Manager Sales

Summary

General Manager with over ** years of experience within manufacturing and distribution. Industry proven experience implementing restructuring initiatives to increasing company performance and profitability.

Work Experience

Amerigas, Inc., Barre, Vermont 2015 – CURRENT

District General Manager

-Coordinated operational functions for distribution center with annual revenue over $3 billion.

-Achieved 93% fill rate for 12 consecutive months.

-Implemented distribution efficiencies leading to a 14% reduction in distribution costs.

-Increased NPS customer satisfaction score by 32%.

-Cultivated strong business relationships providing an increased customer base.

-Successfully increased employee retention by creating positive work environment.

Curtis Lumber, Inc., Williston, Vermont 2011 – 2015

General Manager

-Spearheaded a quality control initiative reducing operating costs and inventory shrinkage.

-Generated 15% growth in sales along with 10% growth in market share.

-Implemented environmental and safety provisions to decrease employee incidents.

-Developed procedures for new accounting system and equipment maintenance recordkeeping.

-Directed staff development programs to restore employee morale.

Swish USA, Inc., Burlington Vermont 2006 – 2009

President/General Manager

-Managed complete US operations for $300 million ISO manufacturer and distributor.

-Lead acquisitions and labor negotiations.

-Coordinated financial budget activities to fund operations, maximize investments, and increase efficiencies.

-Decreased operating costs by 25% through the implementation of ISO 9001 and the LEAN process.

-Created DIRTFT program providing increased customer satisfaction and 98% fill rate.

-Recognized 20% company growth in the US.

Freelance Construction, Vermont 2000 – 2006

Laborer

-Completed home renovations of various degrees throughout the Vermont region.

-Projects included kitchen remodels, interior redesigns, and outdoor masonry.

-Worked closely with customers to provide custom project experience.

RR Charlebois, Inc., Colchester, Vermont 1999 – 2000

General Manager

-Developed and reorganized departments for improved operational structure and profit growth.

-Revised ERP system to enhance operations and improve profitability.

-Interrogated improved safety programs.

-Controlled operating costs through implemented maintenance tracking system.

C.I.D. Group, Inc., Buffalo, New York 1994 – 1999

Vice President/General Manager

-Managed performance and profitability of the Buffalo Truck Division.

-Analyzed financials and developed budgets to meet revenue and costs targets.

-Restructured company departments to improve efficiencies and productivity.

-Executed strategies producing a 40% growth in sales.

-Captured 10% more of market share.

-Lead division for acquisition and transition management.

NU-Look Development, East Aurora, New York 1986 – 1994

General Manager/Owner

-Formed a general contracting company providing a wide range of construction services.

-Completed estimates and competitive job bids to secure projects while maintaining profitability.

-Managed and lead team of three laborers completing home building, additions, and renovations.

Leadership Experience

East Aurora Fire Department, East Aurora, NY 1986 – 1999

Captain

-Developed action plans for various emergency situations.

-Coached, trained, and mentored new and existing members.

Education

University of Buffalo, Business Administration May 1986

Skills

-Executive Team Leadership

-LEAN Manufacturing

-Client Vendor Relations

-Manufacturing & Construction Management

-Human Resources

-Budgeting & Forecasting

-Team Development & Coaching

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