda, MD

Under a contract with the NIH through onsite Events Management Company, IDR, deadline- intense A/V support for conferences, lectures and other meetings on a scale ranging from recreational to those dealing with national security. Concise and patient user training and interaction was the main goal of customer service. Other duties included quick and calm troubleshooting of audio video hardware and software issues prior to and during events. Designing innovative indoor and outdoor spaces that were not A/V ready for short term or permanent A/V capability.

PRODUCER (STREAM AUDIO)

Blue Light Stream with Hari Jones on Blis.FM

August 2012 – October 2013, Washington D.C. Metro Area Responsible for preproduction, live show production (operation and control of soundboards) and post-production for a weekly, hour-long, live broadcast. Recording stand out episodes in HD for fundraising events. Broadcast files were converted, edited, saved and cataloged. Uploading the audio of each episode to an online server and subsequently broadcast.

IT SUPPORT AND AUDIO VIDEO CONSULTANT

African American Civil War Museum

April 2009 – January 2014, Washington D.C. Metro Area Maintained the museum computer systems, and installed and prepped audio/ visual equipment. Other duties included consulting on all multi-media and online activity, as well as on customized A/V needs during special events.

INSTRUCTOR

Public Access Television, District of Columbia

Summer 2009, Washington D.C. Metro Area

Media literacy and production instruction for students ages 14-18. This instruction helped teens to develop their skills at media consumption, writing and producing scripts for PSA’s and reports featuring the Mayor’s Summer Youth Employment Program participants. Training students in the use of high definition video recording, audio packages, and light packages for field and studio production.

STUDIO PRODUCTION

Public Access Television, District of Columbia

2004 – 2011, Washington D.C. Metro Area

Studio production contracting as a cameraperson, floor director, audio supervisor, teleprompter, CG controller, producer, director, and lighting designer for live and recorded television projects.



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