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Sales Customer Service

Location:
Manama, Capital Governorate, Bahrain
Posted:
February 10, 2020

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Resume:

ROBERT SUETA DY HINGCO

Mobile #: ********

E-mail add: adbpza@r.postjobfree.com

OBJECTIVE:

Seeking an opportunity to become part of a dynamic and energetic team where I can apply my skills and the ability to meet and apply personal and company goals.

PROFESSIONAL EXPERIENCE:

MANAGER TRAINEE MC DONALDS

FAKHRO GROUP

MANAMA BAHRAIN

(June 2018 – Present)

SALES/FLOOR SUPERVISOR TWENTY4 FASHION / REDTAG

EASTERN RETAILING READYMADE CO.

JEDDAH, SAUDI ARABIA

(June 2014 - 2017)

SENIOR SALES CONSULTANT MARKS&SPENCER

RUSTAN MARKETING SPECIALIST INC. EASTWOOD CITY, PHILIPPINES

(January 2012– 2014)

SALES ASSOCIATE/CASHIER EVER SHOPPERS INC.

ORTIGAS EXT. PASIG CITY,

PHILIPPINES

(June 2011 - 2012)

DUTIES AND RESPONSIBILITIES

Educate customers on products and services

Obtain necessary credit information when appropriate

Assist customers with service and billing requests

Coach new sales associates on sales techniques and operational duties

Assist with in-store merchandising

Establish installation or activation dates & times with customers

Hands-on merchandise display on the floor in times that the Visual Merchandiser is not available and sometimes serves as their back-up.

SUMMARY OF DUTIES AND RESPONSIBILITIES

• Ensure the sales team force is positive and are geared up for the challenge.

• Complete understanding about the product and finding out how to market products for different segments.

• Supervise store operations by ensuring exceptional performance and excellent customer services

• Assist customers in all aspects of store services including handling complaints, inquiries and good customer service / good customer relation.

• Train, supervise and lead the employees.

• Making reports such as overall store performance, department performance and feedback, comparison to competitors and daily sales report

• Ensure banking is manage efficiently and cash and receipts are reconciled.

• Coordinate sales promotions and other store programs, provide sales targets and drive the employees to achieve the target sales.

• Taking charge of Cash Counter in times that the Cashier Supervisor is on his weekly off, on-leave or absent.

• Hands-on merchandise display on the floor in times that the Visual Merchandiser is not available and sometimes serves as their back-up.

SUMMARY OF QUALIFICATIONS

• 5years experience working in retail environment.

• Highly skilled in overseeing store operations and achieving set goals.

• Proficient in understanding marketplace needs and strategies needed to drive sales.

• Hands on experience in ensuring proper merchandise layout and presentation.

• Effective skills in planning, scheduling and making urgent decision.

LEADERSHIP SKILLS

• Demonstrated ability to motivate and lead employees

• Proven ability to train new employees

• Staff Management

• Able to meet retail sales goals

• Excellent communication skills

• Results driven approach

• Good organizational skills and the ability to multitask

EDUCATION:

COLLEGE: Aklan Catholic College (2007-2011)

COURSE: Bachelor of Science in Information Technology

SECONDARY: Pandan Bay Institute (2001-2005)

ELEMENTARY: Pandan Central School (1995-2001)

PERSONAL INFORMATION:

AGE: 30 YEARS OLD

HEIGHT: 5'8 FT.

WEIGHT: 75 KLS.

BIRTHDAY: FEBRUARY 9, 1989

STATUS: SINGLE

RELIGION: ROMAN CATHOLIC

LANGUAGES:English, Arabic, Tagalog/Filipino

Enthusiastic, quick to learn with good interpersonal and organizational skills. Has a high sense of responsibility and believe in “It pays to work hard”.

Excellent references available upon request



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