Ramya Muthumanickam, SAFe *, PSM *

adbq12@r.postjobfree.com linkedin.com/in/rmanickam1988 Toronto, ON, M4X 1N1

Mobile +1-437-***-**** +1-425-***-****

Experienced Scrum Master Professional over 9 years’ with technical acumen in Agile methodologies; leading large scale digital transformation projects over 500K GBP in Core Banking Domain, working as servant leader in dynamic and deadline driven environment.

PROFESSIONAL HIGHLIGHTS

•Expertise in creating project plan, requirement analysis, business process modeling, scope management & impact analysis study, project delivery execution, tracking & reporting

•Demonstrated adaptability by delivering projects in Agile, Waterfall and Hybrid environment

•Proven skills in designing key milestones tracker, identifying quantitative risks and quantifying slack

•Trusted Change Planner in release management processing through technical stage gates and project gates

•Profound ability to analyze and develop strategy to establish Agile mind group in traditional work ecosystem

•Adept in inclusion measurement, client support, project governance, legal policies and regulatory compliance

•Key strength is developing strategic direction in transition to Lean Management and follow Agile Frameworks.

•Expedited effective decision making by working with organization leaders in building stable Feature Team

•Proficient in People performance management, End User customer support, expense forecasting over Budget

•Ability to lead projects End-to-End with consistent technical delivery and with effective quality control checks

INDUSTRY KNOWLEDGE

Project Management » Confluence, Rally, Jira, Service Now, Trello

Datastore » Teradata, MySQL, Mongo-db, Couchbase

Data Analytical Tool » Apache Spark, Apache Kafka, Apache Hive, Tableau, Informatica

Process Flow » Kanban, Scrum, Waterfall, V-model, XP, TDD, P3M

Tools » UiPath, GitHub, UFT, Zephyr, Perforce, Planview, MS Office, MS Visio

CERTIFICATIONS

•Professional Scrum Master 1 (PSM 1)

•Certified SAFe 4 Agilist (SA)

•Scrum Master Accredited Certification (SMAC)

•Devops Generalist

•ISTQB Test Manager, ITIL V3 Foundation, PRICE 2 Foundation, PMP

PROFESSIONAL EXPERIENCE

ROYAL BANK OF SCOTLAND Feb 2015 – Present

Role: Scrum Master

Project1: Systematic Account Opening Process – SAO

Team Size: 120+

Description: On account of marking a simple customer journey while meeting new customer, account opening processes is simplified with minimal data requirement. SAO project exposes the entire customer journey as microservices in cloud environment thru AWS.

Responsibilities:

•Conducting User Story refinement sessions with product owner and stakeholders in visualization of User requirement towards every release with excellent communication.

•Orchestrate PI planning meeting and handle scrum of scrum meeting with clear handoffs

•Passionate in mentoring cross-functional Agile teams with an ability to negotiate needs internal and external teammates and mitigate quantitative risk

•Communicate effectively with geographically distributed Agile team to deliver stability and sustainability

•Proactive work with organization leaders driving effective decision making to build stable Feature Team

•Effectively managing stakeholders by providing timely resolution and foster creativity in problem solving

•Keenly observe market flow and industry trends to provide simple creative solutions on Product Features

•Present Project Vision with actuals and estimate from CEO to CEO -4 leadership levels

•Accountability in building clear user stories, Definition of Done (DOD) and Acceptance Criteria

•Devise new and innovative techniques to facilitate scrum ceremonies which build relationships within team driving productive outcome

Project2: Future Clearing Model (FCM) involving statement redefinition

Team Size: 11

Description: FCM is an industry leading 383K GBP government backed programme, aimed at improving the customer proposition in settling their transactions quicker by removing intermediate approving body and building no pay clearing system.

Responsibilities:

•Sequencing Sprint ceremonies like Sprint Planning, Backlog Refinement, Daily Stand-up meetings, Sprint Review, Sprint Demo, Sprint Retrospective, Scrum of Scrum meetings and Sprint metrics reporting

•Effectively managed information radiators of every Scrum development team with clear attention to detail on business issues

•Inspiring the teams to be self sustained with strong interpersonal skills and conflict resolution skills

•Fostering team on business systems requirements and scope evaluation in Agile development lifecycle

•Proficient in educating teams on Scrum, Kanban, Behavior Driven and Test-Driven Development

•Coach teams on continuous integration, continuous deployment with continuous improvement on process

•Collaboratively provide logistics required to teamwork in accelerating Agile metrics

•Identifying risks and planning mitigation measures to avoid potential risks/delays to the project

VERIZON DATA SERVICES May 2014 – Feb 2015

Role: Technical Lead

Projects: EDGE Version & Reversion

Team Size: 43

Description: The goal of the project is to design a flexible equipment payment plan that spreads the retail price and encourage on new offers like loyalty and reward program based on a holistic behavior.

•Conducted capacity planning, managed objects within databases and verified data availability which reduced the processing time by 40%.

•Monitored team on performance tuning, monitoring and reporting activities for new services launched

•Worked with different work streams, with proper vendor engagement in agile Startup environment

•Maintained track record on Defects documentation, Estimation Technics, retrospective best practices

•Imparted masking to handle confidential information from Production to test environment

•Influence team building deployable and productive code at the end of every sprint

•Build unified positive and negative test scripts in complex environment driving test automation

iNAUTIX TECHNOLOGIES, A BNY MELLON COMPANY Jul 2010 – May 2014

Role: Senior Application Developer

Projects: Asset Management Processing System – Automatic clearing house and Periodic Instructions

Description: Project helps customer transfer their assets through various modes based on the liquidity level. System comprises of ACH, Journals and Check through automated functions

•Worked with the team in setting up the Required Minimum Distribution value for the EOY and SOY which helped the Pershing LCC to save 0.5 Mn USD every month

•Performed system re-engineering with process excellence to build better system architecture

•Conducted data analysis on technical requirements and generated list of clarifications required

•Created high-level and low-level design documents, use-case diagrams, architecture content & application deployment environment diagrams

•Coordinated projects with front-end and back-end team members with clear handoffs on build, unit testing, integration testing and automated testing

•Provided key decisions during implementation and post implementation support

EDUCATION

Bachelor of Engineering, Anna University 2006-2010

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